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  • FIRST POST
    • john240870
    • By john240870 9th Oct 19, 3:46 PM
    • 133Posts
    • 19Thanks
    john240870
    What's happened to Samsung laptop
    • #1
    • 9th Oct 19, 3:46 PM
    What's happened to Samsung laptop 9th Oct 19 at 3:46 PM
    Hi all was on laptop earlier and popped out came back and now this is showing any ideas. ive tried to exit but just comes back. Hope the link works.
    https://drive.google.com/file/d/1b8sh-kvg8mx777OPIohjRlJ6LaAtljPW/view?usp=drivesdk
Page 4
    • john240870
    • By john240870 14th Oct 19, 6:07 PM
    • 133 Posts
    • 19 Thanks
    john240870
    yes SSD is in the Caddy
    • grumpycrab
    • By grumpycrab 14th Oct 19, 6:12 PM
    • 4,353 Posts
    • 2,108 Thanks
    grumpycrab
    yes SSD is in the Caddy
    Originally posted by john240870
    The caddy should have a lead with USB connector. Plug it into laptop! Tell us what happens...
    If you put your general location in your Profile, somebody here may be able to come and help you.
    • john240870
    • By john240870 14th Oct 19, 7:02 PM
    • 133 Posts
    • 19 Thanks
    john240870
    The caddy should have a lead with USB connector. Plug it into laptop! Tell us what happens...
    Originally posted by grumpycrab
    Its come up drive E and drive F and they both go when unplugged
    • grumpycrab
    • By grumpycrab 14th Oct 19, 7:29 PM
    • 4,353 Posts
    • 2,108 Thanks
    grumpycrab
    Its come up drive E and drive F and they both go when unplugged
    Originally posted by john240870
    Sounds promising... Plug it back in and have a look (you know how to use File Explorer?) under

    E:\Users\john (and/or possibly F:\Users\john) and see if you can find your documents, pics etc (assuming john is/was your username).
    If you put your general location in your Profile, somebody here may be able to come and help you.
    • EveryWhere
    • By EveryWhere 14th Oct 19, 7:51 PM
    • 3,184 Posts
    • 1,596 Thanks
    EveryWhere
    Its come up drive E and drive F and they both go when unplugged
    Originally posted by john240870
    This indicated that the SSD is likely still fine.

    Once you have finished copy off the files that you wish to keep, you should create installation media and clean install an operating system to the SSD.
    The HDD might be a bit slow.
    • john240870
    • By john240870 15th Oct 19, 9:37 AM
    • 133 Posts
    • 19 Thanks
    john240870
    This indicated that the SSD is likely still fine.

    Once you have finished copy off the files that you wish to keep, you should create installation media and clean install an operating system to the SSD.
    The HDD might be a bit slow.
    Originally posted by EveryWhere
    Yes found all the files think i'll leave them on the SSD ad just use it as a removalable hard drive. As I don't understand this bit (create installation media and clean install an operating system to the SSD.) Thanks for all your help so far.
    • EveryWhere
    • By EveryWhere 15th Oct 19, 9:56 AM
    • 3,184 Posts
    • 1,596 Thanks
    EveryWhere
    Yes found all the files think i'll leave them on the SSD ad just use it as a removalable hard drive. As I don't understand this bit (create installation media and clean install an operating system to the SSD.) Thanks for all your help so far.
    Originally posted by john240870
    How did Windows get on to the SSD in the first place?
    • that
    • By that 15th Oct 19, 11:37 AM
    • 1,486 Posts
    • 821 Thanks
    that
    Yes found all the files think i'll leave them on the SSD ad just use it as a removalable hard drive. As I don't understand this bit (create installation media and clean install an operating system to the SSD.) Thanks for all your help so far.
    Originally posted by john240870
    I would copy the passwords, files and favourites etc you want to the hard disk from the ssd as the hard disk will probably become a backup.

    since you know what disk the ssd is on the usb caddy I would go to a cmd prompt and type
    chkdsk e: /f /r
    chkdsk f: /f /r

    Once finish, switch PC off, remove the battery, remove the hard disk and put the ssd back, because that ssd is faster, reliable and more drop proof. Also as the previous poster said, it looks more as it is corrupt than broke, so lets try and get it working. Then get the laptop to work with the ssd.
    Last edited by that; 15-10-2019 at 11:51 AM.
    • john240870
    • By john240870 15th Oct 19, 12:47 PM
    • 133 Posts
    • 19 Thanks
    john240870
    How did Windows get on to the SSD in the first place?
    Originally posted by EveryWhere
    Hi A computer shop did it all for me.
    • john240870
    • By john240870 15th Oct 19, 12:55 PM
    • 133 Posts
    • 19 Thanks
    john240870
    I would copy the passwords, files and favourites etc you want to the hard disk from the ssd as the hard disk will probably become a backup.

    since you know what disk the ssd is on the usb caddy I would go to a cmd prompt and type
    chkdsk e: /f /r
    chkdsk f: /f /r


    Once finish, switch PC off, remove the battery, remove the hard disk and put the ssd back, because that ssd is faster, reliable and more drop proof. Also as the previous poster said, it looks more as it is corrupt than broke, so lets try and get it working. Then get the laptop to work with the ssd.
    Originally posted by that
    Your all being very helpful but Im a complete idiot here and I really not sure what you are meaning here. But Iam willing to learn. As taking to the shop is very expensive. 120 to have the SSD put in.
    • EveryWhere
    • By EveryWhere 15th Oct 19, 2:47 PM
    • 3,184 Posts
    • 1,596 Thanks
    EveryWhere
    Your all being very helpful but Im a complete idiot here and I really not sure what you are meaning here. But Iam willing to learn. As taking to the shop is very expensive. 120 to have the SSD put in.
    Originally posted by john240870
    40 for the SSD. 80 for labour. I guess it all helps the money to go around.....

    Post #54. Have you the prerequisite 8GB or more USB 'thumb' drive?

    Is Secure Boot enabled or not? Is it in UEFI Mode currently or not?
    • john240870
    • By john240870 15th Oct 19, 3:33 PM
    • 133 Posts
    • 19 Thanks
    john240870
    40 for the SSD. 80 for labour. I guess it all helps the money to go around.....

    Post #54. Have you the prerequisite 8GB or more USB 'thumb' drive?

    Is Secure Boot enabled or not? Is it in UEFI Mode currently or not?
    Originally posted by EveryWhere
    I bought the SSD so it was 120 labour lol I could not find one for 40 though must be looking in the wrong place lol. yes im sure I have a USB stick 8GB but will double check.
    • john240870
    • By john240870 15th Oct 19, 3:40 PM
    • 133 Posts
    • 19 Thanks
    john240870
    Do I need to pay for the windows 8.1 or for the window 10?
    I do remember when I had the SSD done the guy said that windows 10 was not all that. Whether that's just his personal view.
    • grumpycrab
    • By grumpycrab 15th Oct 19, 3:45 PM
    • 4,353 Posts
    • 2,108 Thanks
    grumpycrab
    it was 120 labour
    Originally posted by john240870
    Do I need to pay for the windows 8.1 or for the window 10?
    Originally posted by john240870
    I feel sad that you paid 120 labour. Sorry, I haven't read all the thread - so the SSD has all your documents on. Is that all?
    If you put your general location in your Profile, somebody here may be able to come and help you.
    • EveryWhere
    • By EveryWhere 15th Oct 19, 3:58 PM
    • 3,184 Posts
    • 1,596 Thanks
    EveryWhere
    I bought the SSD so it was 120 labour lol I could not find one for 40 though must be looking in the wrong place lol. yes im sure I have a USB stick 8GB but will double check.
    Originally posted by john240870
    That is patently ridiculous.
    You saw for yourself how easy it was to swap the drives.

    The price of the MX500 250 GB varies, but is selling currently for as little as 38.

    No cost for either 8.1 nor Windows 10.

    How about the answer to the UEFI/CSM query?
    • john240870
    • By john240870 16th Oct 19, 10:22 AM
    • 133 Posts
    • 19 Thanks
    john240870
    That is patently ridiculous.
    You saw for yourself how easy it was to swap the drives.

    The price of the MX500 250 GB varies, but is selling currently for as little as 38.

    No cost for either 8.1 nor Windows 10.

    How about the answer to the UEFI/CSM query?
    Originally posted by EveryWhere


    Sorry jog my memory.
    • john240870
    • By john240870 16th Oct 19, 5:48 PM
    • 133 Posts
    • 19 Thanks
    john240870
    Hi all laptop just pop up upgrade to windows 8.1 so ive done it.
    • EveryWhere
    • By EveryWhere 16th Oct 19, 6:26 PM
    • 3,184 Posts
    • 1,596 Thanks
    EveryWhere
    [/COLOR]

    Sorry jog my memory.
    Originally posted by john240870
    https://forums.moneysavingexpert.com/showthread.php?t=6057066&page=2#34

    Did you put it back to where it was originally or leave it the same as when it turned pink?
    • john240870
    • By john240870 16th Oct 19, 7:35 PM
    • 133 Posts
    • 19 Thanks
    john240870
    Hi as stated in post 49 all back to where it was originally.
    • EveryWhere
    • By EveryWhere 17th Oct 19, 11:24 AM
    • 3,184 Posts
    • 1,596 Thanks
    EveryWhere
    Hi as stated in post 49 all back to where it was originally.
    Originally posted by john240870
    So back to where it was originally but it works fine with the HDD?

    We need to find out why it works with the HDD, but not with the SSD. If the SSD is faulty, you can return it.
    If it's fine, we can run a test install of Windows 10 to it, so you can try it out.
    If you don't like it, you can re-install 8.1 Update 3 to it.

    You can start by creating the Windows 10 installation media with the USB Flash drive.
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