Co op Everyday Rewards

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Ballard
Ballard Posts: 2,850 Forumite
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in Budgeting & bank accounts
I’ve just noticed that my £4 reward hadn’t been credited this month and it seems that the direct debit requirement has been upped to four.

I hadn’t spotted this anywhere (not even on here) so thought it worth posting so that anyone affected will spot it.

For my part I’ll close the account now.
I hate verisimilitude.

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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
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    It has always been 4. Can be 4 payments on one mandate.

    I haven't received reward this month either, but am expecting it. The date of payment varies.
  • Zanderman
    Zanderman Posts: 4,683 Forumite
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    Yup, always been 4.
  • Ballard
    Ballard Posts: 2,850 Forumite
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    Ah. That’s my mistake as I’d forgotten that I had two Tesco DDs on top of the two ‘real’ direct debits up to now.

    Thanks for clearing that up for me and sorry for being a burk on this one.
    I hate verisimilitude.
  • bristolleedsfan
    bristolleedsfan Posts: 12,091 Forumite
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    Interestingly/Mysteriously nobody else has posted to say they had the same problem, Statement settings showed as Paperless yet on 1 June Cooperative Bank system imagined setting had been changed to Paper Statements.


    Hello Mr ....

    Thank you for your message.

    We've credited a gesture of goodwill to your account of £11. You'll see this as two transactions crediting for £5.50 and it should show within 1 working day.

    We've had a look and can't see any reason why you've received the message
    about the paperless change and subsequently haven't been paid the Everyday Rewards.

    I'm really sorry for any inconvenience, if there's anything else I can help with, please let me know.
  • 1Foz
    1Foz Posts: 74 Forumite
    edited 1 September 2019 at 1:07PM
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    Out of interest , if you make multiple PayPal payments via co op debit card (with that set as the preferred PayPal payment method) would that qualify for the max reward (or is that not classed as a debit payment?). I mean, I'm going to use this account anyway for normal use but I might need a few extra debit card transactions to hit the 5.50 max each month. Then transfer back to the account from PayPal once required number of debit card payments reached.
  • badger09
    badger09 Posts: 11,209 Forumite
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    1Foz wrote: »
    Out of interest , if you make multiple PayPal payments via co op debit card (with that set as the preferred PayPal payment method) would that qualify for the max reward (or is that not classed as a debit payment?). I mean, I'm going to use this account anyway for normal use but I might need a few extra debit card transactions to hit the 5.50 max each month. Then transfer back to the account from PayPal once required number of debit card payments reached.

    I don't see why not, but only if you use your linked debit card, rather than your linked bank account (which is by DD).

    I frequently make small payments to my Barclaycard cc by linked Co-op debit card through Barclaycard app, which qualify for cashback:)
  • fly-catchers
    fly-catchers Posts: 642 Forumite
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    Do the 4 DD have to be active every month to qualify for the £4?
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
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    fly-catchers wrote: »
    Do the 4 DD have to be active every month to qualify for the £4?
    Everyday_Rewards_T&Cs wrote:
    Pay out at least four Direct Debits from your nominated account.
    Seems pretty clear?
  • 1Foz
    1Foz Posts: 74 Forumite
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    badger09 wrote: »
    I don't see why not, but only if you use your linked debit card, rather than your linked bank account (which is by DD).

    I frequently make small payments to my Barclaycard cc by linked Co-op debit card through Barclaycard app, which qualify for cashback:)


    Excellent, cheers! I'll just make sure the debit card is set as preferred payment and make consecutive £1 payments then :j If only regular payments could be set up to PayPal hehe.
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