Flight delay and cancellation compensation, Easyjet ONLY

Can anyone offer advice please?

I was on EasyJet flight EZY1806 from Keflavik to Manchester on Monday 26 Feb, which was delayed for 4.5 hours.

On the morning of the flight I received an email advising the flight was being operated by EasyJet Europe Airlines rather than EasyJet (uk?)

When we arrived the flight boards showed delays of 2 hours, although all other EasyJet flights were operating as normal. Neither the weather in KEF or MAN was bad.

On checking the EasyJet tracker they stated the delay as being due to congestion. Then later stated that bad weather was “expected”.

When we finally departed the crew told us several times that the flight was delayed du to adverse weather, then told us the pilot had come in on his day off and the crew were working into ‘contingency’ hours.

I’m wondering if they actually didn’t have crew available as the planned flight was changed to EasyJet Europe? I’m unsure whether to try claiming for compensation as I feel like they’ll just cite adverse weather, which they seemed to be pushing on the plane.

I took screenshots of the departure screens and the EasyJet tracker for evidence.

Any advice is appreciated & apologies for the long post x

Hello,

Hope that you can help. Bristol airports flights were cancelled on the 22/12 and that day fall into the category of "exceptional circumstances".

My flight was on the 23/12 but was cancelled just a few hours before departure. We then had to book another flight online very quickly with easyjet. Easyjet denied us compensation because they said it fall under the exceptional circumstances.

The 23/12 ran as normal only a few flights were cancelled. I’ve emailed Bristol airport to confirm if the 23/12 fall into the same category but I haven’t received a response.

What shall I do next?
Wait for Bristol airport’s answer to be able to make a complain with the CAA ensuring that I won’t have to pay £25 if it doesn’t go through or get back to easyjet?

I haven’t ask easyjet any refund or put any other claims such as car hire as we landed in Paris instead of Lyon.

Thanks for your help.

Was it on the same booking? If so, yes.

EAurelie wrote: »

Can anyone help me?

Why was your flight cancelled? That will determine whether you have a valid claim for compensation.

I was with 6 friends, all booked separately, when our flight was cancelled on Sunday because of snow. We were re-booked on another route and told to keep receipts for all expenses. Among other things I paid for a taxi to get 5 of us from Gatwick to Bristol (where we'd originally flown from). On the form it says if you add other names to the claim form they then can't claim anything for themselves. But if I just claim the taxi in my name it says taxi for 5 people on the receipt. Any advice welcome thanks - tried to call Easyjet but they're inundated.