what is correct here?

iammumtoone · 8 July 2018 at 10:21AM

I have been looking for an item via ebay for weeks, new is too expensive and so are all the second hand ones I have seen.

A buy it now popped up for a damaged one at a price I am happy with. I am not worried about the damage and need this item by the end of this week. I was really pleased I had finally sorted something.

I then get a message from the seller asking to cancel the transaction as they listed it as a buy it now for someone else and I got in there before the other person saw it

What is the correct thing to do here? Should I cancel? I do feel a bit bad but I also want/need this item and if I saw it at auction I would have bid or if I asked the seller for a buy it now I would have released I was taking a chance that someone might see it before me.

sham63 · 8 July 2018 at 12:49PM

I would say it is yours. I would pay and see what happens. After all, it was at a price the seller was happy with.

Tough that the other buyer did not act quickly enough.

Silvertabby · 8 July 2018 at 2:12PM

Sounds like the seller has had a better offer and is trying to fob you off.

I once bought a hand made item as a 'special arrangement' through an e-bay seller - and she popped a notice on the listing making it quite clear that it was a special order and not open for bids.

iammumtoone · 8 July 2018 at 6:46PM

Silvertabby wrote: »

Sounds like the seller has had a better offer and is trying to fob you off.

It was listed as a BIN with a best offer option. I can't see why anyone would offer to pay more than the BIN price.

iammumtoone · 8 July 2018 at 6:51PM

I had already paid, it was after this the seller is asking to cancel so they can sell to the original person.

I have replied back explaining I also want this item, have already paid for it and don't really want to cancel.

I just wanted to check on here that there wasn't some un-written code with ebay that in this situation I should back out.

Thanks

sham63 · 8 July 2018 at 8:43PM

Stick to you guns, that's what I would do.

Will be interesting to see how this pans out!

lindens · 9 July 2018 at 8:25AM

You shouldn't cancel it as it will mark a ding against your account. The seller should cancel it as out of stock, as technically it is, or will be if this other person buys it.
Or just refuse and say not its mine and pay for it.

soolin · 9 July 2018 at 8:33AM

lindens wrote: »

You shouldn't cancel it as it will mark a ding against your account. The seller should cancel it as out of stock, as technically it is, or will be if this other person buys it.
Or just refuse and say not its mine and pay for it.

Buyers don't get dings for requesting a cancellation. Seller will get a rather nasty defect though for cancelling due to out of stock which is almost certainly why he is trying to get the OP to request the cancellation.

pinkshoes · 9 July 2018 at 9:28AM

I'd just reply saying you don't want to cancel as you'd like the item and have already paid.

How long had it been listed for? Are we talking you clicking the BIN within seconds of it appearing?

Dox · 9 July 2018 at 2:20PM

pinkshoes wrote: »

How long had it been listed for? Are we talking you clicking the BIN within seconds of it appearing?

What's it matter? OP has bought it and paid for it. End of story.

brewthebear · 9 July 2018 at 2:58PM

If seller is telling truth all they have to do is say sorry to other person but item is now sold.

what is correct here?

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