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Incorrect info on ticket

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Hi, new to forum but appears to be some helpful people on here and hoping you can help me.

I received a parking ticket from a private parking firm, reason because it was paid via a mobile app and incorrect registration entered.

although i have proof of a payment made, predictably their in house appeals rejected our claim.

I've since noticed that although they have named the car park in question the address is incomplete (no road name) and completely incorrect postcode.

I am yet to do an official appeal through the IAS as from what I've read appears to be a waste of time.

i would appreciate peoples views on this

Many thanks
«13456713

Comments

  • Umkomaas
    Umkomaas Posts: 41,348 Forumite
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    Which parking company?
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • SergeiK
    SergeiK Posts: 108 Forumite
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    Napier parking
  • nosferatu1001
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    Did you identify the driver?
    Yes or No

    Do not elaborate further. Literally, answer YES or NO.
  • SergeiK
    SergeiK Posts: 108 Forumite
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    edited 19 December 2018 at 8:35PM
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    No........
  • nosferatu1001
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    So you didnt keep a copy of the appeal?
  • SergeiK
    SergeiK Posts: 108 Forumite
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    Doesn't look like it, only a confirmation email and a rejection letter i didn't submit it myself nor realise any need to keep a copy
  • SergeiK
    SergeiK Posts: 108 Forumite
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    Should i still appeal to the ISA, even though its highly likely to get rejected?
  • KeithP
    KeithP Posts: 37,638 Forumite
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    SergeiK wrote: »
    Should i still appeal to the ISA, even though its highly likely to get rejected?
    No .
  • Coupon-mad
    Coupon-mad Posts: 131,681 Forumite
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    edited 23 November 2018 at 2:58AM
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    reason because it was paid via a mobile app and incorrect registration entered.

    So you send their Data Protection Officer an email 'Rectification Notice' telling them to put the inaccurate data right, and spelling it out.

    Search the forum for RECTIFICATION DATA as I have no time to yet again type it all out...you need to just copy other ones all over the forum since June.

    Did the app bring forward an older car reg as a default, or did the driver actually type it in wrong...how wrong? Entire wrong VRN typed in? Or carried forward by the app itself, and not noticed?

    Please don't think those questions mean you now need to ask if the Rectification Notice still needs doing by email. Yes, it does.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • SergeiK
    SergeiK Posts: 108 Forumite
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    The car is saved as default on the app but it was done by the 'repeat session' option as we use the car park regular so car is selected automatically and not realised error

    I have a look for what you suggested

    Thanks
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