Not paying for water

Hi all,

Basically me and my partner moved into a new build July 2017 since then we have received no water bills, I thought it might be annual so waiting and then called them when I received nothing. They informed me that a meter was mistakenly not fitted to the property after abit of research.

I was worried I’d receive a bill for this period and they said they would send me a later to state the plan, I received a letter saying I wouldn’t be expected to pay any bills until a meter is fitted etc. This was over 6 months ago now and I’m unsure whether I should do anything about this myself or is it now in their hands as Iv called them and have the literature to prove so???

Any advice would be appreciated