Firestick not working

I had a working Firestick but rarely use it. Lately when I have tried to, the screen goes blank instead of coming up with the main menu on the HDMI2 page. I have checked all the connecting wires and everything is in order. What else could it be? Broadband connection? The Firestick itself not working?

Comments

  • Elisheba
    Elisheba Posts: 1,531
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    Have a Google. When mine did this there were a few suggestions to fix this. They didn't work for me and I ended up buying a new one. However I later found out they are guaranteed, I think for a year, so if yours is still covered you should contact amazon for them to replace it.
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  • DoaM
    DoaM Posts: 11,863
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    If you see nothing on the screen then ...

    The HDMI port on the TV has a fault - try another port?
    The power supply for the Firestick has failed - how are you powering it?
    The Firestick has developed a terminal fault.
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