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    • JJ Egan
    • By JJ Egan 31st May 19, 9:29 AM
    • 13,557 Posts
    • 6,222 Thanks
    JJ Egan
    (By the way, as an qualified electronics adviser i should know.)
    And you think you do .
    • Karen747
    • By Karen747 31st May 19, 1:19 PM
    • 8 Posts
    • 3 Thanks
    Karen747
    So guys my plusnet cheap offer from last year (£11 a month or so) runs out in a couple of days and I don't know yet if I want to move out of this place or not so don't want to commit to one of the current cheap offers of a year's BB.

    Is paying full whack for a month or two on plusnet my only option? It pains me to do so after having had cheap bb for a couple of years now but if I went on a new contract and wanted to leave I would have to pay much more than that for the early termination since they are charged monthly.

    Plusnet could only offer me about £17 a month for a new deal yet I *still* would be tied into an 18 month contract no less which would have just the same break fees as the rest.

    I would like a cheap pay as you go option for a couple of months. I don't have a smartphone so that isn't an option so is plusnet the best of a bad bunch of my options? till I am more clear in where I want to live?

    Or maybe there is company which has a really low termination fee.

    I see another option might be to find one of the cheap deals which would be 'portable' to a new residence.
    Originally posted by cashmonger
    Get the HELL out of Dodge

    Grab any offer because their base pricing is 18.99 line rental and 10.99 for internet, if you have TV with them you will be ripped off by being asked to pay the remainder of the contract. Their site says 19.99 so that is the max you should negotiate to but quote the deals below and they might move to keep you but I doubt it

    So that means you either go with Post Office or NowTV for 10.92 (TopCashBack)
    • JJ Egan
    • By JJ Egan 31st May 19, 1:45 PM
    • 13,557 Posts
    • 6,222 Thanks
    JJ Egan
    PO is resold TT and to many bad reviews on here .
    • dingdong3000
    • By dingdong3000 5th Jun 19, 9:45 AM
    • 69 Posts
    • 22 Thanks
    dingdong3000
    Man i feel bit cheated.. Just got off the phone to Plusnet retention and they offered 12 month fibre including line rental for 20.5 p/m. (4.01p/m after paid line rental in advance)
    • cashmonger
    • By cashmonger 5th Jun 19, 10:28 AM
    • 394 Posts
    • 56 Thanks
    cashmonger
    Get the HELL out of Dodge

    Grab any offer because their base pricing is 18.99 line rental and 10.99 for internet, if you have TV with them you will be ripped off by being asked to pay the remainder of the contract. Their site says 19.99 so that is the max you should negotiate to but quote the deals below and they might move to keep you but I doubt it

    So that means you either go with Post Office or NowTV for 10.92 (TopCashBack)
    Originally posted by Karen747
    Well I ended up having to pay 1 month of full price plusnet for June but I have gone with post office as after speaking to them on live chat they said there will be no charge to move me over to a new address.

    One thing though; how long do you have to wait for that amazon gift card? I have been waiting days and no email. Why does it take so long? I thought it should be automatic. I want to make sure it credits.
    • Cash Bandicoot
    • By Cash Bandicoot 11th Jun 19, 7:08 PM
    • 5 Posts
    • 2 Thanks
    Cash Bandicoot
    is this a too good to be true deal?

    I'm looking at changing our broadband (Sky contract just ended and going up from £19 to £31 per month) and have noticed a deal on Topcashback for Virgin which seems too good to be true but I can't see the catch.

    Down the bottom of the Virgin page on Topcashback there is an extra section of "special deals and vouchers". One of them being offered is "the big bundle" (for ultrafast fibre of 108mbps as well as TV) for £29/month BUT with £250 cashback. Even with the £25 setup fee that would still average just £10.25/month over the 12 month contract - the price then rises after 12 months.

    Obviously the usual caveat of cashback not being guaranteed applies but what is the catch here? This is way cheaper than anywhere else.
    • buglawton
    • By buglawton 11th Jun 19, 8:10 PM
    • 8,753 Posts
    • 5,487 Thanks
    buglawton
    Virgin need newcomers like you Cash, to replace departers like I'll soon be. £48 for Internet and phone line with more rises to come no doubt. I'm dusting down my old phone line that's strung from the telegraph pole.
    • Cash Bandicoot
    • By Cash Bandicoot 11th Jun 19, 9:02 PM
    • 5 Posts
    • 2 Thanks
    Cash Bandicoot
    Thanks for replying bug. Our of interest, is there a hefty leaving fee?
    • buglawton
    • By buglawton 11th Jun 19, 9:27 PM
    • 8,753 Posts
    • 5,487 Thanks
    buglawton
    Once you're out of contract, no fee. Previous years I've called them and got a £7 pm 'loyalty bonus' which puts you back 'in contract' for a year so that's the trick to watch for.
    • Cash Bandicoot
    • By Cash Bandicoot 11th Jun 19, 9:59 PM
    • 5 Posts
    • 2 Thanks
    Cash Bandicoot
    No loyalty bonus this time I'm guessing?
    • anotherbob
    • By anotherbob 14th Jun 19, 5:39 PM
    • 130 Posts
    • 19 Thanks
    anotherbob
    Paying £40 per month, would like to save some cash
    I'm paying about £40 per month for Plusnet Unlimited Fibre Extra including phone. I don't pay for any free calls since I don't use my landline to call out. I'm out of contract and I'm looking to save some money.
    I've been with Plusnet for years and have no complaints, except the cost. I also have Plusnet mobile for me and my wife.
    I've looked at the current offers on Moneysavingexpert and they all seem to include a once-only gift of some kind which brings the price down presumably over the length of the first contract? I have a dread of the hassle which seems to be involved when switching providers so I'm trying to work out what the actual cost of these deals is after the influence of the "gift" has gone.
    I know I can't get cable where I live and the Vodafone deal tells me it's not available.
    I'd be grateful for any advice on saving a few quid with minimum fuss.
    • Colin_Maybe
    • By Colin_Maybe 14th Jun 19, 7:13 PM
    • 4,853 Posts
    • 2,852 Thanks
    Colin_Maybe
    I'm paying about £40 per month for Plusnet Unlimited Fibre Extra including phone. I don't pay for any free calls since I don't use my landline to call out. I'm out of contract and I'm looking to save some money.
    I've been with Plusnet for years and have no complaints, except the cost. I also have Plusnet mobile for me and my wife.
    I've looked at the current offers on Moneysavingexpert and they all seem to include a once-only gift of some kind which brings the price down presumably over the length of the first contract? I have a dread of the hassle which seems to be involved when switching providers so I'm trying to work out what the actual cost of these deals is after the influence of the "gift" has gone.
    I know I can't get cable where I live and the Vodafone deal tells me it's not available.
    I'd be grateful for any advice on saving a few quid with minimum fuss.
    Originally posted by anotherbob
    They all tend to cost more (sometimes much more) at the end of any discount period. Plusnet are currently charging £24.50 & £27.99 for their two fibre speeds but they'll still go up to whatever full price is once this finishes.

    First off I would call Plusnet and see what they can do, otherwise it's looking at changing supplier and possibly doing this everytime the discount ends.

    There are some companies that don't do discounts and therefore the price won't change (excepting any annual changes) but they tend to be expensive.
    • boatman
    • By boatman 16th Jun 19, 2:16 PM
    • 4,197 Posts
    • 2,970 Thanks
    boatman
    I'd be wary about that - simply because they're using Daisy to provide their service.

    SSE also use Daisy and make similar claims about traffic shaping. In reality, though, speeds drop in the evening by as much as 80% - so much so that BBC iPlayer can be unusable.

    It's not traffic shaping, they say. Simply lack of capacity. And if Daisy don't have sufficient capacity to handle SSE customers, how bad is it going to be once they've added Vodafone to their stable? And I use the word 'stable' advisedly.
    Originally posted by Doc N
    Relative recently joined and it seemed at the weekend, it was again lack of capacity, you shouldn't notice traffic shaping on iPlayer, so i think it means a lack of capacity, they are rural, so it may well be fine in town..
    • jakka
    • By jakka 6th Jul 19, 3:35 PM
    • 5 Posts
    • 0 Thanks
    jakka
    Hi,
    My contract is up with Plusnet they have offered me with all call's £33.99 for regular fibre, or £34.99 for extra fast anyone had better offers from them.
    • Doc N
    • By Doc N 6th Jul 19, 4:03 PM
    • 7,080 Posts
    • 19,934 Thanks
    Doc N
    Hi,
    My contract is up with Plusnet they have offered me with all call's £33.99 for regular fibre, or £34.99 for extra fast anyone had better offers from them.
    Originally posted by jakka
    Not from Plusnet, which I gave up on years back when they would offer only uncompetitive deals.

    TalkTalk have just been talked into an 18 month fixed price Faster Fibre contract with anytime landline and mobile calls for £20pm.

    Downside was that it took an hour and a half online chat to negotiate!
    • jakka
    • By jakka 6th Jul 19, 4:40 PM
    • 5 Posts
    • 0 Thanks
    jakka
    Yes Plusnet don't seem to want to do a deal, I've been with them around 7 years, but the deal they offered me is worst than new customers and they get £50 cashback.

    Anyone have experience of Now Broadband they have a deal for fibre and all calls for £25.
    • JJ Egan
    • By JJ Egan 6th Jul 19, 5:24 PM
    • 13,557 Posts
    • 6,222 Thanks
    JJ Egan
    Now BB do a search on here for comments.
    • anactuary
    • By anactuary 6th Jul 19, 10:06 PM
    • 695 Posts
    • 184 Thanks
    anactuary
    Downside was that it took an hour and a half online chat to negotiate!
    Originally posted by Doc N
    And you'll probably find it's not implemented properly - that was my experience anyway.
    • Doc N
    • By Doc N 6th Jul 19, 10:25 PM
    • 7,080 Posts
    • 19,934 Thanks
    Doc N
    And you'll probably find it's not implemented properly - that was my experience anyway.
    Originally posted by anactuary
    Exactly the same, but that was anticipated and I had the transcript, which contained exact details.

    Funny thing was that because they couldn’t get their systems to provide what we’d agreed in the chat, the only way they could do it was to reduce what we’d agreed by £3 a month.

    That’s why we ended up on £20pm, including all the calls, and I was more than happy to accept the change.
    • simmonc2
    • By simmonc2 4th Sep 19, 12:47 PM
    • 13 Posts
    • 5 Thanks
    simmonc2
    Underlying BB provider not obvious
    I think it would be a very useful addition to the Broadband comparism tool to show who is the real telecoms company behind the marketing badge.
    i.e. I'm with John Lewis broadband but know that this is really Plusnet.
    and the latest offer from Shell Energy is (I believe) TalkTalk.
    The reason I would like this to be explicit in the checker tool is that we all have experience (or indeed prejudice) for or against certain companies, and so would like to be able to compare offers in the clear knowledge of who is "behind" the marketing company.
    I think that this would be a powerful and useful addition to the checker, what do the Tech Guru's in MSE Towers think?
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