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Gladstones - Technical defence against PCM

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Comments

  • Kas22
    Kas22 Posts: 97 Forumite
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    Hi All,


    Today I received a letter from the County Court Business Centre, titled 'Judgement for Claimant (in default)', requesting that I pay the claimant X amount as I didn't reply to the claim form!!


    I responded to the claim on the 10th July by sending my defence to CCBCAQ@Justice.gov.uk. Looking at the Judgement for Claimant letter, it was dated the 13th July. I also had a look online at MCOL and a judgement was issued against me on 13/07/2018.



    Could it be that they have a backlog of emails to work through?

    To go over some details, I received the initial claim form on the 11th June with the issue date being the 8th. I submitted an AOS on the 14th, and then submitted the defence on the 10th July.


    Could I have missed my submission deadline?
  • Redx
    Redx Posts: 38,084 Forumite
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    you need to contact the CCBC and put in a complaint ASAP, asking them to check for this submitted by email DEFENCE and to cancel the judgment for claimant by asking a judge to review it


    this has happened before recently so read that thread too
  • KeithP
    KeithP Posts: 37,614 Forumite
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    Did you do the Acknowledgement of Service - mentioned on 13 June?
  • Kas22
    Kas22 Posts: 97 Forumite
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    Yes I did. When I logon to MCOL it shows the AOS date and time submitted.
  • System
    System Posts: 178,093 Community Admin
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    What does MCOL say about a defence? Did you check to see if it had switched over to "defended"?
  • Kas22
    Kas22 Posts: 97 Forumite
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    Will send an email and follow up with a call tomorrow.
  • Kas22
    Kas22 Posts: 97 Forumite
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    I submitted the defence via email and not MCOL.
  • KeithP
    KeithP Posts: 37,614 Forumite
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    Kas22 wrote: »
    I submitted the defence via email and not MCOL.
    And that was the right thing to do, but read IamEmanresu's question again.

    The CCBC should be manually updating MCOL when they receive a Defence via other means.
  • Kas22
    Kas22 Posts: 97 Forumite
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    KeithP wrote: »
    And that was the right thing to do, but read IamEmanresu's question again.

    The CCBC should be manually updating MCOL when they receive a Defence via other means.


    Having looked at the claim history, there is no reference of my defence having reached them. All I can see is:
    > Your acknowledgement of service was submitted...
    > Your acknowledgement of service was received...
    > A judgement was issues against you...
  • Coupon-mad
    Coupon-mad Posts: 131,555 Forumite
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    OK so you should be able to speak to the CCBC and point out they've missed your defence and need to put this error right. We've seen this before.
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