Monument Payment Break Plan Reclaim

pinkcocktail82 · 30 November 2018 at 4:00PM

Hello,
Barclays have written to me to inform me that I can potentialy claim a refund on the payment break plan I apparently had in the past. The trouble is I have to call them to get my address verified, even though they've written to me. I simply CANNOT get through on the phone line: 0800 161 5313. Anyone else had trouble getting through?
Thanks.

Nasqueron · 30 November 2018 at 5:56PM

I'd imagine they have sent a lot of these letters out to start the time bar clock so a lot of people are calling. Why not go into a branch and see if they can assist? Take photo ID and copies of recent bills

pinkcocktail82 · 30 November 2018 at 8:39PM

That's a good idea, will do. Thank you.

Monument Payment Break Plan Reclaim

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