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  • FIRST POST
    • Former MSE Andrea
    • By Former MSE Andrea 27th Mar 13, 2:23 PM
    • 9,418Posts
    • 22,339Thanks
    Former MSE Andrea
    0 WOW
    Topcashback Questions & Answers
    • #1
    • 27th Mar 13, 2:23 PM
    0 WOW
    Topcashback Questions & Answers 27th Mar 13 at 2:23 PM
    MSE Additional reading:

    You might like to read our latest Cashback sites news story: Are you a cashback site loser?

    Back to the original post...

    Hi everyone,

    If you have a question you'd like to ask cashback website Topcashback directly, post your question below and it will try to answer. If you want to discuss other cashback sites then please start a separate thread if there isn't one already.

    Please remember referral links are not permitted. If you want to post a referral you can do it on the Topcashback referrals thread.
    Last edited by Former MSE Andrea; 27-10-2015 at 9:51 AM.
    Could you do with a Money Makeover?


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Page 233
    • POPPYOSCAR
    • By POPPYOSCAR 9th Nov 19, 9:27 PM
    • 13,000 Posts
    • 29,063 Thanks
    POPPYOSCAR
    I made a purchase with Mothercare when the 2.50 bonus was on.

    Presumably with Mothercare going into administration the cashback will not be paid.

    But what about the 2.50 Bonus as it was a genuine transaction?
  • TopCashBack Company Representative
    Hey everyone,

    @buglawton – The retailer validates sales for the network across all platforms and so it suggests you may have had to lodge a claim for this purchase and if you did, this may have been caused by using another cashback so close to using ours.

    However, if you pop me an email to mse@topcashback I’ll certainly check it out.

    @Marvel1 – Really pleased I could help you out ��

    @POPPYOSCAR – Tricky one! If you pop me an email I’ll see what I can do ��

    Matt
    Official Company Representative
    I am the official company representative of TopCashBack. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • POPPYOSCAR
    • By POPPYOSCAR 13th Nov 19, 9:46 PM
    • 13,000 Posts
    • 29,063 Thanks
    POPPYOSCAR
    Thank you Matt.

    I have emailed you.
    • POPPYOSCAR
    • By POPPYOSCAR 15th Nov 19, 9:46 PM
    • 13,000 Posts
    • 29,063 Thanks
    POPPYOSCAR
    Thank you Matt for sorting that out.
    • veggieblob
    • By veggieblob 19th Nov 19, 10:18 AM
    • 540 Posts
    • 2,449 Thanks
    veggieblob
    Is anyone else stalled on Pending. Apart from Amazon, which seems to skip pending and go straight to confirmed, nothing has moved out of pending for me for over a month. This includes month old ebay cashback and I can't ever remember it being that slow before. Also the Outstanding amount on overview takes days to update rather than hours as previously. Tia
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