Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • newks44
    • By newks44 16th Apr 19, 10:36 PM
    • 4Posts
    • 1Thanks
    newks44
    Utility Point
    • #1
    • 16th Apr 19, 10:36 PM
    Utility Point 16th Apr 19 at 10:36 PM
    I would advise anyone to think twice about signing up with this Energy Supplier as their 7 Page Monthly Statements - YES 7 PAGES! - of Account are totally inaccurate. As a retired Accountant I think that I am well qualified to criticise in this respect.
Page 1
    • PennineAcute
    • By PennineAcute 16th Apr 19, 11:56 PM
    • 371 Posts
    • 170 Thanks
    PennineAcute
    • #2
    • 16th Apr 19, 11:56 PM
    • #2
    • 16th Apr 19, 11:56 PM
    Why are they inaccurate?

    Did you give your readings on your monthly anniversary?
    • gsmlnx
    • By gsmlnx 17th Apr 19, 6:35 PM
    • 1,541 Posts
    • 1,118 Thanks
    gsmlnx
    • #3
    • 17th Apr 19, 6:35 PM
    • #3
    • 17th Apr 19, 6:35 PM
    Well my Utility Point electricity statement has zero errors in it. Had 10 monthly statements so far and all without any errors.
    Yes the statement is long but most of the information is just that, information. Large chunks of it are mandated by OFGEM and the bits that have calculations on them are small and error free in my experience.

    As a retired accountant then it is remiss of you to not show any working out so others can verify that there really are mistakes.
    Last edited by gsmlnx; 17-04-2019 at 6:44 PM. Reason: Add last paragraph
    • poppellerant
    • By poppellerant 17th Apr 19, 9:32 PM
    • 1,287 Posts
    • 732 Thanks
    poppellerant
    • #4
    • 17th Apr 19, 9:32 PM
    • #4
    • 17th Apr 19, 9:32 PM
    I can't help but think that your bill is based on estimated meter readings. If you gave your meters on a regular basis, your bill would be far more accurate.

    As for the 7 page bill. Well a PDF doesn't use up much paper, it just takes a new customer slightly longer to look through the bill for the first time - you know where to look on future bills after that.
    • PaschalFun
    • By PaschalFun 18th Apr 19, 8:17 AM
    • 241 Posts
    • 83 Thanks
    PaschalFun
    • #5
    • 18th Apr 19, 8:17 AM
    • #5
    • 18th Apr 19, 8:17 AM
    ...
    As a retired accountant then it is remiss of you to not show any working out so others can verify that there really are mistakes.
    Originally posted by gsmlnx
    You don't need to be a retired accountant to know that.

    We were tought we had to show our working out in primary school.
    • Mister G
    • By Mister G 18th Apr 19, 10:15 AM
    • 1,051 Posts
    • 637 Thanks
    Mister G
    • #6
    • 18th Apr 19, 10:15 AM
    • #6
    • 18th Apr 19, 10:15 AM
    We were tought we had to show our working out in primary school.
    Originally posted by PaschalFun
    But obviously not taught how to spell!
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,678Posts Today

7,645Users online

Martin's Twitter