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    • freddysmith
    • By freddysmith 11th Nov 17, 5:24 PM
    • 1,917Posts
    • 752Thanks
    Avoiding a defect
    • #1
    • 11th Nov 17, 5:24 PM
    Avoiding a defect 11th Nov 17 at 5:24 PM
    Buyer bought an item and realises it will not be suitable.
    I have not yet posted the item.
    Of the 3 options given if I choose "Buyer asked to cancel the order..." would this give me a defect as a Business seller?
    or should I ask them to initiate a cancellation?
    Last edited by freddysmith; 11-11-2017 at 5:26 PM.
Page 1
    • soolin
    • By soolin 11th Nov 17, 6:22 PM
    • 60,611 Posts
    • 43,231 Thanks
    • #2
    • 11th Nov 17, 6:22 PM
    • #2
    • 11th Nov 17, 6:22 PM
    If you choose 'buyer requested cancellation' then you don't get a defect.
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