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    • RedDwarf82
    • By RedDwarf82 8th Jul 16, 6:39 PM
    • 133 Posts
    • 67 Thanks
    RedDwarf82
    • #2
    • 8th Jul 16, 6:39 PM
    • #2
    • 8th Jul 16, 6:39 PM
    From those, I have had experience only with EE... they are HORRIBLE!! I can't even start to imagine how bad Vodafone must be.
    • mobilejunkie
    • By mobilejunkie 8th Jul 16, 7:10 PM
    • 8,109 Posts
    • 2,775 Thanks
    mobilejunkie
    • #3
    • 8th Jul 16, 7:10 PM
    • #3
    • 8th Jul 16, 7:10 PM
    You don't have to. Just look at page one each day.
    • kingrulzuk
    • By kingrulzuk 9th Jul 16, 6:37 AM
    • 1,258 Posts
    • 568 Thanks
    kingrulzuk
    • #4
    • 9th Jul 16, 6:37 AM
    • #4
    • 9th Jul 16, 6:37 AM
    VF customer service is so bad, most of the time they lie and just ignore you.
    I don’t understand how come Ofcom not doing anything about it?
    What happens if you push this button?
    • dazzaofdagenham
    • By dazzaofdagenham 9th Jul 16, 8:00 AM
    • 1,233 Posts
    • 400 Thanks
    dazzaofdagenham
    • #5
    • 9th Jul 16, 8:00 AM
    • #5
    • 9th Jul 16, 8:00 AM
    My family had 4 numbers with Vodafone.....one a contract and the others as PAYG...but organised as a family so calls between us would be free, had this set up for at least 3 years.

    One day one of the PAYG phones wouldn't place a call to the other family phones....

    Long story short, the family plan had been cancelled ( and CANNOT ) be reset on existing numbers....so all 4 numbers switch d to giff gaff.

    Throughout the period of trying to contact Vodafone...( at least 5 weeks ), no one could give a solid answer...people meant to get back to me, tech support would call within 3 hrs.
    No one ever did though

    So just up, and would never go back
    • Atasas
    • By Atasas 9th Jul 16, 1:35 PM
    • 736 Posts
    • 146 Thanks
    Atasas
    • #6
    • 9th Jul 16, 1:35 PM
    • #6
    • 9th Jul 16, 1:35 PM
    VodaFvk, since bought by russian, run by Italian, become as rogue as middle management employed, who works for interest.

    Ofcom pretends to be dumb and allowed continued rip-off of customers as nobody knew what shambles it is in later years.
    Sad! And would be sensible to strike off this network to do any business in UK o that basis.
    • ryan121
    • By ryan121 9th Jul 16, 3:49 PM
    • 171 Posts
    • 56 Thanks
    ryan121
    • #7
    • 9th Jul 16, 3:49 PM
    • #7
    • 9th Jul 16, 3:49 PM
    Vodafone have outsourced most of their customer service to Egypt to save money and if you ever deal with them you'll know why that is a disaster.

    I've switched from Vodafone to three and they've been amazing. I see why people were recommending them to me.
    • A Flock Of Sheep
    • By A Flock Of Sheep 10th Jul 16, 1:41 PM
    • 5,047 Posts
    • 6,634 Thanks
    A Flock Of Sheep
    • #8
    • 10th Jul 16, 1:41 PM
    • #8
    • 10th Jul 16, 1:41 PM
    Vodafone get three times as many cmplaints to Ofcom. And Ofcom are doing what exactly about this?

    I used the ombudsman and got nowhere. I asked them how bad the service should get before you can leave penalty free. The ombusdman couldn't answer.
    • minislim
    • By minislim 12th Jul 16, 12:57 PM
    • 330 Posts
    • 197 Thanks
    minislim
    • #9
    • 12th Jul 16, 12:57 PM
    • #9
    • 12th Jul 16, 12:57 PM
    were is O2 in all of this? they are the worst! when i was with them (from 1997 as btcellnet through to 2012) they just got worse and worse!
    ended up leaving to go to 3 who were excellent until they messed with their antennas in my area and my coverage disappeared.
    now i'm with Vodafone and 7 months in everything seems good. excellent coverage and customer service.
    • mobilejunkie
    • By mobilejunkie 12th Jul 16, 6:03 PM
    • 8,109 Posts
    • 2,775 Thanks
    mobilejunkie
    Shhhhh... You really ARE tempting fate with them....
    • Atasas
    • By Atasas 13th Jul 16, 6:19 PM
    • 736 Posts
    • 146 Thanks
    Atasas
    were is O2 in all of this? they are the worst! when i was with them (from 1997 as btcellnet through to 2012) they just got worse and worse!
    Originally posted by minislim
    O2 has degraded in every respect, so the most of them
    ended up leaving to go to 3 who were excellent until they messed with their antennas in my area and my coverage disappeared.
    Originally posted by minislim
    They aren't brilliant and its not much about masts- its about contracts and business of service
    now i'm with Vodafone and 7 months in everything seems good.
    Originally posted by minislim
    Pointless saying, as- "the path is straight until the bend"
    excellent coverage and customer service.
    Originally posted by minislim
    Ha ha!
    was that asking for reassurance for bad decision you've made?
    or was it just "ask" for conversation?

    either way, stating what you said is in contrary to the most users of that network, hence complains numbers in every single institution as Ofcom and even this board.
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