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    • Pollycat
    • By Pollycat 27th Jun 16, 4:11 PM
    • 22,487 Posts
    • 60,795 Thanks
    Pollycat
    • #2
    • 27th Jun 16, 4:11 PM
    • #2
    • 27th Jun 16, 4:11 PM
    Spooky coincidence though.
    • danielthomark
    • By danielthomark 27th Jun 16, 5:12 PM
    • 55 Posts
    • 18 Thanks
    danielthomark
    • #3
    • 27th Jun 16, 5:12 PM
    • #3
    • 27th Jun 16, 5:12 PM
    IT systems fail all the time. Pull the wrong rj45 and all hell can break loose.
    • One-Eye
    • By One-Eye 27th Jun 16, 6:24 PM
    • 46,378 Posts
    • 7,136,258 Thanks
    One-Eye
    • #4
    • 27th Jun 16, 6:24 PM
    • #4
    • 27th Jun 16, 6:24 PM
    My bus didn't show up this morning. It is run by Arriva, who are owned by the German Government. Do you think this is because of Brexit and is this a sign of things to come?
    • Doc N
    • By Doc N 28th Jun 16, 7:39 AM
    • 6,918 Posts
    • 19,779 Thanks
    Doc N
    • #5
    • 28th Jun 16, 7:39 AM
    • #5
    • 28th Jun 16, 7:39 AM
    I doubt it's remotely to do with the referendum. I used it a few days ago and found it absolutely the worst system I've ever encountered for getting a simple replacement card.

    The website's dysfunctional, but the telephone system you get pushed onto when you find the website fails is even worse. Sheer bad design of the menu options makes it almost impossible to get anywhere at all, and finding the option to talk to anyone is so well hidden away that it's like finding an EU supporter in Clacton.
    • minty777
    • By minty777 29th Jun 16, 11:56 AM
    • 207 Posts
    • 164 Thanks
    minty777
    • #6
    • 29th Jun 16, 11:56 AM
    • #6
    • 29th Jun 16, 11:56 AM
    still down
    • agrinnall
    • By agrinnall 29th Jun 16, 1:32 PM
    • 22,633 Posts
    • 18,626 Thanks
    agrinnall
    • #7
    • 29th Jun 16, 1:32 PM
    • #7
    • 29th Jun 16, 1:32 PM
    ... but the telephone system you get pushed onto when you find the website fails is even worse. Sheer bad design of the menu options makes it almost impossible to get anywhere at all, and finding the option to talk to anyone is so well hidden away that it's like finding an EU supporter in Clacton.
    Originally posted by Doc N
    I agree with this, I lost my EHIC a couple of weeks ago (in Brussels on a trip to the EC as it happens ) and when I tried to request a replacement by phone I found the voice recognition system to be the worst I have ever encountered. After 5 attempts (over 2 calls) to get it to recognise my date of birth it then failed 3 times to understand my NINO, at which point I gave up. Luckily sending an email was much less painful and resulted in a new card turning up just a few days later.
    • wingobins
    • By wingobins 29th Jun 16, 8:13 PM
    • 20,574 Posts
    • 366,279 Thanks
    wingobins
    • #8
    • 29th Jun 16, 8:13 PM
    • #8
    • 29th Jun 16, 8:13 PM
    still down
    Originally posted by minty777
    Keep trying at various times as it worked for me around 10pm two days ago after various attempts.
    Big thanks to all who contribute to the forums. Be lucky everyone!
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