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  • FIRST POST
    • MSE Luke
    • By MSE Luke 15th Jan 16, 2:22 PM
    • 274Posts
    • 78Thanks
    MSE Luke
    MSE News: BT's takeover of EE given green light
    • #1
    • 15th Jan 16, 2:22 PM
    MSE News: BT's takeover of EE given green light 15th Jan 16 at 2:22 PM
    BT's £12.5 billion buyout of EE is given the go-ahead after a six-month Competition and Markets Authority inquiry...
    Read the full story:
    'BT's takeover of EE given green light'

    Click reply below to discuss. If you havenít already, join the forum to reply. If you arenít sure how it all works, read our New to Forum? Intro Guide.
Page 1
    • One-Eye
    • By One-Eye 15th Jan 16, 3:11 PM
    • 46,378 Posts
    • 7,136,196 Thanks
    One-Eye
    • #2
    • 15th Jan 16, 3:11 PM
    • #2
    • 15th Jan 16, 3:11 PM
    SIX MONTHS !!!

    I suppose with Chilcot taking 7 years they think that's efficient.
    • maddocks2379
    • By maddocks2379 15th Jan 16, 4:52 PM
    • 204 Posts
    • 4,133 Thanks
    maddocks2379
    • #3
    • 15th Jan 16, 4:52 PM
    • #3
    • 15th Jan 16, 4:52 PM
    very disapointing, ive used EE for about 15 years (through all the mergers) but i wont use BT so ill be leaving... Sadly tho, there is little options now, its either Talk Talk (no chance), Sky or Vodafone
    • robin58
    • By robin58 15th Jan 16, 11:47 PM
    • 2,705 Posts
    • 3,269 Thanks
    robin58
    • #4
    • 15th Jan 16, 11:47 PM
    • #4
    • 15th Jan 16, 11:47 PM
    Had one of the worst experience with EE with an account I was trying to get a better deal. Was lied to about the deal and when I complained I got the world tour of their centres. Would not go back to them even if they were the last service mobile left.

    BT is one of the most expensive landline companies out there. I rang them up after being with them for over 20 years and asked for a combined service deal. Would only offer free broadband if I signed up there and then.

    BT landline rental is the most expensive out there. Which I find is a laugh when they recently quoted 'we only charge the going rate comparable to our competitors'. It's a well known fact that all the other companies charge just a little less than BT.

    A bit much when you know the wholesale price to them and others is just under £9 and BT own the company, even though it's at arms length.

    The most ironic thing is I moved to their 'nicer sister' company, Plusnet.

    So far with all the lower landline rental, better offer broadband charges and cashback, with a bit of haggling thrown in, I have paid out about £240 for 2 years service.

    So go figure!
    Last edited by robin58; 15-01-2016 at 11:50 PM.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!!
    • robin58
    • By robin58 15th Jan 16, 11:53 PM
    • 2,705 Posts
    • 3,269 Thanks
    robin58
    • #5
    • 15th Jan 16, 11:53 PM
    • #5
    • 15th Jan 16, 11:53 PM
    very disapointing, ive used EE for about 15 years (through all the mergers) but i wont use BT so ill be leaving... Sadly tho, there is little options now, its either Talk Talk (no chance), Sky or Vodafone
    Originally posted by maddocks2379
    Not quite. Plusnet seems OK at the mo.

    UK customer service centres and good pricing.

    How this will go after the merger God only knows and he ain't telling.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!!
    • robin58
    • By robin58 16th Jan 16, 1:27 AM
    • 2,705 Posts
    • 3,269 Thanks
    robin58
    • #6
    • 16th Jan 16, 1:27 AM
    • #6
    • 16th Jan 16, 1:27 AM
    Best quote I have read so far on a news site forum which made me laugh is:

    'Can you imagine what it will be like when BT and EE Customer Care is merged?

    I think I'll take up alcohol.'



    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!!
    • LeeUK
    • By LeeUK 16th Jan 16, 1:57 PM
    • 6,305 Posts
    • 2,886 Thanks
    LeeUK
    • #7
    • 16th Jan 16, 1:57 PM
    • #7
    • 16th Jan 16, 1:57 PM
    My broadband and landline are with EE. Just because the bills are still going to have EE on top of them, I bet the service gets quietly shifted over to BT's pish network. If that happens then I will be looking for new broadband providings.
    • Spookieuk
    • By Spookieuk 16th Jan 16, 2:27 PM
    • 57 Posts
    • 17 Thanks
    Spookieuk
    • #8
    • 16th Jan 16, 2:27 PM
    • #8
    • 16th Jan 16, 2:27 PM
    I bet the service gets quietly shifted over to BT's pish network. If that happens then I will be looking for new broadband providings.
    Originally posted by LeeUK
    You realise both services use the BT Wholesale back end right?
    • Futuristic
    • By Futuristic 16th Jan 16, 3:59 PM
    • 804 Posts
    • 408 Thanks
    Futuristic
    • #9
    • 16th Jan 16, 3:59 PM
    • #9
    • 16th Jan 16, 3:59 PM
    Virgin about to me kicked off EE network, was already planned to sell of to Vodafone. Looks like this will happen soon upon near end of Virgin Mobile<>EE contract.
    • LeeUK
    • By LeeUK 16th Jan 16, 5:16 PM
    • 6,305 Posts
    • 2,886 Thanks
    LeeUK
    You realise both services use the BT Wholesale back end right?
    Originally posted by Spookieuk
    It uses the BT Wholesale backend from the exchange up to EE's network.

    BT's uses BT Wholesale right up to BT's network.

    There is a difference.
    • Spookieuk
    • By Spookieuk 16th Jan 16, 8:11 PM
    • 57 Posts
    • 17 Thanks
    Spookieuk
    It uses the BT Wholesale backend from the exchange up to EE's network.

    BT's uses BT Wholesale right up to BT's network.

    There is a difference.
    Originally posted by LeeUK
    In customer service maybe.
    • LeeUK
    • By LeeUK 16th Jan 16, 8:13 PM
    • 6,305 Posts
    • 2,886 Thanks
    LeeUK
    In customer service maybe.
    Originally posted by Spookieuk
    You are obviously not fully aware how internet connections work.
    • bluenoseam
    • By bluenoseam 16th Jan 16, 9:20 PM
    • 4,440 Posts
    • 8,226 Thanks
    bluenoseam
    I just hope that BT don't employ EE's services department, the reason I left EE was getting between 2-5 texts a DAY from them trying to sell me data packages. In the end I ditched EE & went to BT Mobile where I've had maybe 5 texts from them in the 4-5 months I've been with them. For what it's worth EE told me they "couldn't do anything" about it.....
    Retired member - fed up with the general tone of the place.
    • maddocks2379
    • By maddocks2379 17th Jan 16, 10:22 AM
    • 204 Posts
    • 4,133 Thanks
    maddocks2379
    Not quite. Plusnet seems OK at the mo.

    UK customer service centres and good pricing.

    How this will go after the merger God only knows and he ain't telling.
    Originally posted by robin58
    yea plusnet are ok, apart from restricted upload speeds on the 38mb and the fact they are owned by BT again
    • robin58
    • By robin58 17th Jan 16, 11:33 PM
    • 2,705 Posts
    • 3,269 Thanks
    robin58
    yea plusnet are ok, apart from restricted upload speeds on the 38mb and the fact they are owned by BT again
    Originally posted by maddocks2379
    Yes OK.

    But Plusnet customer services are manned by call centres in the UK.

    Not like BT, mostly in India reading a script which they can't deviate from because they don't understand the nuance of the speaking British culture.

    Plusnet are willing to negotiate with you at the end of your contract.

    BT basically offer you want they think they can charge you and get away with it. If you haggle with them they might take a fiver off.

    As for the 38mb upload speed. No fibre company gives that speed up, only on download speed. So you must be running a server farm or gaming.
    Last edited by robin58; 17-01-2016 at 11:35 PM.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!!
    • OldGreyFox
    • By OldGreyFox 18th Jan 16, 2:49 AM
    • 1,351 Posts
    • 642 Thanks
    OldGreyFox
    Virgin about to me kicked off EE network, was already planned to sell of to Vodafone. Looks like this will happen soon upon near end of Virgin Mobile<>EE contract.
    Originally posted by Futuristic
    Kicked off by whom ?

    http://www.mobiletoday.co.uk/news/industry/38348/ee-ceo%E2%80%99s-virgin-media-pledge-.aspx

    Vodafone no longer interested in exchanging assets etc etc

    http://arstechnica.co.uk/business/2015/09/vodafone-terminates-swap-talks-with-virgin-media-parent-liberty-global/
    • minislim
    • By minislim 18th Jan 16, 8:14 AM
    • 330 Posts
    • 197 Thanks
    minislim
    Not quite. Plusnet seems OK at the mo.

    UK customer service centres and good pricing.

    How this will go after the merger God only knows and he ain't telling.
    Originally posted by robin58
    i used to say that. till my renewal last nov.

    took forever to get through to customer services. It was reported on here a while back a while back they'd cut back on this. they even closed retention's at 7pm now too!

    then when i finally got through they couldn't give me a good deal.

    so i though "wait until black friday, they'll have some sort of good deal"

    waited until hen and nothing materialised.

    four good years with plusnet, but some internal meddling from BT have ruined a good product!
    Last edited by minislim; 18-01-2016 at 8:15 AM. Reason: spelling
    • Mrs. Jobston
    • By Mrs. Jobston 18th Jan 16, 1:37 PM
    • 9 Posts
    • 1 Thanks
    Mrs. Jobston
    I will not be a BT customer out of principal.
    I have a mobile phone that is 10 months from the end of a 24 month contract. Will I be able to have it cancelled if BT take over do you think?
    • Mrs. Jobston
    • By Mrs. Jobston 18th Jan 16, 1:38 PM
    • 9 Posts
    • 1 Thanks
    Mrs. Jobston
    Must say also, I know it makes barely any sense due to the BT infrastructure being used by most providers, but after I left BT for TalkTalk my service seemed to improve dramatically. Also my bills halved obviously.
    • robin58
    • By robin58 18th Jan 16, 10:55 PM
    • 2,705 Posts
    • 3,269 Thanks
    robin58
    i used to say that. till my renewal last nov.

    took forever to get through to customer services. It was reported on here a while back a while back they'd cut back on this. they even closed retention's at 7pm now too!

    then when i finally got through they couldn't give me a good deal.

    so i though "wait until black friday, they'll have some sort of good deal"

    waited until hen and nothing materialised.

    four good years with plusnet, but some internal meddling from BT have ruined a good product!
    Originally posted by minislim
    Strange that. I called on 28th November during the Black Friday offers.

    I was offered without a fight, free broadband (17mb), down from the £9.99 I was going to pay at the end of my contract. Plus given £75 cashback offer as well. Line rental was being paid in January at the line saver rate

    Was surprised because I was expecting to have to really haggle.

    I must admit I did do some groundwork before I called up and told them that Sky would only charge me line rental and EE would do it for £1, plus line rental.

    You should have rung again. You might have got someone else who would have given you an good offer. Never take the first offer offered.

    Having said that, I did, as it was to me, a bloody good offer.
    Last edited by robin58; 18-01-2016 at 11:05 PM.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!!
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