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  • FIRST POST
    • carrielucy
    • By carrielucy 29th Oct 15, 9:39 AM
    • 2Posts
    • 0Thanks
    carrielucy
    LoveFilm by post
    • #1
    • 29th Oct 15, 9:39 AM
    LoveFilm by post 29th Oct 15 at 9:39 AM
    I came on here to find out if anyone else using Lovefilm by post has had an email telling them it's going up to £11.99 a month in February, I currently pay £4 a month, so that's an outrageous 200% increase!
    Can they do this? Has anyone spoken to them and got it back down to a more reasonable price? I am going to phone them on the weekend as there is no way I can afford that every month for DVD rental.
    Thanks
Page 1
    • ricardinho88
    • By ricardinho88 29th Oct 15, 9:46 AM
    • 103 Posts
    • 103 Thanks
    ricardinho88
    • #2
    • 29th Oct 15, 9:46 AM
    • #2
    • 29th Oct 15, 9:46 AM
    Why don't you just sign up for Amazon Instant Video instead? Pretty sure it's only £5.99 per month
    Friendship is like peeing on yourself. Everyone can see it, but only you can feel the warm feeling that it brings
    • carrielucy
    • By carrielucy 29th Oct 15, 10:29 AM
    • 2 Posts
    • 0 Thanks
    carrielucy
    • #3
    • 29th Oct 15, 10:29 AM
    • #3
    • 29th Oct 15, 10:29 AM
    I used to use both but cancelled the instant package as I was unimpressed with the content.
    I continued with the postal service as it was value for money, which is no longer the case
    • Cycrow
    • By Cycrow 29th Oct 15, 10:36 AM
    • 2,601 Posts
    • 1,474 Thanks
    Cycrow
    • #4
    • 29th Oct 15, 10:36 AM
    • #4
    • 29th Oct 15, 10:36 AM
    Im currently paying £4/month for mine, but havn't received any message about it going up yet
    • ricardinho88
    • By ricardinho88 29th Oct 15, 10:36 AM
    • 103 Posts
    • 103 Thanks
    ricardinho88
    • #5
    • 29th Oct 15, 10:36 AM
    • #5
    • 29th Oct 15, 10:36 AM
    To be honest I reckon they're trying to phase out LoveFilm.

    I used to be signed up to it when you could rent games from them, but they stopped that so I left. I think the fact that they've raised the price massively, and the fact that it's quite difficult to find any mention of LoveFilm on the Amazon website, shows that they're tying to get people to move to their streaming service.
    Last edited by ricardinho88; 29-10-2015 at 10:51 AM.
    Friendship is like peeing on yourself. Everyone can see it, but only you can feel the warm feeling that it brings
    • stulky1
    • By stulky1 29th Oct 15, 1:51 PM
    • 1 Posts
    • 0 Thanks
    stulky1
    • #6
    • 29th Oct 15, 1:51 PM
    • #6
    • 29th Oct 15, 1:51 PM
    I just got my email telling me of 5X price increase. Just cancelled my account. How can you justify a 5 X price increase! I suspect lots of people will cancel.
    • cifpower
    • By cifpower 29th Oct 15, 3:32 PM
    • 6,448 Posts
    • 4,093 Thanks
    cifpower
    • #7
    • 29th Oct 15, 3:32 PM
    • #7
    • 29th Oct 15, 3:32 PM
    I just got my email telling me of 5X price increase. Just cancelled my account. How can you justify a 5 X price increase! I suspect lots of people will cancel.
    Originally posted by stulky1
    That's the point. They want you all to pay £79 a year on that Amazon prime thing


    • Cycrow
    • By Cycrow 30th Oct 15, 9:16 AM
    • 2,601 Posts
    • 1,474 Thanks
    Cycrow
    • #8
    • 30th Oct 15, 9:16 AM
    • #8
    • 30th Oct 15, 9:16 AM
    But Amazon prime doesn't include LoveFilm

    i currently have both
    • bkkmei
    • By bkkmei 30th Oct 15, 10:51 AM
    • 24 Posts
    • 18 Thanks
    bkkmei
    • #9
    • 30th Oct 15, 10:51 AM
    • #9
    • 30th Oct 15, 10:51 AM
    My subscription has also gone up from GBP2 (1 disc at a time) to GBP9.99 (2 discs at a time)

    TBH I was expecting a rise soon as the price was only GBP2 after the announcement of the bundling of video streaming & Amazon Prime, which I took up. However, the huge increase is very offputting.

    The change doesn't happen for me until February 2016, at which point, think I will cancel. I probably won't renew Amazon Prime either in May 2016 as the price goes up for me too then.

    I agree that Amazon are probably trying to get rid of LoveFilm.
    • KxMx
    • By KxMx 30th Oct 15, 12:46 PM
    • 7,690 Posts
    • 11,310 Thanks
    KxMx
    According to the FAQ I am +5.99 so not too bad.... it's been ridiculously cheap for ages i'm surprised it hasn't gone up sooner.

    The above link does say the emails were sent out between the 27th & 29th but I haven't had one.
    • Former MSE Helen
    • By Former MSE Helen 30th Oct 15, 12:56 PM
    • 2,324 Posts
    • 971 Thanks
    Former MSE Helen
    MSE News: Lovefilm users report price hikes of up to 500%
    Lovefilm by Post customers face having their prices hiked from February 2016...

    Read the full story:

    Lovefilm users report price hikes of up to 500%




    Click reply below to discuss. If you havenít already, join the forum to reply. If you arenít sure how it all works, read our New to Forum? Intro Guide.

    • KxMx
    • By KxMx 30th Oct 15, 1:11 PM
    • 7,690 Posts
    • 11,310 Thanks
    KxMx
    I've looked at Now TV Movies but some films take ages to come to the service,
    while most i'm interested in on Amazon's streaming are Pay Per View.
    Last edited by KxMx; 30-10-2015 at 6:22 PM.
    • madkingsoup
    • By madkingsoup 30th Oct 15, 1:11 PM
    • 66 Posts
    • 16 Thanks
    madkingsoup
    I got my email about this the other day.

    I'm paying £4 for 2 discs at a time.

    The email say it will go up to £9.99 in February.

    The website notes that there will be a £2 discount if you have Prime Instant Video as well (which I do), although there's no clarity as to whether the price in my email includes that discount or not.

    I'd ditch the Post thing, but Instant Video simply isn't good enough for recent releases. There's no real competition in the streaming rental market for new releases (they all seem to charge the same price) and as far as I can see there is only one competitor in the postal rental market, hence Amazon's price hike.

    It's shameful profiteering. But it's Amazon so I shouldn't be surprised.
    Last edited by madkingsoup; 30-10-2015 at 1:27 PM.
    • Torry Quine
    • By Torry Quine 30th Oct 15, 1:57 PM
    • 17,253 Posts
    • 26,865 Thanks
    Torry Quine
    I currently pay £7.99 for prime instant and love film which goes up to £9.99 with two discs instead of one.
    Lost my soulmate so life is empty.

    I can bear pain myself, he said softly, but I couldna bear yours. That would take more strength than I have -
    Diana Gabaldon, Outlander
    • Double V
    • By Double V 30th Oct 15, 2:02 PM
    • 879 Posts
    • 517 Thanks
    Double V
    They most probably want to promote "prime".
    All digital.
    • hazeyb
    • By hazeyb 30th Oct 15, 2:20 PM
    • 6 Posts
    • 0 Thanks
    hazeyb
    Mines also going up from £2 pm to £9.99 pm. I will cancel it in January. Prime streaming has never matched up to lovefilm in terms of content, so thats not an option either.

    A smaller increase might have been palatable, but 500% results in rather strong reaction from myself. I'd guess they were losing money on providing me the service so cheaply, so they won't miss me as a customer.
    • mb1810
    • By mb1810 30th Oct 15, 3:40 PM
    • 1 Posts
    • 0 Thanks
    mb1810
    Hi, I am one of the customers who currently pay £2 a month (for unlimited discs a month, 1 at a time) and have received the email saying I will automatically be changed to £9.99 in February (for unlimited discs, 2 at a time).

    Firstly (for anyone who is wondering), the reason I only pay £2 currently is because I was a member of Lovefilm when it was bought by Amazon. At the time I paid £7 a month (I think) for the Lovefilm rental disc and streaming package. As Amazon then turned the streaming service into Prime Instant Video and absorbed the cost into the Prime membership (which I signed up for - £40 a year for a student at the time), the disc rental was then only charged at £2 a month. Frankly I have always been expecting it to go up as it was so cheap, and it will be two years when the prices change in February.

    However, a rise to £10 is absurd. I have looked, and 4 discs a month, one at a time (which is about what I use anyway) will be £8 a month (or £9 a month if I cancel my Prime membership in March as the price will go up as I am no longer a student). This really isn't much better. Prime instant video on its own is not an alternative as the film selection is awful.

    I will most likely be cancelling all my Amazon subscriptions in the new year and seeing what Netflix has to offer.
    • mjm3346
    • By mjm3346 30th Oct 15, 6:48 PM
    • 41,409 Posts
    • 326,294 Thanks
    mjm3346
    Cannot be a surprise they are increasing prices, the special offer ones cannot even be covering the postage costs never mind any other costs or making a profit.
    • FredaJones
    • By FredaJones 31st Oct 15, 2:49 AM
    • 24 Posts
    • 32 Thanks
    FredaJones
    The price wasn't a special offer but instead was the price we used to pay for Lovefilm before it was transferred to Amazon.


    I paid £7.99 for DVDs and they added the streaming for free.


    After the transfer, they decided to change the charge to £5.99 for the streaming and £2 for the DVDs. So still £7.99 for the same service and that is how it has stood for the last year and a half.


    They now say they are going to increase the DVD part to £9.99 - so that is an increase from £7.99 to £15.98, overnight.


    A big jump, I think you will agree.
    Last edited by FredaJones; 31-10-2015 at 2:54 AM.
    • Marvel1
    • By Marvel1 31st Oct 15, 12:52 PM
    • 4,525 Posts
    • 5,095 Thanks
    Marvel1
    I currently pay a total of £13.27:
    £7..28 for Lovefilm by Post
    £5.99 Prime Instant Video

    My Lovefilm by Post package is unlimited discs per month with 3 discs at home at a time (this was well before lovefilm became Amazon and I never changed my package).

    This is what I was paying before the change from Lovefilm to Amazon, the bank statement just splits it into two.

    A majority I have on my list (51 TV, 267 Film) are not available on the streaming sites e.g. Amazon Prime (free), Netflix.

    I am not surprised in the price increase, for me I don't have Sky/Virgin TV and from today no TV licence either (World cup ends), and having on average 6 discs a week is much cheaper than if I had Sky etc.


    Just read my email:
    To minimise the impact to existing customers we are delaying the launch of new pricing until February 2016. From your February billing date, you will be charged £11.99 per month for your unlimited LOVEFiLM By Post plan, with 3 discs out at-a-time.
    So new price is £11.99 + £5.99 = £18

    I will look into cancelling the Prime Instant Video side of it, hopefully keeping the Lovefilm by Post package as it is (3 at a time) and paying the new price £11.99.

    If I try and cancel the Prime Instant Video and I end up losing the 3 discs at home and have 2 instead for the same price. That is still an average 4 discs a week (16 a month) and as I said still cheaper than with Sky/Virgin.


    From this site, another postal DVD service:
    Cinema Paradiso packages compared:
    2 disks at a time, limited to 4 a month £6.98/mth
    2 disks at a time, limited to 6 a month £9.98/mth
    2 disks at a time & unlimited amount per month £11.98/mth
    3 disks at a time & unlimited amount per month £19.98/mth
    Amazon still cheaper.


    Update Example: Currently watching Arrow Season 3 and The Flash S1, have these by post:-
    Netflix: according to http://www.phliks.com/arrow-season-3-netflix/ as of 29/08/15, Season 3Arrow is not available and not only that but neither is S1 or S2.
    As of 03/10/15 S1 of The Flash is not available either.

    Amazon Prime Instant Video: S3 Arrow and S1 The Flash is available but not part of the monthly subscription, it's pay per view, and S1 Arrow and S2 Arrow are available as part of the monthly subscription.
    Last edited by Marvel1; 31-10-2015 at 1:53 PM.
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