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  • FIRST POST
    • Former MSE Paloma
    • By Former MSE Paloma 6th Aug 15, 9:52 AM
    • 526Posts
    • 245Thanks
    Former MSE Paloma
    MSE News: First claims firm slapped with nuisance calls fine
    • #1
    • 6th Aug 15, 9:52 AM
    MSE News: First claims firm slapped with nuisance calls fine 6th Aug 15 at 9:52 AM
    A claims management firm that bombarded people with millions of nuisance calls has been fined more than £200,000...

    Read the full story:

    First claims firm slapped with nuisance calls fine




    Click reply below to discuss. If you havenít already, join the forum to reply. If you arenít sure how it all works, read our New to Forum? Intro Guide.

Page 1
    • MABLE
    • By MABLE 6th Aug 15, 10:30 AM
    • 3,814 Posts
    • 2,012 Thanks
    MABLE
    • #2
    • 6th Aug 15, 10:30 AM
    • #2
    • 6th Aug 15, 10:30 AM
    Yet another call from an overseas call centre and yet again we have noticed a problem with your computer con. I just tell them we do not have one but they never give up.
    • LadyDee
    • By LadyDee 6th Aug 15, 10:38 AM
    • 3,660 Posts
    • 3,900 Thanks
    LadyDee
    • #3
    • 6th Aug 15, 10:38 AM
    • #3
    • 6th Aug 15, 10:38 AM
    How do these companies get my mobile number? I never give my mobile number to anyone other than a few friends, relatives. Any company I deal with has my home number, and I don't answer any number I don't recognise. If it's important they'll leave a message, if they don't then it's not important and I don't want to speak to them anyway.
    • fozmcfc
    • By fozmcfc 7th Aug 15, 11:21 AM
    • 3,028 Posts
    • 2,197 Thanks
    fozmcfc
    • #4
    • 7th Aug 15, 11:21 AM
    • #4
    • 7th Aug 15, 11:21 AM
    I'd imagine, they use random number generators, that generate thousands of numbers a second, until it hits on one that rings.

    A lot of people, think an operator is dialing the numbers, but it's a machine, which is why sometimes there is a second pause before a human says hello. The machine also 99.9% of the time, will know when an answer machine has answered.

    Of course sometimes people also put their mobile numbers on forms on and off line and even if you tick do not use/pass the info on they do.
    • LadyDee
    • By LadyDee 7th Aug 15, 11:44 AM
    • 3,660 Posts
    • 3,900 Thanks
    LadyDee
    • #5
    • 7th Aug 15, 11:44 AM
    • #5
    • 7th Aug 15, 11:44 AM
    I'd imagine, they use random number generators, that generate thousands of numbers a second, until it hits on one that rings.

    A lot of people, think an operator is dialing the numbers, but it's a machine, which is why sometimes there is a second pause before a human says hello. The machine also 99.9% of the time, will know when an answer machine has answered.

    Of course sometimes people also put their mobile numbers on forms on and off line and even if you tick do not use/pass the info on they do.
    Originally posted by fozmcfc
    The random number thing must be the answer then - I was fully aware of this for landlines, but never thought about it being used for mobiles.
    • zaax
    • By zaax 9th Aug 15, 11:33 AM
    • 1,873 Posts
    • 741 Thanks
    zaax
    • #6
    • 9th Aug 15, 11:33 AM
    • #6
    • 9th Aug 15, 11:33 AM
    How do these companies get my mobile number? I never give my mobile number to anyone other than a few friends, relatives. Any company I deal with has my home number, and I don't answer any number I don't recognise. If it's important they'll leave a message, if they don't then it's not important and I don't want to speak to them anyway.
    Originally posted by LadyDee
    Your telco sold them the number
    Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
    • LadyDee
    • By LadyDee 9th Aug 15, 12:32 PM
    • 3,660 Posts
    • 3,900 Thanks
    LadyDee
    • #7
    • 9th Aug 15, 12:32 PM
    • #7
    • 9th Aug 15, 12:32 PM
    Your telco sold them the number
    Originally posted by zaax
    I've had pay&go with 02 for over 10 years now - if they've been selling on my number (which I've never changed) I'm sure I would have received thousands of these calls. It's only been happening recently and only perhaps a couple of times a week, so I'm pretty sure that's not the answer.

    It probably is random number generation as suggested by fozmcfc.
    • Jeronim00
    • By Jeronim00 10th Aug 15, 3:02 PM
    • 6 Posts
    • 3 Thanks
    Jeronim00
    • #8
    • 10th Aug 15, 3:02 PM
    • #8
    • 10th Aug 15, 3:02 PM
    It's stories like this that makes it feel all worthwhile to take the extra 5 minutes to report each spam call on the ICO's website.
    • Luckycat13
    • By Luckycat13 12th Aug 15, 4:50 PM
    • 5 Posts
    • 0 Thanks
    Luckycat13
    • #9
    • 12th Aug 15, 4:50 PM
    • #9
    • 12th Aug 15, 4:50 PM
    I was so pleased to read this as My Husband and I were bombarded with these calls about Hearing after my Husband had been for a hearing test. We thought it was the shop where he had the test or the Doctors that had leaked our details. Eventually, after checking with them both I reported it to the ICO as I do with most other nuisance calls I receive. Sadly, we still receive silent calls/Internat and made up telephone numbers but thanks to Caller ID on our phone can see who is calling and either answer or cancel them. I recommend everyone to report these calls. Another one that started recently was Policy Expert but a quick email to them telling them to stop or be reported to the ICO stopped them.
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