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  • FIRST POST
    • Former MSE Paloma
    • By Former MSE Paloma 13th Jul 15, 5:04 PM
    • 526Posts
    • 245Thanks
    Former MSE Paloma
    0 WOW
    MSE News: Car hire firms promise to treat customers fairer
    • #1
    • 13th Jul 15, 5:04 PM
    0 WOW
    MSE News: Car hire firms promise to treat customers fairer 13th Jul 15 at 5:04 PM
    Car hire firms Avis-Budget, Enterprise, Europcar, Hertz and Sixt have agreed to improve information given to customers...

    Read the full story:

    Car hire firms promise to treat customers fairer




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Page 1
    • richardw
    • By richardw 14th Jul 15, 8:49 AM
    • 19,058 Posts
    • 8,044 Thanks
    richardw
    • #2
    • 14th Jul 15, 8:49 AM
    • #2
    • 14th Jul 15, 8:49 AM
    We need an EU regulation for car hire, not this silliness.
    Posts are not advice and must not be relied upon.
    • geeooff
    • By geeooff 21st Oct 15, 10:33 AM
    • 23 Posts
    • 16 Thanks
    geeooff
    • #3
    • 21st Oct 15, 10:33 AM
    • #3
    • 21st Oct 15, 10:33 AM
    Car hire firms seem to be the only companies in the world who routinely send out invoices with unexplained charges on, while immediately taking that unexplained charge from your credit card.

    I'm trying to get some explanation from such a retrospective invoice now.

    Amazingly it seems this new solemn promise does not include any undertaking to stop the borderline illegal practice of taking money, without saying what the charge is for.
    • dudrpoole
    • By dudrpoole 3rd Nov 15, 8:41 PM
    • 1 Posts
    • 0 Thanks
    dudrpoole
    • #4
    • 3rd Nov 15, 8:41 PM
    • #4
    • 3rd Nov 15, 8:41 PM
    I totally agree with the above. I am still fighting for money that was taken/charged (feels like it was stolen) from my account for alleged damage to a hire car in Menorca Airport which I did not cause. Tighter international regulations/laws are needed to stop this from happening.
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