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  • FIRST POST
    • MSE Jenny
    • By MSE Jenny 1st Apr 14, 7:21 PM
    • 1,242Posts
    • 3,573Thanks
    MSE Jenny
    MSE guide discussion - MoneySavingExpert is not connected to Mighty Deals
    • #1
    • 1st Apr 14, 7:21 PM
    MSE guide discussion - MoneySavingExpert is not connected to Mighty Deals 1st Apr 14 at 7:21 PM


    Hi all,

    We've written a new guide on the fact that MoneySavingExpert is not connected to Mighty Deals or Money Expert.

    If you'd like to feed back, just click 'reply' to post,

    Thanks,

    MSE Jenny
Page 1
    • torbrex
    • By torbrex 1st Apr 14, 7:33 PM
    • 61,883 Posts
    • 124,626 Thanks
    torbrex
    • #2
    • 1st Apr 14, 7:33 PM
    • #2
    • 1st Apr 14, 7:33 PM
    If anyone is stupid enough to think that this site is connected to the other site then putting a link in your guide will only cement that connection for them.
    • djlester
    • By djlester 2nd Apr 14, 10:18 AM
    • 26 Posts
    • 13 Thanks
    djlester
    • #3
    • 2nd Apr 14, 10:18 AM
    • #3
    • 2nd Apr 14, 10:18 AM
    So you are NOT linked to "Daily Deals" or "Money Expert"? I wish you could have made that clearer...
    • footyguy
    • By footyguy 2nd Apr 14, 1:46 PM
    • 4,133 Posts
    • 1,676 Thanks
    footyguy
    • #4
    • 2nd Apr 14, 1:46 PM
    • #4
    • 2nd Apr 14, 1:46 PM
    Oh dear, has someone had a falling out?

    I wondered why Simply Switch (owned by MoneyExpert Limited) was no longer on the MSE list of energy comparison sites.

    But I found them on the usual cashback sites instead

    TopCashBack currently gives the better cashback deal using them, (more than the MSE Cheap Energy Club for either single or dual fuel switches) but they are on Quidco too.
  • asim2002
    • #5
    • 5th Apr 14, 8:01 PM
    • #5
    • 5th Apr 14, 8:01 PM
    I found the Mighty Deals sale on Shell Petrol Vouchers on the MoneySavingExpert website. i.e. on this website... they did not deliver my vouchers for more than 6 months and it was after some 25 emails that I had a response and my money back. I would not have known about or been involved with the Mighty Deals company if it was not for Martin Lewis's website.

    So when you say you have nothing to do with him how is it that you advertised their deals on your site ?
    • VfM4meplse
    • By VfM4meplse 6th Apr 14, 2:44 PM
    • 30,912 Posts
    • 64,622 Thanks
    VfM4meplse
    • #6
    • 6th Apr 14, 2:44 PM
    • #6
    • 6th Apr 14, 2:44 PM
    I found the Mighty Deals sale on Shell Petrol Vouchers on the MoneySavingExpert website. i.e. on this website... they did not deliver my vouchers for more than 6 months and it was after some 25 emails that I had a response and my money back. I would not have known about or been involved with the Mighty Deals company if it was not for Martin Lewis's website.

    So when you say you have nothing to do with him how is it that you advertised their deals on your site ?
    Originally posted by asim2002
    If anything, MSE Martin should have done his damnedest to avoid any association with Mighty Deals. Or any company that holds onto your money without actually delivering any goods. Attempting a disassociation now is is too little, too late.
    Value-for-money-for-me-puhleeze!

    "No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio

    Hope is not a strategy ...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!
    • torbrex
    • By torbrex 6th Apr 14, 3:58 PM
    • 61,883 Posts
    • 124,626 Thanks
    torbrex
    • #7
    • 6th Apr 14, 3:58 PM
    • #7
    • 6th Apr 14, 3:58 PM
    I found the Mighty Deals sale on Shell Petrol Vouchers on the MoneySavingExpert website. i.e. on this website... they did not deliver my vouchers for more than 6 months and it was after some 25 emails that I had a response and my money back. I would not have known about or been involved with the Mighty Deals company if it was not for Martin Lewis's website.

    So when you say you have nothing to do with him how is it that you advertised their deals on your site ?
    Originally posted by asim2002
    I would never know about any deals in Tesco if it were not for this site but that doesn't mean that this site has anything to do with Tesco.
    I take each deal that I see on its own merits and thought that everyone did the same thing.
    • tomtontom
    • By tomtontom 6th Apr 14, 6:20 PM
    • 7,184 Posts
    • 16,347 Thanks
    tomtontom
    • #8
    • 6th Apr 14, 6:20 PM
    • #8
    • 6th Apr 14, 6:20 PM
    I would never know about any deals in Tesco if it were not for this site but that doesn't mean that this site has anything to do with Tesco.
    I take each deal that I see on its own merits and thought that everyone did the same thing.
    Originally posted by torbrex
    But what about when MSE gains revenue from these apparent non associations, as they did in this case? I would agree with V4M, they need to be more careful who they are happy to have as 'affiliates'.
    • torbrex
    • By torbrex 6th Apr 14, 8:33 PM
    • 61,883 Posts
    • 124,626 Thanks
    torbrex
    • #9
    • 6th Apr 14, 8:33 PM
    • #9
    • 6th Apr 14, 8:33 PM
    But what about when MSE gains revenue from these apparent non associations, as they did in this case? I would agree with V4M, they need to be more careful who they are happy to have as 'affiliates'.
    Originally posted by tomtontom
    They have a right to make money, how else would they be able to pay for the forum?

    I go by my original statement on this thread, if people are that stupid then its their own fault.
  • MightyDeals representative
    I found the Mighty Deals sale on Shell Petrol Vouchers on the MoneySavingExpert website. i.e. on this website... they did not deliver my vouchers for more than 6 months and it was after some 25 emails that I had a response and my money back. I would not have known about or been involved with the Mighty Deals company if it was not for Martin Lewis's website.

    So when you say you have nothing to do with him how is it that you advertised their deals on your site ?
    Originally posted by asim2002
    Hi Asim2002,

    When we ran the Shell deal we had all the Drivers Club Cards. We sent these out ourselves. Once a customer registered with Shell, they then sent the £20 Fuel Voucher to all their Drivers Club Members themselves. This did go out later than we expected for some customers.

    If any customer has a query about a purchase, or anything else with Mighty Deals please contact customerfeedback@mightydeals.co.uk, or go onto the website and create a ticket. We will respond within 48hrs.

    Kind Regards,

    Neil Campbell
    Director
    MightyDeals
    “Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • saeera2011
    Mightydeals
    TWICE I have ordered products from this site which have not arrived! Customer Services extremely unhelpful.


    Would NOT recommend this website to anyone!


    MSE - please warn people about this website as the merchants are not reliable - take your money but don't deliver!!
    • MothballsWallet
    • By MothballsWallet 20th Aug 14, 3:41 PM
    • 13,612 Posts
    • 18,912 Thanks
    MothballsWallet
    I know his post's a few months old, but:

    Hi Asim2002,

    When we ran the Shell deal we had all the Drivers Club Cards. We sent these out ourselves. Once a customer registered with Shell, they then sent the £20 Fuel Voucher to all their Drivers Club Members themselves. This did go out later than we expected for some customers.

    If any customer has a query about a purchase, or anything else with Mighty Deals please contact customerfeedback@mightydeals.co.uk, or go onto the website and create a ticket. We will respond within 48hrs.

    Kind Regards,

    Neil Campbell
    Director
    MightyDeals
    Originally posted by MightyDeals representative
    Neil, I've noticed from other threads about your company that your online staff don't sign off a name at the bottom of their posts, and there seem to be several different email addresses given out: perhaps you should be standardising what you use?
    Always ask yourself one question: What would Gibbs do?

    I live in the UK City of Culture 2021
  • MightyDeals representative
    Hi MothBallsWallet,

    I will ensure all CS Reps sign off using their name at the bottom of their tickets.

    Thank you

    Neil Campbell
    Mighty Deals
    “Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • MothballsWallet
    • By MothballsWallet 27th Aug 14, 4:58 PM
    • 13,612 Posts
    • 18,912 Thanks
    MothballsWallet
    Hi MothBallsWallet,

    I will ensure all CS Reps sign off using their name at the bottom of their tickets.

    Thank you

    Neil Campbell
    Mighty Deals
    Originally posted by MightyDeals representative
    Hi Neil,

    Thank you - it just looks better to do that (and that you're not copying HM Government or my local council).
    Always ask yourself one question: What would Gibbs do?

    I live in the UK City of Culture 2021
  • karlosuk
    Mighty Deals are a complete rip off AVOID at ALL COSTS
    I just like to say that my one experience with mighty deals was a complete rip off and when I complained I was promised a full refund which I never received.
    Pleasse don't make the same mistake as me they are a bunck of lying con artists.
  • MightyDeals representative
    Hi Karlosuk

    I am really sorry to hear that you have had a negative experience with us. Please could you email me directly at customerfeedback@mightydeals.co.uk so I can look into this?

    Many thanks!

    MD
    “Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • Aquamania
    • By Aquamania 31st Oct 14, 1:27 PM
    • 2,038 Posts
    • 829 Thanks
    Aquamania
    Hi MothBallsWallet,

    I will ensure all CS Reps sign off using their name at the bottom of their tickets.

    Thank you

    Neil Campbell
    Mighty Deals
    Originally posted by MightyDeals representative
    Hi Karlosuk

    I am really sorry to hear that you have had a negative experience with us. Please could you email me directly at customerfeedback@mightydeals.co.uk so I can look into this?

    Many thanks!

    MD
    Originally posted by MightyDeals representative
    Well that promise didn't last long...
  • MightyDeals representative
    Hi Aquamania,

    All tickets do get responded with a name at the bottom. The above isn't a ticket, we are responding to a customer on this forum.

    Thanks
    “Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • vuvuzela
    • By vuvuzela 14th Nov 14, 3:48 PM
    • 3,241 Posts
    • 3,754 Thanks
    vuvuzela
    MightyDeals please contact me regarding your site you are taking orders andthen providing no way of customers making contact if your website does not showthe transaction in the customer account area. I have paid £174.00 for a MadisonLeather Bonded recliner chair on Tuesday 11th at 11:20 and I havereceived no voucher or email - if I try and raise it a support ticket under the"I have not received my Voucher / I have not received my Voucher" topic your website then says "Sorry wedon't have any deals at the moment" – BUT are n’t you a deal site ?????
    HAVE YOU GONE BUST ?
    The transaction was paid by credit card - I have had to search this websiteto find your customerfeedback@mightydeals.co.ukemail address as you don’t even put that on your website - MAYBEBECAUSE THIS HAPPENS ALL THE TIME AND YOU DONT WANT PEOPLE TO CONTACT YOU -Please reply to the email asap I will post on as many forum as possible if youdo not reply to my email within 2 days warning people about you - I will alsoraise a FRAUD case against you via my credit Card.
    PLEASE REPLY ASAP
    Originally posted by BewareofMightydeals
    'Site Feedback' is not for ranting like this. As I put in your other thread :

    Why do you think posting on this website might encourage MD to contact you ? Send them a letter - their registered address is athe bottom of their contact us webpage.
    As for the rest of your ridiculous ranting "FRAUD", "HAVE YOU GONE BUST", really ? Really ?
    And the frankly stupid "I will post on as many forum as possible" - that will not endear you to anyone.
  • lofty550
    Do not use mighty deals
    DO NOT USE MIGHTY DEALS - They promise refunds but don't deliver, then they ignore your emails and close your claim ticket.
    Hopefully someone from mighty deals can sort out my refund ID#1018296 as they seem to be reading this site rather than personal correspondence?
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