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    • wendyrobson
    • By wendyrobson 14th Feb 14, 2:17 PM
    • 113 Posts
    • 48 Thanks
    • #2
    • 14th Feb 14, 2:17 PM
    First utility price rise
    • #2
    • 14th Feb 14, 2:17 PM
    Have received e mail about price rise with offer of fixed Tariff.
    However the fixed tariff seems to have reduced the daily standing charge for both gas and electric but hiked up the unit rate making it impossible ( for me anyway) to calculate how this will affect me.
    An.y thought please
    • scaredofdebt
    • By scaredofdebt 14th Feb 14, 4:00 PM
    • 1,289 Posts
    • 633 Thanks
    • #3
    • 14th Feb 14, 4:00 PM
    • #3
    • 14th Feb 14, 4:00 PM
    What's the old and new figures for the unit rate and daily standing charge and what's your consumption?
    Make 2018 in 2018 Challenge - Total to date 2,108
    • Houbara
    • By Houbara 14th Feb 14, 6:47 PM
    • 4,419 Posts
    • 2,967 Thanks
    • #4
    • 14th Feb 14, 6:47 PM
    • #4
    • 14th Feb 14, 6:47 PM
    Their rates for the April 2015 fix in my area of S.Yorks is Gas- 3.81/kwhr, 10.8 p daily charge , Electric is 12.21 p /kwhr with the same low standing charge of 10.80.
    I m tempted myself with those rates despite their terrible customer services. somebody hold me back from switching from Npower !
    Last edited by Houbara; 14-02-2014 at 7:42 PM.
    • Johnkg
    • By Johnkg 15th Feb 14, 9:10 AM
    • 47 Posts
    • 17 Thanks
    • #5
    • 15th Feb 14, 9:10 AM
    • #5
    • 15th Feb 14, 9:10 AM
    Don't switch!

    Trustpilot Reviews + plenty of negative comments on here.

    I signed up with them in October 2013 and I am still not able to enter meter readings or see a bill. I wish I'd looked before I switched.

    Futility is a polite name for them.
  • hadenoughconsumer
    • #6
    • 16th Feb 14, 12:38 PM
    Do not trust First Utility!
    • #6
    • 16th Feb 14, 12:38 PM
    First Utility took my duel fuel account from my current provider (EON) without my permission. It was called an ' erroneous transfer' Do not trust this company!
    • RichardD1970
    • By RichardD1970 16th Feb 14, 1:07 PM
    • 3,213 Posts
    • 4,831 Thanks
    • #7
    • 16th Feb 14, 1:07 PM
    • #7
    • 16th Feb 14, 1:07 PM
    Switched to them early last year and have had no problems.

    To be honest, their price "hikes" are lower than the big 6 and are being introduced as we enter spring, when energy usage is likely to be going down. Unlike the others who raised just before winter when usage is going up.

    Obviously no one likes paying more but I think the first post in this thread is a bit unnecessarily sensationalist.
    • Pincher
    • By Pincher 17th Feb 14, 11:00 AM
    • 6,516 Posts
    • 2,491 Thanks
    • #8
    • 17th Feb 14, 11:00 AM
    • #8
    • 17th Feb 14, 11:00 AM
    That's funny, Sunday Times yesterday (16th Feb 2014) Money Section page 1 was saying:

    "Smaller energy suppliers have announced cuts to prices"

    "First Utility has launched a best-buy deal that locks in energy prices until April 2015, costing customers an average 1,028 a year - 9 cheaper than its previous fix, which was also a best buy. Ovo followed suit with a 12 month fix at 1,015 a year."

    If I had let the last fix finish on 31st December 2013, I would be free to switch to Ovo now. had to pay about 40 more for October to December 2013 due to the new fix as well. Bummer.
    • craig_f
    • By craig_f 17th Feb 14, 2:22 PM
    • 5 Posts
    • 1 Thanks
    • #9
    • 17th Feb 14, 2:22 PM
    Fixed or not Fixed?
    • #9
    • 17th Feb 14, 2:22 PM
    I have to laugh at the article:
    First Utility to hike energy prices by 3.5% in April

    'Who's affected?

    130,000 customers on the firm's only variable variable tariff iSave Everyday will be hit by the price increase. The average customer will see bills rise by 3.26 per month.

    But the 190,000 people on one of First Utility's three fixed tariffs will be unaffected by the price rise.'

    I was on their v4 March 2014 fix, but was requested by one of their nagging emails to sign up to their next fix.

    Now I find my fix has been cut short by 2 months and I'm already on the new rate - it will cost me about 4 a month more....

    Why couldn't they transfer me when my current fix ends? - they won't answer that one.
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