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  • FIRST POST
    • Former MSE Helen
    • By Former MSE Helen 15th Oct 13, 3:39 PM
    • 2,324Posts
    • 971Thanks
    Former MSE Helen
    0 WOW
    MSE News: Tesco Clubcard customer? Check now for unspent vouchers
    • #1
    • 15th Oct 13, 3:39 PM
    0 WOW
    MSE News: Tesco Clubcard customer? Check now for unspent vouchers 15th Oct 13 at 3:39 PM
    "Up to £16 million worth of Tesco Clubcard vouchers are all due to expire on 30 November - so check your account now..."

    Read the full story:

    Tesco Clubcard customer? Check now for unspent vouchers




    Click reply below to discuss. If you havenít already, join the forum to reply. If you arenít sure how it all works, read our New to Forum? Intro Guide.

Page 1
    • 3010
    • By 3010 16th Oct 13, 6:11 AM
    • 5,212 Posts
    • 66,820 Thanks
    3010
    • #2
    • 16th Oct 13, 6:11 AM
    • #2
    • 16th Oct 13, 6:11 AM
    Not too much of a problem for me. I have just logged in and someone has spent mine in Oxford. Going to call T at 8 and see what they say. £60 worth that did not expire until November 2014.
    • janiebaby29
    • By janiebaby29 16th Oct 13, 7:19 AM
    • 1,722 Posts
    • 3,075 Thanks
    janiebaby29
    • #3
    • 16th Oct 13, 7:19 AM
    • #3
    • 16th Oct 13, 7:19 AM
    Did you lose your card ?
    The original janiebaby
    • 3010
    • By 3010 16th Oct 13, 7:45 AM
    • 5,212 Posts
    • 66,820 Thanks
    3010
    • #4
    • 16th Oct 13, 7:45 AM
    • #4
    • 16th Oct 13, 7:45 AM
    Did you lose your card ?
    Originally posted by janiebaby29
    It was not a lost card it was someone who hacked my account Tesco think and them they printed my vouchers off. They have recredited them back. So should hopefully come out in November.

    **** Please do check your accounts people. You could be missing hundreds of vouchers. This has been going on a while now. Tesco are fully aware and are working with the police to trace those behind this. ****
  • cheever
    • #5
    • 16th Oct 13, 12:41 PM
    • #5
    • 16th Oct 13, 12:41 PM
    The same thing happened to me. I emailed Tesco and told them (I had not lost my card,) Someone had used printed off my vouchers and used them instore. I presume they had hacked Tesco's site as it was nothing to do with anything from my end. Tesco replaced them for me. I had lost a similar amount. It has happended to others apparantly. When I go into my account it came up with a strange name, presumably the person who had spent my vouchers.
    • no1catman
    • By no1catman 16th Oct 13, 10:16 PM
    • 2,822 Posts
    • 2,109 Thanks
    no1catman
    • #6
    • 16th Oct 13, 10:16 PM
    • #6
    • 16th Oct 13, 10:16 PM
    Cheevor:

    Have you amended the details to yourself, and changed your password? Also, your email address password if it's something like 'hotmail' or 'yahoo'.
    I used to work for Tesco - now retired - speciality Clubcard
  • littleoldlady
    • #7
    • 2nd Nov 13, 9:47 AM
    • #7
    • 2nd Nov 13, 9:47 AM
    Dozens of people have tweeted me or sent messages on Facebook since I had my vouchers stolen. All have been told by Tesco that it was their own fault and not Tesco's. The password I used for Tesco was unique so it was not my fault. Tesco are still not warning customers that this could happen. If yours go missing now you won't get a replacement until February (next mailing). I no longer shop with Tesco after over 40 years because I don't feel their systems are keeping my information safe and I'm not happy that they don't warn their customers of potential fraud risks. They may have informed the police but WHY did they not inform customers months ago?
    • staymcg
    • By staymcg 2nd Nov 13, 10:41 AM
    • 1 Posts
    • 0 Thanks
    staymcg
    • #8
    • 2nd Nov 13, 10:41 AM
    Esso now give Tesco Clubcard points
    • #8
    • 2nd Nov 13, 10:41 AM
    As above
    • hjd
    • By hjd 2nd Nov 13, 10:58 AM
    • 1,140 Posts
    • 8,313 Thanks
    hjd
    • #9
    • 2nd Nov 13, 10:58 AM
    • #9
    • 2nd Nov 13, 10:58 AM
    Not too much of a problem for me. I have just logged in and someone has spent mine in Oxford. Going to call T at 8 and see what they say. £60 worth that did not expire until November 2014.
    Originally posted by 3010
    See this thread http://forums.moneysavingexpert.com/showthread.php?p=63644753&utm_source=MSE_FS&utm_me dium=Email&utm_term=29-Oct-13
  • thecoach
    thecoach
    Hi just to say just had my Tesco account hacked and all my vouchers have gone!!!! They changed my email and password and had my vouchers sent to there email address online I have now changed everything. informed police and Tesco have credited back my vouchers happy days NOT!!!!"
    • POPPYOSCAR
    • By POPPYOSCAR 6th Nov 13, 3:56 PM
    • 12,269 Posts
    • 26,997 Thanks
    POPPYOSCAR
    When I received my latest lot of vouchers Tesco had 'reprinted' some high value unused ones as well.

    I really cannot see the point of this. They were not due to expire until next year. It was not all of them just the most valuable ones.

    Good job they were not stolen in the post.
    • no1catman
    • By no1catman 7th Nov 13, 9:02 AM
    • 2,822 Posts
    • 2,109 Thanks
    no1catman
    When I received my latest lot of vouchers Tesco had 'reprinted' some high value unused ones as well.
    I really cannot see the point of this. They were not due to expire until next year. It was not all of them just the most valuable ones.
    Good job they were not stolen in the post.
    Originally posted by POPPYOSCAR
    There are just reminders - just in case you had lost the originals.
    They have the same, expiry date & code as the original ones. So, you can only use one - the original or the reprint; you'd be surprised at how many people try to use both!!
    I used to work for Tesco - now retired - speciality Clubcard
    • POPPYOSCAR
    • By POPPYOSCAR 7th Nov 13, 9:07 AM
    • 12,269 Posts
    • 26,997 Thanks
    POPPYOSCAR
    There are just reminders - just in case you had lost the originals.
    They have the same, expiry date & code as the original ones. So, you can only use one - the original or the reprint; you'd be surprised at how many people try to use both!!
    Originally posted by no1catman
    I think it is a stupid thing to do.

    I am not surprised people try to use both.
    • *manda*
    • By *manda* 8th Nov 13, 11:12 AM
    • 1,288 Posts
    • 693 Thanks
    *manda*
    I keep all mine together, so when I got the reprinted ones through it just confused me to be honest, think I'll just shred them so they don't confuse me or get pinched!
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