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    • stclair
    • By stclair 29th Aug 13, 9:13 PM
    • 6,530 Posts
    • 3,468 Thanks
    stclair
    • #2
    • 29th Aug 13, 9:13 PM
    • #2
    • 29th Aug 13, 9:13 PM
    I wonder whether their will be a u turn abit further down the line like Santander.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
    • ses6jwg
    • By ses6jwg 29th Aug 13, 10:31 PM
    • 5,203 Posts
    • 5,820 Thanks
    ses6jwg
    • #3
    • 29th Aug 13, 10:31 PM
    • #3
    • 29th Aug 13, 10:31 PM
    The main reason Santander U turned is because they used to pitch it as "free banking forever". - it was plastered all over the promotional literature.



    Were HSBC doing the same thing?
    • marmitemayhem
    • By marmitemayhem 30th Aug 13, 8:43 AM
    • 33 Posts
    • 32 Thanks
    marmitemayhem
    • #4
    • 30th Aug 13, 8:43 AM
    • #4
    • 30th Aug 13, 8:43 AM
    bl**dy annoying as I was with Santander and moved to HSBC when Santander threatened to stop free business banking (and logged an FSA case against them) - but my move was done before they u-turned so I stayed with HSBC.

    So now I can't move back either

    Still - got £100 cash from Santander as an apology.

    As a small business, we only get 2-3 invoices a month and we transfer directly into personal savings. We need business bank account to it is "legit" and has a "Business name" on the account.

    So paying an lot for sod all
    • Orford
    • By Orford 30th Aug 13, 3:10 PM
    • 2,157 Posts
    • 1,627 Thanks
    Orford
    • #5
    • 30th Aug 13, 3:10 PM
    • #5
    • 30th Aug 13, 3:10 PM
    "This will provide customers with clearer, more transparent pricing, making it easier for them to manage their costs."

    Typical weasel quote. How exactly is it easier to manage costs by charging for something that was previously free.
    • PaulW922
    • By PaulW922 30th Aug 13, 5:29 PM
    • 819 Posts
    • 314 Thanks
    PaulW922
    • #6
    • 30th Aug 13, 5:29 PM
    • #6
    • 30th Aug 13, 5:29 PM
    Whilst appreciating that for many it is an extra cost they don't want, £5-50 a month for business banking is still a pretty good deal. We have come to expect free banking in the UK - in reality most of us whether personal or business customers, don't really get that and never have done. We just pay in different ways.
    • kanimisso99
    • By kanimisso99 30th Aug 13, 11:07 PM
    • 38 Posts
    • 30 Thanks
    kanimisso99
    • #7
    • 30th Aug 13, 11:07 PM
    • #7
    • 30th Aug 13, 11:07 PM
    bl**dy annoying as I was with Santander and moved to HSBC when Santander threatened to stop free business banking (and logged an FSA case against them) - but my move was done before they u-turned so I stayed with HSBC.

    So now I can't move back either
    Originally posted by marmitemayhem
    Exactly the same for me. I moved from Santander to HSBC in August last year, and now moved to Metrobank. Their Switcher Account is free for the first year, and continue to be so from 2nd year on if your balance is £2000 or more. They are a newcomer and need to gain customer base, so I think thier free banking lasts longer than others
    • Grade_A_Reject
    • By Grade_A_Reject 31st Aug 13, 9:16 AM
    • 764 Posts
    • 555 Thanks
    Grade_A_Reject
    • #8
    • 31st Aug 13, 9:16 AM
    • #8
    • 31st Aug 13, 9:16 AM
    Metrobank looks good but the account has to be opened in branch and they only have branches in the London area.
    "A nation of plenty so concerned with gain" - Isley Brothers - Harvest for the World
    • squowse
    • By squowse 2nd Sep 13, 1:25 AM
    • 87 Posts
    • 26 Thanks
    squowse
    • #9
    • 2nd Sep 13, 1:25 AM
    • #9
    • 2nd Sep 13, 1:25 AM
    we have another thread discussing any free alternatives here
    • Billyoo
    • By Billyoo 4th Sep 13, 8:50 AM
    • 5 Posts
    • 1 Thanks
    Billyoo
    Ripoff
    They attract you with free banking AS LONG AS you only transact online - Fine, that's the deal. They still have my money and don't pay any interest.
    Then once you are locked in they hit you with £5.50 per month for doing SFA.
    Their letter just said:
    '... if you don't accept these changes we will just close your account....'
    ie. Tough!!
    Have 'complained' and just closed my account in protest.
    Reply to my complaint was:
    '...Having reviewed your letter, I have closed your Business AC with immediate effect. I hope I have answered your complaint. ...' ????
    Usual complete avoidance in answering my actual issue(s)!!
    They are just trying to make (even) more money to pay their fat cat bonuses, with no regard to actual customers.
    I will actively NOT recommend them!!!
  • Wywth
    They attract you with free banking AS LONG AS you only transact online - Fine, that's the deal. They still have my money and don't pay any interest.
    Then once you are locked in they hit you with £5.50 per month for doing SFA.
    Their letter just said:
    '... if you don't accept these changes we will just close your account....'
    ie. Tough!!
    Have 'complained' and just closed my account in protest.
    Reply to my complaint was:
    '...Having reviewed your letter, I have closed your Business AC with immediate effect. I hope I have answered your complaint. ...' ????
    Usual complete avoidance in answering my actual issue(s)!!
    They are just trying to make (even) more money to pay their fat cat bonuses, with no regard to actual customers.
    I will actively NOT recommend them!!!
    Originally posted by Billyoo
    How are you locked in?
    Ditch & switch

    In fact they took your complaint as wishing to ditch anyway ... so they've already got you on your way
    • 2bak860
    • By 2bak860 2nd Oct 13, 11:01 AM
    • 86 Posts
    • 38 Thanks
    2bak860
    How do I know?
    How do I know if I'm paying for this service? I have an HSBC Business bank account - don't think I've been notified of the switch?
  • Atidi
    How do I know if I'm paying for this service? I have an HSBC Business bank account - don't think I've been notified of the switch?
    Originally posted by 2bak860
    This details the new charges:
    https://www.business.hsbc.co.uk/1/PA_esf-ca-app-content/content/pdfs/en/bus_bnkg_price_list.pdf
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