Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • MSE Guy
    • By MSE Guy 14th May 12, 5:21 PM
    • 1,628Posts
    • 1,255Thanks
    MSE Guy
    0 WOW
    MSE News: Ryanair flyers face 60 fees thanks to web shutdown
    • #1
    • 14th May 12, 5:21 PM
    0 WOW
    MSE News: Ryanair flyers face 60 fees thanks to web shutdown 14th May 12 at 5:21 PM
    This is the discussion thread for the following MSE News Story:

    "Ryanair passengers flying on Friday night or Satruday will be walloped with a 60 charge if they fail to check-in early ..."

Page 1
    • maybird
    • By maybird 14th May 12, 5:28 PM
    • 27 Posts
    • 68 Thanks
    maybird
    • #2
    • 14th May 12, 5:28 PM
    • #2
    • 14th May 12, 5:28 PM
    Ryanair long ago joined the list of companies I won't have anything to do with because their attitude stinks. Vote with your wallets - it's the only language they understand.
    Waddle you do eh?
    • NFH
    • By NFH 14th May 12, 5:41 PM
    • 4,329 Posts
    • 1,415 Thanks
    NFH
    • #3
    • 14th May 12, 5:41 PM
    • #3
    • 14th May 12, 5:41 PM
    Passengers should pay the charge under protest and then claim back the charge from Ryanair under the Unfair Terms in Consumer Contracts Regulations 1999.
    • flashg67
    • By flashg67 14th May 12, 5:59 PM
    • 2,771 Posts
    • 1,809 Thanks
    flashg67
    • #4
    • 14th May 12, 5:59 PM
    • #4
    • 14th May 12, 5:59 PM
    Ryanair long ago joined the list of companies I won't have anything to do with because their attitude stinks. Vote with your wallets - it's the only language they understand.
    Originally posted by maybird
    Totally agree - there are those who claim they've brought cheap travel to all - this may be so but their sheer arrogance is astounding - as for their head honcho - well, as the saying goes, one wouldn't wee on him if he was on fire.....

    You pays your money and takes your choice - me, I'd rather pay a bit more and deal with a company that at least gives a No2 about it's customers.
    Last edited by flashg67; 14-05-2012 at 6:02 PM.
    • NFH
    • By NFH 14th May 12, 6:20 PM
    • 4,329 Posts
    • 1,415 Thanks
    NFH
    • #5
    • 14th May 12, 6:20 PM
    • #5
    • 14th May 12, 6:20 PM
    You pays your money and takes your choice - me, I'd rather pay a bit more and deal with a company that at least gives a No2 about it's customers.
    Originally posted by flashg67
    I agree, and I prefer to pay more and fly business class on British Airways whenever possible. However, I'm looking at flying somewhere soon that is served only by Ryanair. I've looked at every other route possible but nothing else is feasible. So your rationale doesn't always apply.
  • Bob the Saver
    • #6
    • 14th May 12, 6:28 PM
    • #6
    • 14th May 12, 6:28 PM
    Why be bl**dy minded, just check-in before, problem solved.

    Wake up MSE this is not new news, I posted it last week, I guess the Daily Wail will pick it up now as a shock horror story.

    http://forums.moneysavingexpert.com/showthread.php?t=3952823

    Gis a job Martin , (I promise not to be rude to people any more)
    Last edited by Bob the Saver; 14-05-2012 at 6:42 PM.
    • MarkBargain
    • By MarkBargain 14th May 12, 6:47 PM
    • 1,619 Posts
    • 709 Thanks
    MarkBargain
    • #7
    • 14th May 12, 6:47 PM
    • #7
    • 14th May 12, 6:47 PM
    Each time we think Ryanair can't stoop any lower, then manage it. With the website being down over the weekend, any sensible business would waive the charges at the airport for the small number of passengers who get caught out. I expect there will be some infuriated people at the airports.
    • NFH
    • By NFH 14th May 12, 7:05 PM
    • 4,329 Posts
    • 1,415 Thanks
    NFH
    • #8
    • 14th May 12, 7:05 PM
    • #8
    • 14th May 12, 7:05 PM
    As well as claiming back the cost of airport checkin from Ryanair, passengers could also claim back the 6 "Online Check-In" fee that is itemised and included in most Ryanair fares. If Ryanair sells an online check-in service for flights on a specific date and then fails to deliver that service on or just before that specific date, then it is in breach of contract.
    • Consumerist
    • By Consumerist 14th May 12, 7:18 PM
    • 5,203 Posts
    • 2,603 Thanks
    Consumerist
    • #9
    • 14th May 12, 7:18 PM
    • #9
    • 14th May 12, 7:18 PM
    Why be bl**dy minded, just check-in before, problem solved. Gis a job Martin , (I promise not to be rude to people any more)
    Originally posted by Bob the Saver
    This guy doesn't appear to be able to read, Martin. Right up your street.
    Warning: In the kingdom of the blind, the one-eyed man is king.
    • redux
    • By redux 14th May 12, 7:31 PM
    • 19,141 Posts
    • 26,079 Thanks
    redux
    I wonder if they can figure out a way to fine people who don't turn up for their flight.

    Like people who booked two trips home on adjacent days when they were really cheap, and then used the other one
    • budgetflyer
    • By budgetflyer 14th May 12, 7:35 PM
    • 5,795 Posts
    • 3,725 Thanks
    budgetflyer
    They have contacted all passengers affected.
    Only a very tiny percentage will miss the email,not see the press release or read about it or hear about it from somewhere and then only a further tiny percentage of those, will leave it to the last minute to check in + print their boarding cards.
    As usual a big drama from the Ryanair haters.
    • tomwakefield
    • By tomwakefield 14th May 12, 7:49 PM
    • 7,210 Posts
    • 9,572 Thanks
    tomwakefield
    If they aren't offering usual service, why on earth do they think they should be enforcing usual charges?
    Competition wins: Where's Wally Goody Bag, Club badge branded football, Nivea for Men Goody Bag
  • Bob the Saver
    I wonder if they can figure out a way to fine people who don't turn up for their flight.

    Like people who booked two trips home on adjacent days when they were really cheap, and then used the other one
    Originally posted by redux
    Sounds like a good idea to me, I used to do that. I paid the full fare quoted for all flights booked, if other people couldn't be ars*d to to stay up to 01.00 (or midnight in the UK) to get the cheapest flights that's their loss.

    In the same way that the Air Asia fans got the real give-away prices for next January if they were booking at 5pm (UK time yesterday). If you can't be ars*d
    there is no reason to complain, it's your loss.
    Last edited by Bob the Saver; 14-05-2012 at 7:59 PM.
    • pmduk
    • By pmduk 14th May 12, 7:58 PM
    • 10,131 Posts
    • 7,753 Thanks
    pmduk
    They have contacted all passengers affected.[...]
    As usual a big drama from the Ryanair haters.
    Originally posted by budgetflyer
    They may say they've contacted them, but who knows. Ryanair give we haters so much ammunition.
    Last edited by pmduk; 14-05-2012 at 8:01 PM.
    • Gamegal
    • By Gamegal 14th May 12, 9:02 PM
    • 102 Posts
    • 61 Thanks
    Gamegal
    FROM THE RYANAIR EMAIL: 1. Online Check-in - Not available from 16:00 hrs on Fri. 18 May until 12:00 hrs. Sun. 20 May. Passengers travelling between these dates and times who are unable to check-in online can check-in at the airport and will not be charged the airport check-in fee.
  • Bob the Saver
    FROM THE RYANAIR EMAIL: 1. Online Check-in - Not available from 16:00 hrs on Fri. 18 May until 12:00 hrs. Sun. 20 May. Passengers travelling between these dates and times who are unable to check-in online can check-in at the airport and will not be charged the airport check-in fee.
    Originally posted by Gamegal
    The bast*rds, how dare they NOT CHARGE people.

    Will that shut up the Ryanair haters? (will anything)
    Last edited by Bob the Saver; 14-05-2012 at 9:27 PM.
    • Obukit
    • By Obukit 14th May 12, 10:01 PM
    • 659 Posts
    • 1,149 Thanks
    Obukit
    Just in case anyone hasn't learnt from the last hundred times this has happened, this is how Ryanair works: -

    1. Make up a ridiculous story about how they are going to charge customers for using the plane toilet/being too fat/not using an offline website.

    2. Get free news stories that would cost hundreds of thousands if they were paying for the advertising space.

    3. Watch as thousands of people post online "I know their flights are only x but I STILL WON'T FLY WITH THEM RAGE LOL!".

    4. Actually do their own thing and have a laugh about how they can fool people with this again and again. And again.
    • callum9999
    • By callum9999 14th May 12, 10:16 PM
    • 3,950 Posts
    • 2,408 Thanks
    callum9999
    Ryanair long ago joined the list of companies I won't have anything to do with because their attitude stinks. Vote with your wallets - it's the only language they understand.
    Originally posted by maybird
    I do vote with my wallet - hence why I fly Ryanair. Brussels to Corfu 16.75. Cheapest alternative is 80 on a different budget airline (they are all pretty much the same), or 126 non-direct on the cheapest "proper" airline.

    EVERYONE knows that with Ryanair you get ZERO service. In fact, they usually emphasise in their press releases that you should expect NOTHING to be included that doesn't strictly have to be - they even have "no frills" underlined as part of their logo.

    If you need to have your hand held through the short process than fly with someone else. For everyone else both capable and willing of reading about 5 mins max worth of conditions, and can survive 3hrs without being pampered, fly Ryanair.
    • Pincher
    • By Pincher 15th May 12, 12:26 AM
    • 6,516 Posts
    • 2,491 Thanks
    Pincher
    I think you have to look at the journey with a wider lens.

    A typical return flight costs me around 60 on Ryanair.

    The Airbus to Stansted is around 20 return, but I need a minicab to get me to the nearest bus stop, which can easily be another 20 two way.

    At the other end, it could easily cost another 40 to and from the hotel.

    This is why I moan about being ripped off by the local transportation, and consider Ryanair really good value for money.
    • budgetflyer
    • By budgetflyer 15th May 12, 6:22 AM
    • 5,795 Posts
    • 3,725 Thanks
    budgetflyer
    FROM THE RYANAIR EMAIL: 1. Online Check-in - Not available from 16:00 hrs on Fri. 18 May until 12:00 hrs. Sun. 20 May. Passengers travelling between these dates and times who are unable to check-in online can check-in at the airport and will not be charged the airport check-in fee.
    Originally posted by Gamegal
    So the Ryanair haters will be disappointed again.
    btw
    Some of the MSE team could get a job writing for the Sun or the Sport. All drama + no substance

    Any rubbish for a headline
    Ryanair passengers flying on Friday evening or over the weekend could be walloped with a 60 per person charge, or 240 for a family of hour, if they fail to check in even earlier than normal.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

2,033Posts Today

5,230Users online

Martin's Twitter
  • Mini MSE is on half term next week, so I'm excited to be taking the week off to be daddy. As normal I'm signing of? https://t.co/G3366shWh1

  • I once blurted out on @gmb "Theresa May hasn't been given a poisoned chalice - she's been given a poisoned chalice? https://t.co/onfRbY3XVg

  • It'd be fascinating to know how history will judge Theresa May's premiership. Currently, it is hard to see it as a? https://t.co/eH77G0O9LA

  • Follow Martin