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Page 180
    • sharon41
    • By sharon41 5th Apr 12, 2:07 PM
    • 2 Posts
    • 0 Thanks
    ******forgot to add that i NEVER got my intreast back from skipton*****
    • Emm_Sea33
    • By Emm_Sea33 5th Apr 12, 7:16 PM
    • 4 Posts
    • 28 Thanks
    Mortgage Exit Fee Success Story!
    Read this and phoned up C&G (our old lender), they said they'd had LOTS of calls that day because of MSE...

    Checked the post this morning and there on the mat was their cheque for 170!

    Thanks for the tip off
  • Mickey2
    Mortgage exit fee payback
    Just received a cheque today for 230 and all I did was use the template posted by this site. The price of a stamp! Great and many thanks Martin!
  • Bloke from Wimblebury
    Hi, just wanted to say a quick thanks to Martin. I sent off a relevantly edited version of the template letter to A & L last week regarding their 295 mortgage exit fee and received a prompt reply today containing the sentence....."in view of this I enclose a cheque for 286 which represents a refund of 195 plus interest at 8%". I have to say I am surprised and delighted at my success but have been brought back to Earth with finding the cheque was missing from the envelope. I'm sure it's just an oversight!
  • fuzzymot
    Exit free from Santandar
    I sent my letter to Santander requesting my mortgage exit fee on Monday and recieved a cheque for 174 on Thusrday. They said the fee I paid was 75 and the rest was interest. I changed from them to the Northern Rock in 2001. I didn't have the account number either, just put the date roughly and left the rest to them Great result!!!!

    Going to try it with the London Mortgage Co now, I'll let you know how I get on!
  • vjhicks
    Called Nationwide to try my luck as we moved house in 2007. They acted confused and kept asking where I'd read about claiming money back, but said they'd look into it. Had a surprise letter about 2 weeks later saying they think their 90 charged is fair HOWEVER, as it wasn't stated in my original contract, they enclose a full refund!! 90 for a phone call!!! Wey hey! Thanks!!
  • Jebby
    Thought I'd give Intelligent Finance, my first mortgage company a ring just to test the water. I had no account details, original offer etc. An operative named John did the digging and said I paid a MEAF of 140. He said he thought this seemed about right for the time I left, but he could raise a claim and I would hear from in due course, in writing. Within 10 minutes, I kid you not, John rang me back saying he had 'dug a little deeper' and my offer stated the MEAF was 50, he was arranging for the balance to be paid direct into my current account I have with them. I will leave it a few days and check to see if I'm 90 richer! Cheers Martin, I owe you a pint!
  • Hamorrison
    I only saw the article on reclaiming mortgage exit fees a couple of weeks ago and realised I moved from Egg mortgages to Ing Direct in Nov 2006. I knew I was charged 150 exit fee because I remembered questioning this at the time as I thought the fee was only going to be 50 but I was told this was there standard exit charge.

    I rang Egg (now Yorkshire bank) two weeks ago after reading the article. I was on the phone 5 mins and they raised a complaint for me straight away. I was told I would have written confirmation within 5 days of my complaint and it would be resolved within 8 weeks. Two weekson and I received a cheque for 100 which I am very happy with. Thanks MSE!!!!!
  • glannant
    Sent template letter to Intelligent Finance and they wrote straight back offering 140. Not bad for the price of a stamp.
  • slimboy
    Success Nationwide
    Thought I'd send an adjusted version of the template letter off to Nationwide last week.
    Received a letter and cheque for 90.00 from them today, stating that the mortgage redemption charge was fair, however, the fee was not agreed in the mortgage offer, so the refund of 90.00

    I didn't know of this opportunity until i spotted it on this site, so a huge Thank You.

    Good luck to all.
  • Cerdinen
    New to all this, and cant find the answer to this anywhere on main site ... I had arrangement fees charged to me when altering terms of my mortgage with Northern Rock, does this count as part of the MEAF

    Much appreciated if someone can supply the answer

  • Grayb85
    I rang halifax today to reclaim my exit fees on a mortgage from 2006, i told them i didnt have my account number, after giving a few details they told me that they would look into it and let me know within 8 weeks. Hour and a half later i got a phone call saying to resolve the claim today they would send me a cheque for the full 175 i paid. Which i duely accepted.
    Many thanks
    for the information on this website which really helped!!!
  • yvonnew
    MEAFs Success Story!!
    Thank you very much Mr Lewis, once again you have come through with the goods.
    I have changed mortgage with 3 companies, and one of them has just come up with a refund cheque for 150
    This was Birmingham Midshires. I didnt have the account no - i just gave them our contact details and along with your template letter and sent an email to their customer service dept, the very next morning they called us, verified information and 2 days later we have the cheque in our hand.
    Once again Martin thanks v much x
  • lizgoodey1304
    Alliance & Leicester Mortgage Exit Fee
    Had success with claiming back 295 plus interest relating to exiting my Alliance & Leicester mortgage 7 years ago. I sent a letter last week and received a cheque for the full amount today - on my birthday!!! Very happy - thanks MSE for highlighting this.
  • JK79
    I followed your advice to the letter and have just received 183 back from C&G for a mortgage that I took out in early 2004! There were no quibbles and the phone call barely lasted a few pleased MSE highlighted this, thank you!!
  • BigExpertFan
    Alliance & Leicester Mortgage Exit Fee
    I too have just received a cheque for my Mortgage Exit Fee.
    I first phoned and got the run around, 5 different people plus the same person twice. Outside the electronic record keeping rules to provide information I was finally told.

    I didn't give up, I used one of Martins templates requesting the difference in the fee charged to me in 2006 and the fee quoted when I took the mortgage out as per the fee table. I also asked for the interest using the calculation in the template.

    I have received the whole fee, not just the difference, plus the interest, a total of 468.13 (so a little credit to Santander I suppose).
    So pleased you can't imagine, thank you credit expert.
  • marmitequeen
    Thanks to everyone for motivating me to do this. I phoned A&L today to be told this all has to be done by letter - no email address available for it either.

    I've done the letter but I'm really struggling as I can't find the original MEAF quoted. I took the mortgage out in 2003 on a 2-year fix and then went onto another 2-year fix in 2005. I've got all the original paperwork and booklets but can't find an actual figure set out for the fee. We paid 295 when we left in 2008 and I questioned it at the time as I'd never heard of anything that high and was told that was the fee (I actually remember the conversation clearly as the woman was so 'you've no choice, that's what it costs').

    So, my question is, can I just leave that bit off the letter where I should say what the original quoted fee was as I just know it must have been lower than 295?

  • Infor1penny
    Just had confirmation from Yorkshire Building Society that they are going to refund me 125.00, dating back to 2005, they wouldn't apply any interest but am happy with that. Waiting on news from 2 others with C&G so fingers crossed. Only took a phone call
  • Harry Potless
    Can I send a SAR regarding my mortgage?
    Thanks for reading.

    Sold my house (with great sadness) in June 2006 and moved into the rental sector.

    Can't find all the paperwork (probably cuz I've moved house twice and had corresponding "clearouts" as each new abode seems to get smaller than the last one).

    I have no idea whether or not I was charged an "Exit Fee".

    Can I request/demand full details of my account dealings with the bank (NatWest as was), via a simple letter - or should I (can I) send them a SAR either with or without the 10 statutory fee?

    Any advice appreciated.
    • dunstonh
    • By dunstonh 15th Apr 12, 8:39 PM
    • 92,652 Posts
    • 59,973 Thanks
    Can I request/demand full details of my account dealings with the bank (NatWest as was), via a simple letter - or should I (can I) send them a SAR either with or without the 10 statutory fee?
    You have to remember that the bank only has to refund any difference, if any, between what was agreed at the start of your mortgage or the last deal you bought and what you actually paid.

    So, if you are going to have to start spending 10 to find out the information then you really have to think spending 10 to end up with zero to 150 (typical range) is worth it. If you didnt hold the mortgage very long, then chances are you paid what you should have. Especially as 2006 was after the time that many lenders had reverted to charging the contract amount. If you held the mortgage for a long time (without buying new deals in between) then there is a good chance you could get something.
    I am an Independent Financial Adviser (IFA). Comments are for discussion purposes only. They are not financial advice. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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