Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • MSE Guy
    • By MSE Guy 23rd May 11, 1:58 PM
    • 1,628Posts
    • 1,255Thanks
    MSE Guy
    MSE News: Volcanic ash hits UK flights - your travel rights
    • #1
    • 23rd May 11, 1:58 PM
    MSE News: Volcanic ash hits UK flights - your travel rights 23rd May 11 at 1:58 PM
    This is the discussion thread for the following MSE News Story:

    "MoneySavingExpert.com has been besieged with emails from worried travellers due to fly, so we've rounded up your rights ..."

    Last edited by MSE Guy; 24-05-2011 at 10:14 AM.
Page 1
    • researcher
    • By researcher 23rd May 11, 2:51 PM
    • 1,521 Posts
    • 1,771 Thanks
    researcher
    • #2
    • 23rd May 11, 2:51 PM
    • #2
    • 23rd May 11, 2:51 PM
    I'm keeping my fingers and toes firmly crossed that it doesn't effect our flight booked for the 30th.

    After watching the interview with the CAA this lunchtime I'm feeling more confident than I was before I saw it. It appears that each flight (and equipment) will be judged on merit and individual circumstances rather than a blanket ban being imposed, with much more co-ordination between countries. Also, this volcano has in the past typically produced lava, not ash - lets hope it stays that way
    • simplicity
    • By simplicity 23rd May 11, 3:19 PM
    • 105 Posts
    • 36 Thanks
    simplicity
    • #3
    • 23rd May 11, 3:19 PM
    • #3
    • 23rd May 11, 3:19 PM
    We have out much awaited and saved-up-for round the world trip on friday. Due to fly out from heathrow, will be devastated if we're affected.
  • ventureuk
    • #4
    • 23rd May 11, 4:40 PM
    • #4
    • 23rd May 11, 4:40 PM
    0600 tomorrow does not look good for flights west

    http://www.metoffice.gov.uk/aviation/vaac/data/VAG_1306151334.png

    follow the predictions here

    http://www.metoffice.gov.uk/aviation/vaac/vaacuk_vag.html
  • 2sides2everystory
    • #5
    • 23rd May 11, 4:55 PM
    • #5
    • 23rd May 11, 4:55 PM
    If you are flying through this period, I suggest you wear your anti-abrasive pants.

    Take a look out the window at the sand-blasted (volcanic ash blasted) paint off the winglets and when you get on or off take a look at the obliterated spirals on the engine spinner cones

    Or maybe its the wrong kind of ash for that this time
  • JPS29
    • #6
    • 23rd May 11, 5:43 PM
    • #6
    • 23rd May 11, 5:43 PM
    Flying out to mexico on monday to get married, Fingers crossed here too.......
    • yummymummy1987
    • By yummymummy1987 23rd May 11, 7:37 PM
    • 227 Posts
    • 307 Thanks
    yummymummy1987
    • #7
    • 23rd May 11, 7:37 PM
    • #7
    • 23rd May 11, 7:37 PM
    Flying out of gatwick friday, have major fingers crossed for our big family hol!!
    • withabix
    • By withabix 23rd May 11, 7:43 PM
    • 8,959 Posts
    • 7,908 Thanks
    withabix
    • #8
    • 23rd May 11, 7:43 PM
    • #8
    • 23rd May 11, 7:43 PM
    BA86 from Vancouver to Heathrow delayed 20+ hours last night (hasn't taken off yet) whilst they examined the Jumbo's engines for ash damage from the outbound flight from Heathrow.

    This was after the flight had boarded!

    There were apparently visual signs of ash.

    This route passes closer to Iceland than any other route other than flights to Iceland itself.
    Last edited by withabix; 23-05-2011 at 7:52 PM.
    British Ex-pat in British Columbia!
    • busiscoming2
    • By busiscoming2 23rd May 11, 10:06 PM
    • 4,336 Posts
    • 11,522 Thanks
    busiscoming2
    • #9
    • 23rd May 11, 10:06 PM
    • #9
    • 23rd May 11, 10:06 PM
    This site shows the ash cloud and planes in flight. I assume it is fairly accurate.

    http://www.flightradar24.com/
    • charlie792
    • By charlie792 24th May 11, 8:04 AM
    • 1,677 Posts
    • 5,343 Thanks
    charlie792
    Well meant to be flying at 6am tomorrow morning...its not looking too hopeful as the news says its going to hit our area by tonight.....Airline has already cancelled some flights so not holding my breath
    MFW 2019 #111 7,504.48/ 15,000
    0ffset Balance 26,448.56/ 81,065.20

    Aug 2014 114,750 -35 yrs (2049)
    Sept 2016 104,800
    Nov 2018 82,500 -24 yrs (2042)

    Aim Mortgage Free by June 2023 (26yrs off original term)
  • blue_monkey
    This site shows the ash cloud and planes in flight. I assume it is fairly accurate.

    http://www.flightradar24.com/
    Originally posted by busiscoming2
    That is quite incredible, zoom out to get the full size of the cloud.
  • cjmumto2
    Hubby is flying to Stockholm on Thursday for the marathon, he will be highly annoyed if it doesnt go, probably will not get a reimbursement from hotel and will lose the money paid to enter the marathon, so praying it will all go as I have had to pay for extra childcare too which I cant cancel last minute. It is so annoying.

    EDIT Crikey I would hate to be an air traffic controller, cant believe the amount of planes in the sky
    Last edited by cjmumto2; 24-05-2011 at 9:43 AM.
    • yummymummy1987
    • By yummymummy1987 24th May 11, 10:07 AM
    • 227 Posts
    • 307 Thanks
    yummymummy1987
    Just out of intrest what is the protocol if flights are cancelled? Do you still go to the airport and wait for the next flight?
    As i assume if you waited at home those that had turned up at the airport would get priority???
    Not that im hoping ill ever have to know what to do! We WILL be waking up to the sunshine on holiday on saturday and not in england!!
    • Dawning
    • By Dawning 24th May 11, 10:18 AM
    • 477 Posts
    • 1,019 Thanks
    Dawning
    Just out of intrest what is the protocol if flights are cancelled? Do you still go to the airport and wait for the next flight?
    As i assume if you waited at home those that had turned up at the airport would get priority???
    Not that im hoping ill ever have to know what to do! We WILL be waking up to the sunshine on holiday on saturday and not in england!!
    Originally posted by yummymummy1987
    You folllow the advice given by your airline. BA, for example, advise passengers to NOT go to the airport if their flight is cancelled. That's the advice they've given in the past, and that's the advice on their website just now.
    Where are you flying from/to and which airline is it?
    I'm supposed to be flying on Thursday and I'm not feeling very positive - glad that you are !

    • yummymummy1987
    • By yummymummy1987 24th May 11, 10:46 AM
    • 227 Posts
    • 307 Thanks
    yummymummy1987
    Were flying from gatwick to heraklion
    • soolin
    • By soolin 24th May 11, 11:09 AM
    • 62,031 Posts
    • 44,481 Thanks
    soolin
    I am on a flight out of Gatwick tomorrow at 7.15 am. Am still quite cheerful though as we managed to avoid the issues with the ash last year and at Christmas we were the very last flight out of Gatwick before the airport closed and we had no issues at all coming back Christmas Eve.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
    • callum9999
    • By callum9999 24th May 11, 11:19 AM
    • 3,950 Posts
    • 2,408 Thanks
    callum9999
    This site shows the ash cloud and planes in flight. I assume it is fairly accurate.

    http://www.flightradar24.com/
    Originally posted by busiscoming2
    Woah - I knew Europes skies were busy but the number of planes in the sky is astounding!
    • vyle
    • By vyle 24th May 11, 11:21 AM
    • 2,269 Posts
    • 2,056 Thanks
    vyle
    So, just to confirm as I'm flying in 2 weeks and am really worried (nearly bought ash cloud insurance in panic):

    I've booked a holiday to florida from first choice. The cost of the flights and the stays in the hotels are all covered in the single price, so I presume this is a package holiday.

    As the article says:

    Package holiday bookings
    You will either be offered alternative transport (whether you're abroad or still in the UK) or an alternative holiday.
    If still in the UK and the alternative holiday is unsuitable, you'll be refunded all elements of your package.

    I presume that, let's say, I paid 4000 for everything, I'd get the 4000 refunded if the alternative holiday was unsuitable.


    Am I under any obligation to accept these alternatives?


    Are there any laws I can cite, should the tour operator play hard to get?


    I know some of these questions may be silly, but I want to be fully armed and prepared should the worst happen.
    • Bronnie
    • By Bronnie 24th May 11, 11:23 AM
    • 4,090 Posts
    • 11,491 Thanks
    Bronnie
    DD & 2 friends flying from Manchester at 6pm (in theory). Websites say all is OK atm(last time I looked), although that may just be to stop their phones from ringing. However notice Easyjet have cancelled a lot of flights today from Newcastle.

    DD's friend who works as groundstaff at Liverpool is less than optimistic........don't know whether that's a guess or she's got some insider info!

    Anyway, have packed them a bag of butties, cake, fruit, crisps etc each, just in case!
    Last edited by Bronnie; 24-05-2011 at 11:32 AM.
    • charlie792
    • By charlie792 24th May 11, 11:28 AM
    • 1,677 Posts
    • 5,343 Thanks
    charlie792
    Came across this site, shows the concentration of the ash cloud and effectively where the no fly zones are. Last updated at 6UTC at the moment (7am here) but can see the predicted forceast for up to +18hours. Anything within the lightest colour with the red boundary is low concentration where airlines don't need to apply for permission to fly so expect these areas to be ok? http://www.weatheronline.co.uk/cgi-app/volcanic?REGION=vaacuk&V=Grimsvotn&LANG=en&ART=0&C LOUD=1&FL=0
    MFW 2019 #111 7,504.48/ 15,000
    0ffset Balance 26,448.56/ 81,065.20

    Aug 2014 114,750 -35 yrs (2049)
    Sept 2016 104,800
    Nov 2018 82,500 -24 yrs (2042)

    Aim Mortgage Free by June 2023 (26yrs off original term)
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

3,228Posts Today

7,741Users online

Martin's Twitter