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  • FIRST POST
    • MSE Guy
    • By MSE Guy 31st Mar 11, 4:54 PM
    • 1,628Posts
    • 1,255Thanks
    MSE Guy
    MSENews: Egg closes credit cards to new customers
    • #1
    • 31st Mar 11, 4:54 PM
    MSENews: Egg closes credit cards to new customers 31st Mar 11 at 4:54 PM
    This is the discussion thread for the following MSE News Story:

    "The lender has pulled its plastic from sale to new customers ahead of the takeover of its card business by Barclaycard ..."

Page 1
    • Atom
    • By Atom 31st Mar 11, 5:02 PM
    • 282 Posts
    • 114 Thanks
    Atom
    • #2
    • 31st Mar 11, 5:02 PM
    • #2
    • 31st Mar 11, 5:02 PM
    My OH just paid her balance off and closed her account - will surely turn out a mess.
    • fozmcfc
    • By fozmcfc 31st Mar 11, 5:38 PM
    • 3,032 Posts
    • 2,198 Thanks
    fozmcfc
    • #3
    • 31st Mar 11, 5:38 PM
    • #3
    • 31st Mar 11, 5:38 PM
    Had been looking at the possibility of getting a Barclaycard for a 0% purchases offer over the past few months. Seems I might be getting a Barclaycard anyway now.

    My limit is only £500 (which I requested) I use it for a £50 purchase each month and always pay the full amount each month.
    • jamesd
    • By jamesd 31st Mar 11, 6:59 PM
    • 23,514 Posts
    • 15,841 Thanks
    jamesd
    • #4
    • 31st Mar 11, 6:59 PM
    • #4
    • 31st Mar 11, 6:59 PM
    Sadly this might eventually also mean the end to the ability to put the account into credit, which can be very useful at times.
    • TattyBear
    • By TattyBear 31st Mar 11, 9:27 PM
    • 3,755 Posts
    • 1,765 Thanks
    TattyBear
    • #5
    • 31st Mar 11, 9:27 PM
    • #5
    • 31st Mar 11, 9:27 PM
    Had an Egg VISA card a few years ago. Cancelled it in disgust at Egg's appalling treatment of me when I was ripped off by a retailer and needed to do a chargeback.

    Bye Egg. Won't miss you!
    • 1jim
    • By 1jim 1st Apr 11, 8:05 AM
    • 2,594 Posts
    • 1,180 Thanks
    1jim
    • #6
    • 1st Apr 11, 8:05 AM
    • #6
    • 1st Apr 11, 8:05 AM
    I have to say that I will miss egg. I have been them since day 1. Have no idea how much cashback I have had over the years (£180 this year) and have never paid a penny in interest. Have always found customer services very good and they do monitor the account and check transactions if they appear dodgy.
    I hope the staff in Derby well and hope they are redeployed to other areas of the business as I suspect Barclaycard arnt taking the staff as well. I have moved my main card to Halifax clarity reward to get £5 a month cashback in anticipation of barclaycard slashing and burning all of the egg benefits.
    • pinkfluffybabe
    • By pinkfluffybabe 1st Apr 11, 8:46 AM
    • 2,676 Posts
    • 8,842 Thanks
    pinkfluffybabe
    • #7
    • 1st Apr 11, 8:46 AM
    • #7
    • 1st Apr 11, 8:46 AM
    I've always had amazing customer service from Egg. The cashback deal has been great and the other various offers over the year have been useful too.

    I'm really disappointed with this takeover. My plan is to see how it pans out but I anticipate having to close it this year. I'm not sure I want to be a Barclays customer.
    Not buying unnecessary toiletries 2019 104/146 UU, 61 IN
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    • gaspode38
    • By gaspode38 1st Apr 11, 9:31 AM
    • 162 Posts
    • 1,658 Thanks
    gaspode38
    • #8
    • 1st Apr 11, 9:31 AM
    • #8
    • 1st Apr 11, 9:31 AM
    Hi
    Does anyone know if customers who have a card with an outstanding balance will be made to pay it all back or will it just roll over to Barclays and then continue paying them?
    Thanks!
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    • Froggitt
    • By Froggitt 1st Apr 11, 9:37 AM
    • 5,858 Posts
    • 3,074 Thanks
    Froggitt
    • #9
    • 1st Apr 11, 9:37 AM
    • #9
    • 1st Apr 11, 9:37 AM
    Surely this thread should have been a poll..........

    [X] Not surprised
    [ ] Surprised
    illegitimi non carborundum
    • lisyloo
    • By lisyloo 1st Apr 11, 9:38 AM
    • 25,533 Posts
    • 13,727 Thanks
    lisyloo
    You will be able to pay down an existing balance according to the current terms.
    You won't have to pay it back in one go.
    But you may not get a new card on which to put new spending, there is no guarantee that everyone will get a new card.
    • Fruit and Nut Case
    • By Fruit and Nut Case 1st Apr 11, 9:41 AM
    • 3,982 Posts
    • 2,973 Thanks
    Fruit and Nut Case
    Hi
    Does anyone know if customers who have a card with an outstanding balance will be made to pay it all back or will it just roll over to Barclays and then continue paying them?
    Thanks!
    Originally posted by gaspode38
    From the Egg website:

    Barclays has bought all of our credit card accounts. We anticipate that by May 2011, you will become a Barclaycard customer and you will receive a new Barclaycard later this year. As we get closer to transferring your account, Barclaycard will be in contact with you. Until then nothing will change as a result of the sale - Egg will continue to manage your account in accordance with your current terms and conditions, relevant regulations and prudent lending principles.

    We will work closely with Barclaycard to ensure a smooth transition.
    • gaspode38
    • By gaspode38 1st Apr 11, 9:43 AM
    • 162 Posts
    • 1,658 Thanks
    gaspode38
    Thanks, I don't want a new card so not worried about that, jsut can't afford to pay the balance off in one go atm.

    Much appreciated everyone,
    Gaspode
    Eleventh Heaven - 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11

    Prizes to date: Stretch mark oil, babygrowers discount card, framed Disney print, two roast turkey hats from WKD, XBox 360, £25 ITunes voucher!
    • TwistedPsycho
    • By TwistedPsycho 1st Apr 11, 4:09 PM
    • 780 Posts
    • 1,016 Thanks
    TwistedPsycho
    What concerns me the most is how Barclays will deal with Egg customers like myself currently in a Debt Management Plan.
    Are they going to ignore any agreements already in place....
    Signaller, author, father, carer.
  • ~Chameleon~
    What will happen to those of us who already have a Barclaycard? Will they close our Egg accounts?
    “You can please some of the people some of the time, all of the people some of the time, some of the people all of the time, but you can never please all of the people all of the time.”
    • Fruit and Nut Case
    • By Fruit and Nut Case 1st Apr 11, 8:11 PM
    • 3,982 Posts
    • 2,973 Thanks
    Fruit and Nut Case
    What will happen to those of us who already have a Barclaycard? Will they close our Egg accounts?
    Originally posted by ~Chameleon~
    They may merge the two accounts or they may give you two separate accounts or (for a few people) they may decline to continue servicing your ex-Egg account. Only Barclaycard know and they're not saying yet.
    • Paulgonnabedebtfree
    • By Paulgonnabedebtfree 1st Apr 11, 9:11 PM
    • 2,703 Posts
    • 28,940 Thanks
    Paulgonnabedebtfree
    They may merge the two accounts or they may give you two separate accounts or (for a few people) they may decline to continue servicing your ex-Egg account. Only Barclaycard know and they're not saying yet.
    Originally posted by Fruit and Nut Case
    I have a hunch that I will be in the latter category i.e. not offered a continuation or a new deal.
    So long as they honour my LOB deal and don't hassle me to repay any faster than the minimum payments (at least until I'm ready), I've no problem with the account being axed. If they up the interest rate on the non LOB portion of the debt, I may well take that out of their hands anyway.
    I know Egg have treated some customers badly in the past but personally, I've never had a problem with them.
    • Doshwaster
    • By Doshwaster 1st Apr 11, 9:28 PM
    • 5,303 Posts
    • 4,348 Thanks
    Doshwaster
    I've always had amazing customer service from Egg. The cashback deal has been great and the other various offers over the year have been useful too.
    Originally posted by pinkfluffybabe
    I've been a happy Egg customer too. I use it for all my work travel expenses so make about £200 a year in cashback. A few years ago I had my card stolen in Spain and their customer support was fantastic.

    I will be moving to another cashback card. I just cannot decide which one.
    • fozmcfc
    • By fozmcfc 1st Apr 11, 10:12 PM
    • 3,032 Posts
    • 2,198 Thanks
    fozmcfc
    I've always been satisfied with Egg both card/loan wise.

    Getting a loan from them was easy and a top up loan even easier as you didn't need to answer loads of question as I already had a card with them.

    When my minimum card payment wasn't going to be enough to stop me from going over my card limit, they contacted me and let me know they would automatically take a minimum that would cover it. Other financial companies would have just taken the minimum and charged me for going over my limit.

    They also allowed flexibility with payments, such as allowing you to pay extra amounts to both cards/loans rather than just set amounts.
  • ~Chameleon~
    They may merge the two accounts or they may give you two separate accounts or (for a few people) they may decline to continue servicing your ex-Egg account. Only Barclaycard know and they're not saying yet.
    Originally posted by Fruit and Nut Case
    Thanks, having had time to read some of the other threads on the subject I've now decided I will close my Egg Money account after this statement has been paid and move all my spending onto my Tesco card. I had been splitting it between the two for cashback & clubcard rewards but I can't see Barclays honouring any cashback earned.
    “You can please some of the people some of the time, all of the people some of the time, some of the people all of the time, but you can never please all of the people all of the time.”
    • rail.link
    • By rail.link 1st Apr 11, 11:48 PM
    • 239 Posts
    • 30 Thanks
    rail.link
    Sad news; I'm likely to close the account.
    Egg had great customer service and I don't fancy dealing with Barclaycard's overseas customer services.

    All the best to Egg staff.
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