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  • chog24
    • #2
    • 24th Nov 10, 1:13 PM
    • #2
    • 24th Nov 10, 1:13 PM
    I'm surprised to see B&Q so high up on that list.. their website is utter, utter pants!
    • JimmyTheWig
    • By JimmyTheWig 24th Nov 10, 1:39 PM
    • 11,863 Posts
    • 11,403 Thanks
    JimmyTheWig
    • #3
    • 24th Nov 10, 1:39 PM
    • #3
    • 24th Nov 10, 1:39 PM
    Some interesting ones. Tesco way ahead of Asda. EasyJet way ahead of Ryan Air (and both way ahead of BA). New Look beating Top Shop. No Primark.

    But yes, Amazon have done very well. Everyone said at the beginning when the big established players join the online market Amazon will be blasted out of the water. But it hasn't happened.

    Would be interesting to see the list by volumne of sales. I often go to Amazon to benchmark a price, rather than necessarily buy from there. I wonder if they would still win in terms of sales.
    • Racheya
    • By Racheya 24th Nov 10, 1:47 PM
    • 102 Posts
    • 47 Thanks
    Racheya
    • #4
    • 24th Nov 10, 1:47 PM
    • #4
    • 24th Nov 10, 1:47 PM
    Some interesting ones. Tesco way ahead of Asda. EasyJet way ahead of Ryan Air (and both way ahead of BA). New Look beating Top Shop. No Primark.

    But yes, Amazon have done very well. Everyone said at the beginning when the big established players join the online market Amazon will be blasted out of the water. But it hasn't happened.

    Would be interesting to see the list by volumne of sales. I often go to Amazon to benchmark a price, rather than necessarily buy from there. I wonder if they would still win in terms of sales.
    Originally posted by JimmyTheWig
    Primark's website is utter crap. Which, admittedly, is a blessing in disguise. I don't want to even imagine the state of my wardrobe if I were able to order Primark clothes online. I'm bad enough going to the bricks & mortar stores :P
    • minerva_windsong
    • By minerva_windsong 24th Nov 10, 2:42 PM
    • 3,765 Posts
    • 8,672 Thanks
    minerva_windsong
    • #5
    • 24th Nov 10, 2:42 PM
    • #5
    • 24th Nov 10, 2:42 PM
    Amazon have got savvy and expanded out from their 'books and CDs' base - that stuff's still there, but now it's alongside toys and homewares and clothes (to an extent), meaning that in theory you'd only ever need to shop in one place.

    The downside to that of course being that smaller non-online retailers, particularly jewellers and toy shops, are taking the hit...
    "A mind needs books as a sword needs a whetstone, if it is to keep its edge." - Tyrion Lannister

    Married my best friend 1st November 2014

    Loose = the opposite of tight (eg "These trousers feel a little loose")
    Lose = the opposite of find/gain (eg "I'm going to lose weight this year")
  • oakhouse13
    • #6
    • 24th Nov 10, 8:25 PM
    • #6
    • 24th Nov 10, 8:25 PM
    Research has shown that we spend a third more if paying by card than when we use cash.


    www.gov.im/oft
  • sysky
    • #7
    • 24th Nov 10, 10:54 PM
    • #7
    • 24th Nov 10, 10:54 PM
    seriously that list must have been made by people with too much money the top spotters are not best value at all nor are they quick or offer good customer service, amazon infact have no customer service cant even figure out how to complain or how you d return as the delivery note has no instructions what so ever and the tiniest writing I have ever seen.
  • sysky
    • #8
    • 24th Nov 10, 10:57 PM
    • #8
    • 24th Nov 10, 10:57 PM
    waterstones and whs, hmv, beat amazon by length.
  • Annie T
    • #9
    • 25th Nov 10, 9:00 AM
    • #9
    • 25th Nov 10, 9:00 AM
    Doesn't eBay count as an online retailer? I'd have thought that would be way up there.
    • JimmyTheWig
    • By JimmyTheWig 25th Nov 10, 9:02 AM
    • 11,863 Posts
    • 11,403 Thanks
    JimmyTheWig
    Doesn't eBay count as an online retailer? I'd have thought that would be way up there.
    Originally posted by Annie T
    I guess you don't actually buy anything from eBay - you just buy things through eBay.
    • stoneman
    • By stoneman 25th Nov 10, 5:29 PM
    • 4,304 Posts
    • 3,238 Thanks
    stoneman
    seriously that list must have been made by people with too much money the top spotters are not best value at all nor are they quick or offer good customer service, amazon infact have no customer service cant even figure out how to complain or how you d return as the delivery note has no instructions what so ever and the tiniest writing I have ever seen.
    Originally posted by sysky
    That's funny, I find amazon brilliant. I sent in a query about a product I bought and some actually phoned me with 1 hour of me sending it in. If you want to know how to get a refund or exchange all you need to do is look at your orders in your account, it's all there in black and white
    The common law of business balance prohibits paying a little and getting a lot. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.
    • southerly
    • By southerly 26th Nov 10, 5:40 PM
    • 180 Posts
    • 59 Thanks
    southerly
    Maybe they don't want to make it easy to return things! I think I remember being surprised by that as well when I needed to return something, I had to go back to their website to find out how and print off a label I think.
  • ggugvrunt
    I have always found Amazon excellent with customer service, returning is easy, as pointed out above.
    Play.com even refunded my return postage on an item I had to rip the sealed packaging to check (meaning they couldn't easily sell it again). They didn't have to do this so I'll definitely buy from them again.
    Last edited by ggugvrunt; 01-12-2010 at 6:02 PM. Reason: Can't spell!
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