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  • FIRST POST
    • Lit Up
    • By Lit Up 11th Aug 10, 8:38 AM
    • 223Posts
    • 24Thanks
    Lit Up
    Trying to find a competent plumber in London
    • #1
    • 11th Aug 10, 8:38 AM
    Trying to find a competent plumber in London 11th Aug 10 at 8:38 AM
    Having had a bad experience before with a plumber, I am trying to find a decent plumber in London. As a big eBay user I find their rating and feedback system to be excellent for fostering trust in the capability of the seller. I'm looking for something similar to find other workmen, in this instance a plumber.

    Obviously I've heard of rated people, but the reason I don't want to do that is because there seems too much obligation to use one of their plumbers once you've listed a job, as the work men workmen pay money to the site to quote you, and so it's then only worth it to them if you accept them. I don't want that pressure.

    Is there some kind of directory-like site listing plumbers with genuine user-ratings that I can browse rather than using a site like Rated People where workmen have to pay to quote me?
Page 1
    • Canucklehead
    • By Canucklehead 11th Aug 10, 10:54 AM
    • 6,262 Posts
    • 3,371 Thanks
    Canucklehead
    • #2
    • 11th Aug 10, 10:54 AM
    • #2
    • 11th Aug 10, 10:54 AM
    Having had a bad experience before with a plumber, I am trying to find a decent plumber in London. As a big eBay user I find their rating and feedback system to be excellent for fostering trust in the capability of the seller. I'm looking for something similar to find other workmen, in this instance a plumber.

    Obviously I've heard of rated people, but the reason I don't want to do that is because there seems too much obligation to use one of their plumbers once you've listed a job, as the work men workmen pay money to the site to quote you, and so it's then only worth it to them if you accept them. I don't want that pressure.

    Is there some kind of directory-like site listing plumbers with genuine user-ratings that I can browse rather than using a site like Rated People where workmen have to pay to quote me?
    Originally posted by Lit Up

    Good morning: I don't believe such a site exists. Try the CIPHE for a list of qualified plumbers in your area if you can't find plumbers/RGIs recommended to you by a source you trust eg. work colleagues etc.

    HTH

    Canucklehead
    Ask to see CIPHE (Chartered Institute of Plumbing & Heating Engineering)
    • Lit Up
    • By Lit Up 22nd Aug 10, 10:21 PM
    • 223 Posts
    • 24 Thanks
    Lit Up
    • #3
    • 22nd Aug 10, 10:21 PM
    • #3
    • 22nd Aug 10, 10:21 PM
    Thanks, I tried the CIPHE and phoned four plumbers just to be sure, but I really am aghast at the impression they left upon me.

    Of these four, only one turned up on time to give me a quote. One of them phoned to say he would be half an hour late (at least he let us know) but he was too concerned that his van might get ticketed to stick around and look at the work properly (er buy a permit, brainiac), so he said he would call us with a sum but has not bothered. Another "forgot all about it" when we phoned to query his tardiness for our appointment, and turned up an hour late; and one did not turn up at all either but we didn't chase him up.

    Why is this lack of professionalism so consistent and apparently acceptable in this industry? If I had a job interview (which is meeting me at my property to assess the work and give me a quote) then I would not be late. I can't understand why these men seem to think it's okay. My mum says that this doesn't happen in Frinton where she has a house, she says that there's so much work to get in London that plumbers are spoiled and so don't care about these things.

    Finally I'm not entirely sure why all of these men were over 50 and overweight (beer bellies)... are there no young plumbers?
  • totalsolutions
    • #4
    • 22nd Aug 10, 11:04 PM
    • #4
    • 22nd Aug 10, 11:04 PM
    Hi kid, bit shocked at what you want and expect really. Call a plumber explain the problem and get a real response. All workmen are busy and do not I think want to chat and do a site visit for what may be a small low cost fault that any half human could fix for themselves. You bothered four people ? So you now want half the nation to turn up to your gaff, pay the parking fees, petrol, insurance's these guys are working men and too busy I guess to fit you in at your earliest convenience then and go away and discuss over a pint about your good nature?
  • DVardysShadow
    • #5
    • 23rd Aug 10, 9:16 AM
    • #5
    • 23rd Aug 10, 9:16 AM
    ... Is there some kind of directory-like site listing plumbers with genuine user-ratings that I can browse rather than using a site like Rated People where workmen have to pay to quote me?
    Originally posted by Lit Up
    This is extraordinarily naive. We all know some eBay sellers are not above manipulating their ratings. If there were such a site, I would just take the pinch of salt and ignore the site

    ... It's very hit and miss finding a decent, reliable AND customer friendly tradesman...if you find one hang onto them and recommend to family and friends.
    Originally posted by andrew-b
    This is the only way.
    • Lit Up
    • By Lit Up 23rd Aug 10, 10:52 AM
    • 223 Posts
    • 24 Thanks
    Lit Up
    • #6
    • 23rd Aug 10, 10:52 AM
    • #6
    • 23rd Aug 10, 10:52 AM
    Hi kid, bit shocked at what you want and expect really. Call a plumber explain the problem and get a real response. All workmen are busy and do not I think want to chat and do a site visit for what may be a small low cost fault that any half human could fix for themselves. You bothered four people ? So you now want half the nation to turn up to your gaff, pay the parking fees, petrol, insurance's these guys are working men and too busy I guess to fit you in at your earliest convenience then and go away and discuss over a pint about your good nature?
    Originally posted by totalsolutions
    I'm guessing you're a plumber. Real bad attitude mate.

    "Petrol, parking fees and insurance" are surely the outgoings of any consummate professional. It's basic. Four people is not half the nation (maybe it is in your tiny world!), and if these guys are "too busy" to fit me in, why did they say they would come round at a certain time, and not bother?

    This is not something that I can fix, basically I need the shower replaced and the tiling sorted out because the whole thing has sunk and the tiles come off as the plumber who put it in last November did an appalling job (and charged me nearly 2 grand). So here I am having to spend the same again!

    It's very hit and miss finding a decent, reliable AND customer friendly tradesman...if you find one hang onto them and recommend to family and friends.
    Originally posted by andrew-b
    If this is the case I appeal to any sympathetic soul on MSE who has been in my situation to PLEASE PM ME A PERSONAL RECOMMENDATION OF A DECENT PLUMBER WHO YOU'VE USED AND ARE HAPPY WITH AND CAN WORK IN CENTRAL LONDON as I really am at my wits end! I don't want to lose another 2 grand and get it all done again in 9 months!
  • ormus
    • #7
    • 23rd Aug 10, 11:23 AM
    • #7
    • 23rd Aug 10, 11:23 AM
    what is it you need doing?

    ill come down from manchester and do it for 1500 quid!
    Get some gorm.
    • diable
    • By diable 23rd Aug 10, 1:06 PM
    • 5,114 Posts
    • 3,968 Thanks
    diable
    • #8
    • 23rd Aug 10, 1:06 PM
    • #8
    • 23rd Aug 10, 1:06 PM
    what is it you need doing?

    ill come down from manchester and do it for 1500 quid!
    Originally posted by ormus
    New central heating system in Buckingham Palace ;o)))
  • ormus
    • #9
    • 23rd Aug 10, 2:06 PM
    • #9
    • 23rd Aug 10, 2:06 PM
    ooh i fancy that.
    by appointment to the queen?
    Get some gorm.
    • diable
    • By diable 23rd Aug 10, 3:43 PM
    • 5,114 Posts
    • 3,968 Thanks
    diable
    ooh i fancy that.
    by appointment to the queen?
    Originally posted by ormus
    Phone her on 079971 ERII
    • googler
    • By googler 23rd Aug 10, 5:18 PM
    • 15,190 Posts
    • 9,987 Thanks
    googler
    Hi kid, bit shocked at what you want and expect really. Call a plumber explain the problem and get a real response. All workmen are busy and do not I think want to chat and do a site visit for what may be a small low cost fault that any half human could fix for themselves. You bothered four people ? So you now want half the nation to turn up to your gaff, pay the parking fees, petrol, insurance's these guys are working men and too busy I guess to fit you in at your earliest convenience then and go away and discuss over a pint about your good nature?
    Originally posted by totalsolutions
    Extraordinary. If these 'working men' just want to work, then how are they going to market and promote their business, other than by their future customers phoning them up and asking them to quote for work?
    • dacouch
    • By dacouch 23rd Aug 10, 6:49 PM
    • 20,693 Posts
    • 12,824 Thanks
    dacouch
    These have a very good reputation but are not cheap though http://www.pimlicoplumbers.com/
    • KingL
    • By KingL 23rd Aug 10, 8:06 PM
    • 1,670 Posts
    • 752 Thanks
    KingL
    eewwww DONT DONT DONT go to pimlico plumbers. effin' robdogs.

    • KingL
    • By KingL 23rd Aug 10, 8:29 PM
    • 1,670 Posts
    • 752 Thanks
    KingL
    ..have had some luck with these in the past (although they do always seem to be busy and might not give you a particularly slick initial service).
    BG Davies (Heating Engineers) (07831 250 807 / 020 8648 4909)


    Tip: book all plumber visits for 8am, before they start getting distracted on other jobs.

    • keystone
    • By keystone 23rd Aug 10, 10:23 PM
    • 10,774 Posts
    • 5,874 Thanks
    keystone
    This is not something that I can fix, basically I need the shower replaced and the tiling sorted out because the whole thing has sunk and the tiles come off as the plumber who put it in last November did an appalling job (and charged me nearly 2 grand).
    Originally posted by Lit Up
    Nevertheless you have a claim against him for poor workmanship by all accounts and should not let him off the hook even if you don't want him back to do the redial work which if he should be offering to do within the terms of the warrany he gave you. He did give you one didn't he? He was insured wasn't he? Have you contacted him? If he ius refusing to do the remedial work then you should be making a claim against him (if it wa his fault) for the costs so you should not be out of pocket.

    So here I am having to spend the same again!
    2k is an obscene price for a shower and some tiling unless the room is the size of Buck House!

    If this is the case I appeal to any sympathetic soul on MSE who has been in my situation to PLEASE PM ME A PERSONAL RECOMMENDATION OF A DECENT PLUMBER WHO YOU'VE USED AND ARE HAPPY WITH AND CAN WORK IN CENTRAL LONDON as I really am at my wits end! I don't want to lose another 2 grand and get it all done again in 9 months!
    There is no reason why you should and I don't think you need a plumber. I think you need a bathroom specialist.

    Cheers
  • never enough
    I was going to say Pimlico plumbers too. A friend used them, admittedly some time ago, but they did a great job.
    • keystone
    • By keystone 23rd Aug 10, 10:56 PM
    • 10,774 Posts
    • 5,874 Thanks
    keystone
    I was going to say Pimlico plumbers too. A friend used them, admittedly some time ago, but they did a great job.
    Originally posted by never enough
    Should be gold plated at the prices they charge.

    Cheers
    • Lit Up
    • By Lit Up 23rd Aug 10, 10:57 PM
    • 223 Posts
    • 24 Thanks
    Lit Up
    I think you need a bathroom specialist.

    Cheers
    Originally posted by keystone
    please, recommend away.
    • KingL
    • By KingL 24th Aug 10, 11:38 AM
    • 1,670 Posts
    • 752 Thanks
    KingL
    There's very little actual plumbing in that job - you're more in the low-end builders/high end handyman/decorators territory, there.

    You could try Carter Construction 07932 663 688 - but the job might be too small for them to take it on. Don't you get people putting "no job too small" type advertising cards through your letter box week-in, week-out ?

    • Lit Up
    • By Lit Up 8th Sep 10, 9:46 PM
    • 223 Posts
    • 24 Thanks
    Lit Up
    Folks. My mum tried GSR plumbing and heating ltd. They've quoted the following. Would appreciate any feedback on the quote.

    Ref: Bathroom works.
    To carefully remove and set aside existing shower cubicle and tray.
    To remove existing shower tray base and discard.
    To build new shower tray base as necessary.
    To re fit shower tray and cubicle, and make good wall tiling as necessary.
    To supply and fit altro flooring to match existing over remaining section of base.
    To remove existing extract fan.
    To diamond core hole above shower into bedroom behind to facilitate installation of new fan, and run new 110mm ducting at high level through bedroom to outside airbrick, and box in as necessary.
    To supply and fit new low voltage fan.
    To make good wall where old fan was fitted.
    To move existing wc suite slightly to the right for comfort, correctly fix pan to floor And supply and fit new flushpipe and cone.
    To apply new white silicone seal around bathroom as necessary.
    To investigate damp patch in bedroom and report findings.
    To rub down and frll bathroom ceiling, and apply 2 coats of white specialist bathroom paint.
    To clear all related rubbish from site.

    Materials and Labour: 1750.00 plus vat.

    Please note that since this quote was given, it has transpired that we will NOT need this guy to put in a new shower or shower tray, nor to taking away existing shower tray base, nor is altro flooring being supplied or fitted, nor is the WC being adjusted. What do you reckon I should be paying?
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