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  • FIRST POST
    • MSE Guy
    • By MSE Guy 23rd Dec 09, 1:30 PM
    • 1,628Posts
    • 1,255Thanks
    MSE Guy
    MSE News: Abbey customers hit by payment delays
    • #1
    • 23rd Dec 09, 1:30 PM
    MSE News: Abbey customers hit by payment delays 23rd Dec 09 at 1:30 PM
    This is the discussion thread for the following MSE News Story:

    "Thousands of Abbey current account customers are facing delays in receiving salaries, benefits and other funds, following a technical glitch ..."


Page 1
    • rb10
    • By rb10 23rd Dec 09, 1:38 PM
    • 6,304 Posts
    • 3,827 Thanks
    rb10
    • #2
    • 23rd Dec 09, 1:38 PM
    • #2
    • 23rd Dec 09, 1:38 PM
    Must be the snow, or the cold weather. I seem to remember that it was around this time last year that exactly the same problem happened to Nationwide - all credits into Flexaccounts didn't happen.
    • scott_lithgows
    • By scott_lithgows 23rd Dec 09, 5:38 PM
    • 1,387 Posts
    • 729 Thanks
    scott_lithgows
    • #3
    • 23rd Dec 09, 5:38 PM
    • #3
    • 23rd Dec 09, 5:38 PM
    My wages were always late during my thankfully brief time with abbey,funny though,workmates in proper banks never had any problem
    I have a deep burning indifference
    • stclair
    • By stclair 23rd Dec 09, 6:12 PM
    • 6,530 Posts
    • 3,468 Thanks
    stclair
    • #4
    • 23rd Dec 09, 6:12 PM
    • #4
    • 23rd Dec 09, 6:12 PM
    My mate who works for abbey as he dont have an abbey account he always gets his wages 2 days later than everyone else.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • Sol00
    • #5
    • 23rd Dec 09, 9:18 PM
    • #5
    • 23rd Dec 09, 9:18 PM
    Charge them 35 for late payment.
  • Extant
    • #6
    • 23rd Dec 09, 10:07 PM
    • #6
    • 23rd Dec 09, 10:07 PM
    Charge them 35 for late payment.
    Originally posted by Sol00
    Good luck; there's no contract in place between the customer and Abbey to allow for it.

    You might as well send a bill to the Queen.
    What would William Shatner do?
  • oxenryd
    • #7
    • 23rd Dec 09, 11:35 PM
    • #7
    • 23rd Dec 09, 11:35 PM
    Good luck; there's no contract in place between the customer and Abbey to allow for it.
    .
    Originally posted by Extant

    Think Sol meant it as a joke
    Originally Posted by Dr Cuckoo3
    Your bank and bank card does say something about the kind of person you are: Big 4 banks=sheep,Santander=someone who doesnt mind incompetence,COOP=Ethical views,a campaigner,First Direct/Coventry=someone who thinks they are better than others,NI Bank card when living on the mainland=Aspergers
  • Extant
    • #8
    • 24th Dec 09, 12:22 AM
    • #8
    • 24th Dec 09, 12:22 AM
    Think Sol meant it as a joke
    Originally posted by oxenryd
    It's difficult to tell 'round these parts.
    What would William Shatner do?
  • Sol00
    • #9
    • 24th Dec 09, 11:49 PM
    • #9
    • 24th Dec 09, 11:49 PM
    Lol yeah it was just a joke. Merry christmas
    • chattyuk
    • By chattyuk 26th Dec 09, 7:11 PM
    • 41 Posts
    • 9 Thanks
    chattyuk
    My uncle works for abbey in Belfast and he said at one stage they had 1000 people waiting in the telephone queue to speak to an adviser!
  • smigger15
    My salary was due that day, I phoned them at 12.10 to check my balance and realised it hadnt been paid in, to say I was angry was an understatement, the advisor couldnt give me any reassurances at all just kept stating that it would be in by the end of the day. Just as well I never booked the day off to go Christmas shopping.

    Salary went into account around 2pm. First time this has happened with Abbey, usually I have no problems at all with them.
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