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  • FIRST POST
    • MSE Guy
    • By MSE Guy 2nd Oct 09, 11:30 AM
    • 1,628Posts
    • 1,255Thanks
    MSE Guy
    MSE News: E.ON energy tariff now cheapest, though price 'too high'
    • #1
    • 2nd Oct 09, 11:30 AM
    MSE News: E.ON energy tariff now cheapest, though price 'too high' 2nd Oct 09 at 11:30 AM
    This is the discussion thread for the following MSE News Story:

    "Energy giant E.ON has cut prices on an online tariff to make it the cheapest on average, according to a price comparison site. Yet the cut is only for a minority ..."




    Last edited by MSE Archna; 02-10-2009 at 11:43 AM.
Page 1
    • Colin_London
    • By Colin_London 2nd Oct 09, 12:23 PM
    • 334 Posts
    • 125 Thanks
    Colin_London
    • #2
    • 2nd Oct 09, 12:23 PM
    • #2
    • 2nd Oct 09, 12:23 PM
    Just to confirm, do any reductions implemented on an existing tariff Fix Online v3 (as opposed to introduction of a new tariff, say FixOnline 4) flow down automatically to people who have already switched to that tariff? Or do EON keep people who switched prior to the reduction on the rates in force when they switched?
  • E.ON Company Representative: Helena
    • #3
    • 2nd Oct 09, 1:01 PM
    • #3
    • 2nd Oct 09, 1:01 PM
    Hi Colin,

    Just wanted to let you know where the discount has increased for the fixonline prices, this does apply to new and existing customers.

    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Plushchris
    • #4
    • 2nd Oct 09, 1:20 PM
    • #4
    • 2nd Oct 09, 1:20 PM
    Hi Colin,

    Just wanted to let you know where the discount has increased for the fixonline prices, this does apply to new and existing customers.

    Helena
    Originally posted by E.ON Company Representative: Helena
    Does this also mean that E-on can decrease the discount on this tariff at any time too?

    Meaning its a fixed price tariff but could possibly go up by 20% due to the discount being withdrawn?
    Missing Tesco R&R since Feb '07 & now a "Tesco veteran" apparently!
  • E.ON Company Representative: Helena
    • #5
    • 2nd Oct 09, 1:26 PM
    • #5
    • 2nd Oct 09, 1:26 PM
    Hi Plushchris,

    FixOnline offers the discount until at least 1st December 2010, this is also when the unit prices are fixed until.

    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • Colin_London
    • By Colin_London 2nd Oct 09, 10:44 PM
    • 334 Posts
    • 125 Thanks
    Colin_London
    • #6
    • 2nd Oct 09, 10:44 PM
    • #6
    • 2nd Oct 09, 10:44 PM
    Does this also mean that E-on can decrease the discount on this tariff at any time too?

    Meaning its a fixed price tariff but could possibly go up by 20% due to the discount being withdrawn?
    Originally posted by Plushchris
    Plushchris - EON have clearly 'tweaked' the discount on FixOnline 3 to ensure that it stays at the top of the Comparison Websites list.

    As I thought, and as Helena has confirmed, as EON have altered an existing product to the benefit of customers, they have applied it to everyone on the tariff whether they signed up before or after the tweak.

    Clearly they won't decrease the discount to customers detriment, as that would defeat the reason of signing up to a fixed plan.

    Well done EON for being consistent, and for not pulling the usual trick of launching a new product version with the lower rate.
    • property.advert
    • By property.advert 3rd Oct 09, 2:38 AM
    • 4,037 Posts
    • 2,158 Thanks
    property.advert
    • #7
    • 3rd Oct 09, 2:38 AM
    • #7
    • 3rd Oct 09, 2:38 AM
    I don't see E-on as anywhere near the top of the tree with my usage.
  • Seemore
    • #8
    • 3rd Oct 09, 11:17 AM
    • #8
    • 3rd Oct 09, 11:17 AM
    From todays TIM


    http://www.thisismoney.co.uk/bargains-and-rip-offs/household-bills/article.html?in_article_id=491427&in_page_id=510&c t=5
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
    • Colin_London
    • By Colin_London 5th Oct 09, 8:19 PM
    • 334 Posts
    • 125 Thanks
    Colin_London
    • #9
    • 5th Oct 09, 8:19 PM
    • #9
    • 5th Oct 09, 8:19 PM
    Well, I was happy that EON were increasing its online discount for FixOnline 3.......

    ....... until I read the press release:

    http://pressreleases.eon-uk.com/blogs/eonukpressreleases/archive/2009/10/02/1448.aspx

    and realised that my region (Eastern) is one of three where the discount is NOT being changed (Eastern, Norweb & East Midlands)

    So much for the energy sites which were stating that this discount was increasing 'across the UK'....
  • E.ON Company Representative: Helena
    Hi colin,

    I think there is a bit of confusion around this, I will try and clear it up.

    The Eastern and East Midlands areas increased the amount of discount from 24 September, the other areas that increased the discount was effective from 2 October 2009.

    Therefore Eastern and East Midlands did not increase it again.

    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
    • Colin_London
    • By Colin_London 6th Oct 09, 11:48 AM
    • 334 Posts
    • 125 Thanks
    Colin_London
    Helena,

    The discount changes on 23rd September were for East Midlands and Yorkshire regions, NOT for Eastern according to several change logs on energy saving websites.

    Therefore Eastern region online discount is still at 13.4%, unchanged from when I transferred to the tariff on 21st September.

    If there was a reduction in Eastern Region on 24/9/09 then please let me know, as it looks like the increased discount has not been applied to my account......
  • E.ON Company Representative: Helena
    I apologise colin, the discount for Eastern changed on 2 October 2009, the fixonline discount increased slightly from 13.3% to 13.4%.

    Therefore, it won't show on your bill until next quarter.

    Sorry

    Helena
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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