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  • CandyBar
    • #2
    • 3rd Feb 09, 10:59 PM
    • #2
    • 3rd Feb 09, 10:59 PM
    Since I know the restaurant has to pay for card processing (and they probably have to declare the tip to Inland Revenue), and the transaction is over, I probably wouldn't.
    • championmongo1
    • By championmongo1 3rd Feb 09, 11:04 PM
    • 93 Posts
    • 23 Thanks
    • #3
    • 3rd Feb 09, 11:04 PM
    Put it down to experience!
    • #3
    • 3rd Feb 09, 11:04 PM
    I would just put it down to experience and be more careful next time! After all you are usually asked to check the amount BEFORE entering your PIN therefore once entered the transaction is complete. If it wasn't my fault that would be a different matter however...
  • hermoine
    • #4
    • 3rd Feb 09, 11:08 PM
    • #4
    • 3rd Feb 09, 11:08 PM
    def ask for it back - I cannot afford to give away a tenner!


  • redmandarin
    • #5
    • 4th Feb 09, 2:34 AM
    • #5
    • 4th Feb 09, 2:34 AM
    OK, I made a mistake (although this would be unlike me in this situation!) and as it wasn't the waiter's fault, I would explain to the management that I am sorry, and that it was my mistake and that I therefore request a refund of the overpaid amount. If they refused to do this, I would explain, politely, that it would be in their best interests to do so, to save any potential negative publicity (ie. the prospect of having everyone I know, plus "well-known" restaurant guides/web sites know of their un-cooperative and unhelpful attitude and that this would probably not be beneficial to their future custom). Should I receive a negative response, I would leave the premises, never to return, (and I would notify the said contacts of my experience). However, I would not penalise (ie., by withdrawing my tip from) the poor person waiting at my table, as she/he has to endure the "activities" of the management on a daily basis - and she/he is possibly on minimum wage, too!
  • worbikeman
    • #6
    • 4th Feb 09, 3:31 AM
    Credit card tip overpayment
    • #6
    • 4th Feb 09, 3:31 AM
    I would not normally include the gratuity in a cc payment but leave it as cash so I know it will be picked up by the waiter/waitress who served us. But for the purposes of this dilemma...
    Definitely ask for the tenner back OR an equivalent voucher off a future meal (saying how much we enjoyed it and will def come again) OR leave with equivalent value in take-away drinks. If the restaurant refuses all these options I might brandish my mobile and remind them that I could stop the transaction altogether before it got processed. I think a restaurant shouldn't really include the gratuity in the bill, as how does the customer know where the money goes?
    • Taffybiker
    • By Taffybiker 4th Feb 09, 5:27 AM
    • 917 Posts
    • 499 Thanks
    • #7
    • 4th Feb 09, 5:27 AM
    • #7
    • 4th Feb 09, 5:27 AM
    At 14 for a 40 meal the restaurant staff would surely realise it was a genuine mistake and would likely be accommodating, so yes I would ask for the transaction to be cancelled and a new one issued.
    If they can't or won't then I would not make too much of a fuss since it was my fault after all.
    It does seem to me though that if I didn't check the amount first I probably wouldn't check the receipt afterwards either.
    • phoebe03cat
    • By phoebe03cat 4th Feb 09, 5:56 AM
    • 869 Posts
    • 837 Thanks
    • #8
    • 4th Feb 09, 5:56 AM
    • #8
    • 4th Feb 09, 5:56 AM
    Yes, as the money may well not get to the waiter/ress anyway as its at the discretion of the restaurant whether they pass it on. Personally I always tip in cash and always make a point of asking if they will be getting it!
    • Ancelyn1331
    • By Ancelyn1331 4th Feb 09, 5:59 AM
    • 479 Posts
    • 298 Thanks
    • #9
    • 4th Feb 09, 5:59 AM
    • #9
    • 4th Feb 09, 5:59 AM
    No, chalk it down to experience and be more careful in the future. Hopefully the overworked and underpaid staff will recieve all of the tip.
    To see a world in a grain of sand,
    And a Heaven in a wild flower,
    Hold Infinity in the palm of your hand,
    And Eternity in an hour.

    William Blake
    • nedsplace
    • By nedsplace 4th Feb 09, 6:15 AM
    • 1 Posts
    • 0 Thanks
    Christ Martin
    what the hell are you doing spending 40 on a meal out let al;one over tipping??? Come on, get a grip, ask for your Tip back and an explanation of why the bill was so HIGH in the first plac e..
    • toadhall
    • By toadhall 4th Feb 09, 6:36 AM
    • 328 Posts
    • 78 Thanks
    yes, i dont tip unless the service is exceptional, cant afford to eat out that often !
  • durster2006
    my mistake. i wouldnt bother.
  • silogram
    incorrect bill
    I think it right to ask for the bill to be corrected. After all it's an error and should be made right.
  • outofstock
    The pain of a 10 loss will help you to remember in future to be more careful.

    You will save much more than 10 in the coming years by being more diligant.

    In the meantime you should use the opportunity to play the rich man rather than Scrooge McDuck
    Nice to save.
  • taytay
    Why tip anyway? I worked in restaurants for over 8 years and still dont understand.
    In USA OK, In UK no way.
  • bennett2kuk
    I hate the idea of tipping in restaurants. I simply don't care about the service as they are simply doing their job and they get paid for it, and if it is the owner you are dealing with they are getting a "tip" from the profit margin from your food.

    I simply don't care if the hospitality industry isn't particularly well paid, if they don't want to earn so little then do another job where you earn more. I go out of my way in my office based job every day and despite the promise of a bonus the topsy turvy money market means it wasn't paid this year.

    I experienced this gratuity nonsense in TGI Fridays recently, all you have to do to avoid paying too much is not put any gratuity in the handset and leave a couple of quid if you really feel its necessary. I never tip over 2, and I very rarely carry any cash anyway so have no problem walking out and leaving nothing.

    Sorry but that's just the way it is.
  • Mrs Moc
    I always tip in cash so I know the waiter/server will definitely get it. In this case though I would chalk the 10 down to experience.
  • Sarah.A
    I kinda agree with Taytay, I used to work as a waitress when I was younger and we would never expect tips. We do get a wage like everyone else after all, we are not working for the love of the job -(thats for sure!! )
    If you tip at a restaurant, should you tip a shop assisstant too if they were helpful, or a teacher who helped you learn something....err no, they are just doing their job!
    Sounds a bit mean, but I can't afford to give my cash away. Every penny counts!
    • skylight
    • By skylight 4th Feb 09, 7:58 AM
    • 10,424 Posts
    • 16,875 Thanks
    1. I dont use a credit card in a restaurant anyway
    2. Even if I did, there is no way I would ever put a tip on the payment
    3. If I did, then no. I would not ask for it back. Its my mistake so deal with it. I cannot afford to "lose" 10 either, but if I am that skint, I shouldn't be at the restaurant in the first place!
  • Sarah.A
    I always tip in cash so I know the waiter/server will definitely get it. In this case though I would chalk the 10 down to experience.
    Originally posted by Mrs Moc
    Sorry Mrs Moc, but in my experience, it gets put into a pot and split between a bout a million people (including kitchen and bar staff) so in the end (maybe a Christmas) you see very very little of your share. IF you took it for yourself (even if you did all the work, it is frowned upon, and might even get you into trouble!) Harsh but true!
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