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  • zincoxide
    I think I've won.

    To cut a long call short - I called them this time and gave them the account reference...

    Debitas: Sorry sir - we are no longer dealing with this account
    Me: Has it been passed on?
    Debitas: The only notes I have on my screen are telling me we are no longer pursuing this debt
    Me: Does that mean it's been passed back to capital one or you've sold it to someone else?
    Debitas: It appears that we still have the debt but are no longer chasing payment

    Absolutely astounded - though, they still need to remove the default from my credit record.

    I'm not gonna know what to do with myself - maybe I should set up my own call answering company?
    Treat others as you would like to be treated
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