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I have been debited twice but it’s impossible to get my money back
Sorry for the long post. I recently went to the post office and paid £42.80, placed my debit card in paid and it was “accepted” on the machine but no receipt printed off and the gent behind the counter said it had been rejected, placed my card in again and it worked and the receipt printed off. Upon looking at my banking…
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Section 75 complications
Hi, I don't know if anyone can advise on a claim I have made, which Tesco Bank have declined. In a nutshell, I manage a the home of my daughter and I rent out on Airbnb whilst she is working overseas this year. I pay for services and any repairs. We have a 50/50 split of the rental income after expenses. A couple of months…
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What does DDR RFD, E TFR mean on Barclays statement.
Hi, I contacted Barclays as my energy company took an amount out of my bank that wasn't agreed, this was 1 month ago. I contacted them, and they said they would reverse it, but nothing. So I contacted them again and they apologised it wasn't proccessed the first time, and I had it back in my account the next day. On my…
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Global payments do it again !
I have a small business and we use Global payments for our credit card sales. I’ve just been checking the bills to complete my vat return and discovered that, even though I completed the PCI compliance in February, they have charged a non compliance fee of £75 for May and June. This isn’t the first time their software has…
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Mortgage charges
If you have a 5year short term mortgage agreement for say £300k . If you then decide to sell your home with 4 years left on the deal. As part of the deal you can pay an extra 10% each year. So when when you sell your house and the payment is made. The bank calculates what is owed including early repayment charges. My…
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PCP Car Commission
Hi - just wondering if anyone has had experience with My Money Advisory - not to be confused with My Money Advisor - in respect of claiming for mis-sold PCP car finance and undisclosed commission. I'm just wary about the information they want and it seems that I am to be paid back a significant amount of money but it will…
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A success story to encourage others.
I used the template from here to complain about how First Direct treated me after knowing I had health issues. They cut my overdraft from £2500 to £0 and they charged me fees for going into an unauthorized overdraft because fees themselves put me in the negative. A nasty circle of charges… They fought the case right to the…
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Dilemma
I couldn’t find a topic for this, sorry. I’m really hoping for advice. I paid a bill to a company in Armenia in January and it went through ok. In may I had to pay another bill for a larger sum. The money has only just got back to me now. If I pay the bill again I will pay 400£ more due to currency changes. The person I…
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Hidendatax.com / Hidenda
Hello everyone - firstly, thankyou for all your messages - rather than responding to each one, I thought to post the following which may help in response to questions received 1. Hidendatax.com and Hidenda.com are two separately registered organisations with the same director Mr Lee Mellor - If you search companies house,…
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Hidenda
I e-signed an email from Hidenda, as they asked for it before they could go further in relation to a refund of Marriage Allowance (£1,200 they said). I've checked back and it doesn't say that I was signing a Contract, but they're now alleging that I have. They are now demanding that I go ahead with the claim online,…
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Barclays unilaterally changed my account!
I've banked with barclays for over 40 years and have had an interest free overdraft on my current account for many years. The overdraft ammount is £2700 but Barclays havr started charging me 35% EAR (variable) for using this facility. As soon as I go £1 overdrawn. I don't recall any correspondence informing me of this and…
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Provident Affordability Claims
I have an accepted affordability claim with Provident Home Loans. I submitted all the relevant stuff through their portal (let's face it, it was lockdown - there was nothing better to do) and in October 2021 I had an email from them agreeing my claim and stating that payment would be made by the end of June 2022 (which…
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Reclaiming bank charges
I was wondering if anyone could help. I have submitted the template letter to the Halifax in relation to package account fees. They want to speak to me for more information. I’m worried they are going to try and trick me in to saying something that means they can refuse my claim. I had used the mobile phone insurance…
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Barclaycard customer? Check your account and don't bin post as it's refunding MORE people, with some
Do not throw out letters from Barclaycard and double-check statements as the credit card company has admitted it's refunding MORE customers. Read the full story: Barclaycard customer? Check your account and don't bin post as it's refunding MORE people, with some getting £1,200 If you haven’t already, join the forum to…
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chargeback after Section75
I was due to start a cruise round St Petersburg in Sept, leaving from Copenhagen. I booked flight to Copenhagen thru easyJet, but cruise line has cancelled due to Ukraine/Russia situation.They refunded all monies paid immediately. I requested cancellation of flights to/from Copenhagen from easyJet and explained why, and…
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Fees Refund on a Card with Debt Collection
Hello all, I have just received a letter from Barclaycard stating that there is a substantial refund due for fees, late charges and interest that was applied in error. However, the balance is with a debt collection agency and Barclaycard state the refund will be paid to them rather than to me. I would have thought that the…
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Challenge Credit Card Interest as thought it was frozen (as per DMP)
hi, looking for advice on whether I would have any claim in making an official complaint into a Santander Credit Card charging me interest after I thought it was frozen. In 2017/18 I got myself into debt and ended up entering a debt management plan with PayPlan after receiving a number of defaults. Included in the plan…
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Barclaycard
Hi, Today I received two letters from Barclaycard offering me a small refund on two of the cards I used to have. I had four cards with BC as two cards I had with other providers converted to Barclaycard. So these letters just relate to 2 of the four. One is offering me a refund of £128.22 which includes £75 for…
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Paypal
Hi, I made a due payment to my PayPal account the other week, however it stayed in ‘pending’ and has only just cleared today. However in the meantime PayPal kept taking the same payment from my bank account two more times, this has not been returned to my bank account. I contacted PayPal and they said as soon as the…
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False charge back
I think my friend has committed a money offense So he signed up to a partnered trading scheme (Trading prop firm) and this firm then went bust and closed down. They changed all their terms and conditions and lied to customers. He emailed and requested a refund for the original purchase which they gave to him. It was…