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EDF Energy...why don't they listen?
I moved house in Sept 09 and made arrangments regarding my gas and electricity, the previous tenants used EDF. In Dec 09 a final gas bill arrived from EDF addressed to 'Dear Customer'. The bill was from from July 09 to 17 Sept. I phoned EDF and explained that the bill was not mine but agreed I was liable for 9 days of gas…
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British Gas problems again!!!!!!
long story short, since moving into my house 6 months ago i have had british gas take 2 payments for my gas bill each time i paid via their online payment system, once in jan and then again in april. after finally getting that sorted end of april they said i'd be better to switch to d/d monthly variable which i'd planned…
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Moved to BG to get my meters switched....
is there any constraints on when I can now move to another company? Not sure what rates i'm on, waiting for the first few bills so I can get some info together. Just wondered if there is any constraints on me after having the pre pay meters removed and swapped to direct debit type meters?
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Free energy monitors???
Does anyone know where i can get a free energy monitor. My neighbour got one and she is with British gas, but I am with Scottish Power and they dont seem to do them. I dont want to change energy provider, so is there any other companies that do them?
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Help reading new gas meter
Got my gas meter replaced yesterday. I am a bit confused how to read it as my reading is 9999966!! There are so many 9 digit. Is it the last 4 digits I should read 9966. The last two digits 66 have red border line and then there is another digit bigger red borner line which seems to be moving up, I guess I ignore this. I…
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Option 14 Electricity
Hi. I've had a search for this on the forum but can't see whether it's already been discussed. I get my electricity from ScottishPower Manweb, and in my part of Wales they have an "Option 14" tariff which is similar to an Economy 7 tariff but you get 14 hours of off-peak electricity (between 1pm and 4pm, and between 9pm…
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How do I work out how much elec oven uses ?
Hi, i'm trying to work out how much it costs to have the oven on. The only thing I have is that it's energy consumption is 0.79Kwh. Sorry for being thick, but does this mean it uses 0.79Kwh of elec when it's on for an hour ? How do I then work out how much per hour it costs ? If it's 0.79Kwh per hour then I can just x it…
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Help with working out gas and electric bill?
Hiya Am hoping someone can help me work out a gas and electric bill - have been pouring over different websites claiming they help you work this out and have only gotten myself more confused! the bills are from npower elec 261 units gas 37 units on the bill it says elec: 1st 284 at 14.460p then @ 12.300p gas: 1st 938@…
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Waiting for Warmfront :(
My initial assessment was done on the 1st of December 2009. As of today i have heard nothing, except their standard letter that they havent forgotten me. I thought the work was supposed to have been started within 6 months, which is up on June 1st, so i rang up today to see if anything was happening. The chap told me that…
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Whats your DD for elecricity per month?
Hi all, I have just had an electricity bill land on the doormat, bad news! We are in a 3 bed semi and pay £35 a month for gas heating and water, and until now £35 a month for electricity. Now they want to put the electricty up to £75 a month....this seems excessive but maybe I am out of touch? I am just wondering, how much…
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edf energy change of account holder
My partner left about 3 years ago and has left his name on the edf energy account. I've tried to call up edf and change the account in to my name, so i can pay by direct debit and change energy company if i need to. The thing is edf has made it very difficult and will not discuss anything about the account nor will give me…
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Meter misread - Beware
Just had a bill from EON after they read my meter showing 250% increase in electricity consumption. My digital meter has one display, but pushing button cycles display through "total consumption", "night units component" and "day units component" (these latter two adding up to the first). Error is they read "total…
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Scottish Power monthly cash plan
I'm hoping someone can shed some light on this, Colin maybe (I saw some of your posts in other threads). I'm now with Scottish Power for gas and electricity, I asked for no standing charge, they got it wrong in the first place, but when I challenged it I was put on the monthly cash tariff with no standing charge, and I'm…
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NPower Business Electricity And Gas Help!
Hey all, Can somebody help me please? My father owns an off-licence and stupidly, he signed up for a Fixed Term Supply with NPower that started in the year 2006 for 5 years! The bills he is receiving is horrendous - he is currently paying £420.00 per month for his electric. He has called NPower who said he cannot come out…
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EON Not enough digit space for details
Half way through my change to EON and Im filling in the third section form which requires my present gas reading preceded by the gas serial number. Problem is , I copied the whole serial number letters and digits off the front of the meter(all in one line) into the form, but the form is obviously expecting less digits and…
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Help! First time getting set up!
Hi everyone. Firstly I am sorry if I am going to come across dippy, but I really don't have a clue what I am doing. I am about to take over my mothers tenancy on a 2 bedroomed house. She is moving out and the landlord has agreed I can stay at the property. I am currently in the process of trying to sign up for gas and…
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help with meter reading
hi, i moved into a new house a month ago and had a few problems with my gas and i am expecting a final bill from british gas now, i did tell them my meter reading over the phone. could anyone tell me how much my bill will be please...the meter reading is 00130. thanx for any help.
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Npower Bill Help - DD increasing
Hi Ive just got my bill for the last 6 months, from 20th Oct to the 20th April. I used £158.08 electric I used £519.09 gas I am on their Go Fix rate for both electricty and gas. My account was in roughly £71 credit and theyve used that off the bill and used the £100 bonus I got for staying with them, which makes my bill…
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Scottish Power 19.75% price rise
We have just receved a letter from Scottish Power saying that our electricity is going up in price due to the regulators from 31/3/2010. (yes that's over a month ago). This price rise is a staggering 19.75%!! Anyone else heard of this regulation?
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being charged for a place i dont live
hi i'm in need of some advice, i moved from my old property in january this year. i informed the gas supplier (scottish power) a month in advance that we was moving, since then we have still recieving the bills for the old property. we have been intouch with scottish power on numerous occasions who have appologised but i…