-
Neighbour snoring
Hi all , I am at the end of my tether , bought a 1st floor flat , I have not been able to use the main bedroom at all due to neighbour below snoring , my adult sons have each tried and either can’t get to sleep or are woken up , the last straw is finding my son sleeping on the floor in the kitchen . when the neighbour is…
-
Gold / jewellery bank scam
It appears the "give your money to us fake police" scam has been updated:https://www.express.co.uk/finance/personalfinance/1866600/hsbc-scam-warning-gold-jewellery Please don't fall for anythinglike this folks. If your bank rings you on any pretext, thank them then put the phone down, and call them on a different line (or…
-
Driving Licence Renewal
Hi I need to renew my Driving Licence. My Passport had expired also so I renewed that first, got a photo taken at a local photo shop with a code to input on the passport site. it went great and only took a week. a week or so later I've then gone to renew my driving licence under the impression they would use my passport…
-
Praise for outcome re Complaint to Octopus Energy.
https://forums.moneysavingexpert.com/discussion/6500618/octopus-energy-customer-service I had become really quite stressed and upset but was so relieved when my complaint was upheld and Octopus Energy apologized. Although I did not ask for financial compensation Octopus Energy also paid £20 into my account. I was satisfied…
-
TOOTH EXTRACTION - V - SKY
Hi all, I just had to post this, because I have just had the most laughable and painful experience, ever, with SKY. Not to mention wasting 30 minutes of my life. I have, what 'they' call, ultrafast fibre 145Mbs to the property. Trust me, it is by no means fast and I have 'never' had 145 download in the 2 years of being…
-
Boots Advantage
Thanks for the warning but I didn’t know they could rob all the points if they weren’t used. I just found my £15 worth of Boots points were stolen in 2021 as I haven’t shopped at Boots since 2019! I could never use the points anyway because I never bought Boots branded products; so I guess it’s no loss. I have cut up the…
-
Annoying Pot Noodle Ad
The new ad with the woman noisily slurping a pot noodle just makes me cringe every time it’s on Vent over
-
Annoying Smoking Neighbour
Ok, so I have a neighbor who lives in the flat above me and he goes outside for a cigarette quite often, like maybe every 15–30 minutes when he is at home, which is quite often as he doesn’t really have a full time job. I don’t mind the fact that he goes outside for a smoke but what makes it annoying for me is he’s unusual…
-
Any ideas or help with John Lewis terrible customer service
We're really struggling with John Lewis at present and wonder if anyone has any tips for actually speaking with them and getting an answer to various queries before Christmas (this year). The customer service number rings and rings (with the irritating holding music) and then, when someone does pick up, they can't help…
-
Wowcher - have I been hacked
I woke up today to read an email from Wowcher confirming I had changed my email address. There was also an email from Paypal for a payment of £127.99 for Wowcher sales. All of this was a surprise and a shock to me. I immediately checked my bank account, my Paypal account and tried to contact Wowcher to quesry what this was…
-
DERILA PILLOWS UP-SELLING
Has anyone else had the same experience of ordering one pillow from this company on-line and being charged for four? Initially we thought it must be our error but research has shown this has happened to many others. Orders cannot be cancelled and returns have to be sent to Lithuania at great expense to the purchaser. We…
-
Amazon Prime Coincidence?
It is 10:54 on the 17th Jan. My Prime runs out on the 18th Jan and because of the adverts they will now include with Prime I'm not resubbing (also because Prime is no longer next day, its normally a 2 day wait now). At just after 9pm I attempted to order an item via Prime to be delivered to the locker over the road which…
-
Couriers - Unfair Newbie Customer Rates over Loyal Customer Rates
Hi, Has anyone come across newbie customer courier rates that have been considerably lower than existing customer rates for exactly same profile and sometimes even for lower volumes than the existing customers. How can this be fair? Has anyone taken the biggie courier companies on over this and won? Is it actually legal?
-
Poundstretcher rip off ?
With the gardening season soon to get going again I need to stock up on plant food, I usually use Miracle Grow All purpose so looked to see if anyone had it of offer. I looked at the offers page on the Poundstretcher web site and 1kg Miracle Grow plant food advertised in their sale listing for Now £9.50 , The R.R.P for…
-
BT cold callers at the door - assumed it was a criminal gang
My cul-de-sac in Edinburgh today had 2 young males purporting to be from BT round our doors. They said "neighbours have complained" about broadband speeds so they are here to test each person's equipment inside our home. (Errr...i'm with Virgin Media....) They were so rude when challenged, untidy and unprofessional that we…
-
Trustpilot Reviews site
Hi, Is Trustpilot mainly for UK reviewers or Global? In their search filter options you have: - Asking for reviews - Claimed - Unclaimed Does Unclaimed mean the company doesn't have a trustpilot account but instead the customers doing the reviews for that company made the trustpilot account for them? What's the difference…
-
Royal Mail seem to have increased number of Fee to Pay cards - just their bit of Christmas Cheer?
We haven't had a 'fee to pay' card (where Royal Mail claim the sender failed to pay the correct postage) from Royal Mail for years but over the last couple of weeks have had four ! The 'handling fee' (excess charge) is massive in proportion to the postage charge - though they do not actually state how much postage was paid…
-
Sports Direct Ripoff on returns
I just bought two items online in the Sports Direct sale. They charge £4.99 for delivery even if you collect from store, then £4.99 to return goods. Is there any way I can claim back the cost of postage of the return?
-
Love holidays and similar…..be aware
hi all i dont know if it’s common; practice, however… we booked a holiday with love holidays all confirmed, paid, great, for 3 months time. Then it transpired that the hotel was not available despite our confirmed booking no problem, we found a date a week later, said just change it. But if we wanted to do that, since they…
-
CareVetNow.com - Warning that it could cost you much more
Hi I recently used CareVetNow.com and wanted to share my experience because there aren't many reviews available. Carevetnow.com provides online access to veterinarian advice. The cost to speak to a vet was advertised at £3 which seemed good so I went ahead. At no point was I aware that after 3 days this would turn into a…