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Refund after return
Hello, I bought a processor at the end of Dec last year, it broke and I contacted the company I bought it from and they sent me a returns number, I sent it off and it was signed for, anyway a month later and I have heard nothing, so I write to them and ask whats going on? nothing, a week later I write again, this time I…
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advice please
today i went to a cash and carry, who at this stage shall remain name less. I bought a few things, including a pair of shoes, at the check out i saw the cashier check the shoes in the box, scan them and pass to me, i paid for all items and left the shop. However when i get home, i discover that the cashier had not taken…
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No credit, no refund no option to travel on dates to suit us
Booked flights in February to fly out on September 27th. Flights cost £1300 for two via Ebookers. Found out a month later that my mrs is pregnant and will be 35+ weeks gone !by September 27th so cannot use these flights. In the terms and conditions it states that we can reschedule our travel dates so long as we use the…
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Scottish power sudden bill of 2.80
Hi all I have recently moved (28 apr). I used to be with Scottish Power in the old place. The last bill was taken on 27 April. Nothing was taken in May. I am in the process of changing banks, and I cancelled the direct debit whih I saw was still active. Immediately I got a letter demanding 2.80. I called SP who said it was…
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No receipt and paid cash. Am I screwed?
Bought a skirt 6 weeks ago. Wore it and it came apart at one of the seams. My OH brought it back to Asda. They said no receipt, no refund. The label had also faded quite considerably (no clue why, it was only washed twice!) and as they couldn't find the code on the label, he was told no chance. He came home an we hunted…
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Glastonbury wellie nightmare
Hi all... could anyone give any advice to the following. My other half purchased from Irish mens wear, a pair of "joules" wellies, which after the first couple of hours of her wearing them at Glastonbury, completely deteriorated. The interior of the wellies (both) had ripped, or the stitching had come undone, causing her…
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i don't like being looked at in that tone of voice
i'm absolutely outraged! how much can i sue them for?
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replacement now faulty -my rights???
I bought a lazy spa just under 2 years ago within a year it had ripped along several seems, the retailer didn't have any to exchange it for so I contacted the manufacturer and they replaced it in July'10 but sent a letter saying my guarantee had now expired the replacement has now developed the same fault after 11 months…
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'Streetwise Marketing' won't leave me be!
Hiya, About a year ago, I was wearing my gullible hat, and I signed up for a free book from 'Streetwise Marketing' c / o a chap called John Harrison (have a Google; He gets about!), based in Rotherham. Since then, they've bombarded me with countless newsletters, and rubbish / general junkmail / emails, even after I've…
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Can I return shoes?
Hi, my daughters have recently been bridesmaids and I bought them both some satin shoes from Marks and Spencer's which were £18 each. They wore them for the wedding and for the disco. The problem is that they are dropping to bits. My eldest daughter had to take hers off in the end and walk around bare foot as the sole was…
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Orange Mobile Phone Cooling off Period
Hi, I have just order a mobile phone from orange over the phone, the phone has arrived and I don't like it. I have called them up and they have said that I can return the phone for an exchange but am not able to cancel the contract I will have to take another phone with them. Am I not covered under the Distance Selling…
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Conned out of my money
Hey all I recently brought something online which cost £150. I paid through a VISA debit card, but I recently found out that the site is a fake and doesn't send out goods or reply to emails. I'm just wondering what can I do to get my money back? I've heard of something called VISA chargeback? How easy is this to do. I have…
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Scamming- Company CCS Premier Ltd
My son brought a second hand car from a private dealer and 2 months later the engine blew up. He ordered and paid for a second hand engine from a Company called CCS Premier Ltd over the internet. The engine was supposed to be delivered each day this week but now the company are not answering the phone. They are registered…
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Gym membership
I signed up for the gym in januray of this year . I registered and filled in my bank details, but she took the first months payment of my maestro bank card as she said it would be quicker...I have now noticed i have not been charged any subsequent months since januray... I dont know what to do...I actually want to leave…
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Elonex TV (Possible Broke)
So I was watching Club reps aftersun next thing my TV goes all black, But still with sound I gave elonex a phone call and they gave me tech support number, I called but they said the TV is discontinued and no parts are made for the TV. The agent said it sounds like the video board has gone. So I bough the TV in 08/06/2009,…
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Distant Selling Regulations - Hygiene Product
I would appreciate an interpretation of the Distant Selling Regulations. So an on-line purchase was made of a small pressure relief fleece for a chair (lambs wool on a backing). Upon receipt the item was opened and tried and was found not to be suitable. The company has been contacted within 7 days to arrange return, but…
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Bed bugs and dust mites in a new rug
Hi, About a month ago, we purchased a rug from Marks and Spencer online shop and within a week I realized that there are some dust mites or similar infestation in the rug, my wife got several rashes from their bites. We have returned the rug, but the bugs have spread to our mattress and bedding and now the situation is…
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Ticketmaster Wont Refund
In Dec last year I purchased two tickets from ticketmaster. In Jan of this year I purchased a third ticket on my new debit card as the other one had expired. On June 6th the concert was cancelled and an automatic refund was issued...supossedly . I received the refund for the third ticket but not the first two. After…
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Xtrons - AVOID!
Last February I bought an Xtrons TD714G in car unit. This is basically a 7" screen with a DVD player, GPS unit and MP3 player all in one. I bought it direct from their website as they give a 2 year warranty and state that they dispatch from the UK and they have a UK service centre. I paid £189. In May the unit stopped…
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Car Calamity & Warranty Woes
Forgive the title of the thread, the background to this thread is as follows. June 2010, I bought a car through a personal loan, and a second hand car warranty through a point of sale loan. The supplier of the warranty went into administration in the first quarter of 2011 unfortunately. So I tried to get the finance…