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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Duty of care from utility provider or backbilling?
I'm trying to help someone who has suddenly been given a ridiculously high utility bill. I don't know all the reasons behind it yet like how much energy they have been using and all the usual things. But my question is this....shouldn't a utility provider be regularly reviewing how much energy is being used and how much is…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Scottish Power
Hello everyone. Sorry I haven't been here for a few years. :) I have tried to post this via https://play.google.com/store/apps/details?id=uk.co.scottishpower. I suspect what I wrote will not be viewable. I wrote this: Scottish Power is dreadful. I closed my account one month ago. They owe me over £1,500. I should have…
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British Gas billed me 6.5 times my real electricity usage for 2 years
Apologies
for the long entry. British Gas
billed me, on average, 6.5 times my real electricity usage for 2 years since
their contract began, with peaks of 22 times as much, as reported by Government
contractor SGS in January 2024 after checking my broken meter, now replaced. I was overcharged
from Feb 22 to Jan 24 and I…
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Eon not able to install smart meter due to insufficent cable lengths in current install
Hiya, As part of signing up to 'Eon Next Pledge Tracker' I agreed
to have a Smart Meter installed, the install arrived this morning only to tell
me that it was impossible to do with my current consumer box wiring due to the
fact the cables are too short for them to install one and not sufficient space
in the current…
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Increasingly high bills from EDF
My bills from EDF have always been quite high but recently they seem to be getting out of hand. We have a Smart Meter which submits readings but they have been quoting us nearly £500 a month for usage over the past 3 months. We are two people living in a two bedroom flat so cannot understand why the bill is so high. Each…
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British Gas Meter Ongoing Traumatic Saga
It is with an epic level of frustration I write this as I have absolutely no idea where else to go to get the issues caused by British Gas resolved. My husband and I moved into a house which at one point in history had been two flats. As such there were two gas meters and two electricity meters of which we are paying…
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Octopus app wheel of fortune - anyone ever 'won' anything?
Everytime I log into the app, I spin that daily wheel. Probably done it a 100 times and never won anything. I wondered if anyone else has?
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Economy 7 and Smartmeter
We had a Smartmeter2 installed in 2021 with Economy 7. It has never connected and just works as a legacy meter so I send in monthly readouts. I noticed straight away that our 30Amp AGA cooker which charges overnight was not in sync with the off peak rate. About 49 minutes out. No explanation was identified so we just put…
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Why aren’t energy prices falling faster?
A quick search of gas wholesale prices and it’s clear to see the prices are falling back in line with 2020 prices. So why are we still paying so much on our energy bills?! Can anyone explain?
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My octopus tariff Vs outfox the market
Hi all, I'm currently with octopus on the price cap tariff and have seen there is a deal with outfox the market thats 13pc below price cap for electric and 9pc below price cap for gas. Does anyone know or can anyone remember what the predictions from Cornwall insight were when Martin Lewis talked about this last time as I…
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Understand octopus bill
I have a monthly DD of £184 and the monthly charge is around £75 to £100 But the bill is always showing as a minus, which indicates to me that I'm in credit. Is this right? I mean, my council tax starts as a positive and every payment reduces the total outstanding, as does my water bill and even my credit card. But it…
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Octopus Energy
We have a situation with Octopus Energy. We switched from Shell Energy to Octopus in November 2023 for electric and Gas. We have smart meters for both. We have discovered that Octopus have only been charging us for Gas and when we queried this in March 2024 as we saw that only Gas was mentioned on their Bills to us. They…
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Utility Point - Barratt Smith & Brown phishing scam
For the past year or so, BSB have been chasing me over email and text for a disputed debt of £46.40 on behalf of Utility Point. I've sent them multiple emails saying that I've never heard of the debt or received a bill from Utility Point. I asked them to send me evidence of the bill in writing (i.e., the actual bill from…
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Incorrect Energy account movement
Looking for some advice and Direction here, if possible. I live in a Flat – Flat A to be precise. Last Wednesday I received an email around 8:30pm from my
energy supplier – Octopus – “Sorry You’re Leaving”. I am NOT moving my energy account. I very swiftly replied to this as the email told me to,
saying I wasn’t leaving.…
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British GAS overcharging and Harassing. Energy Ombudsman supporting them.
Hello all. I need help or some direction as to what to do next. During 10/09/23-18/09/23, I was out of the country and
turned off my boiler (my only gas appliance). On my return, I found I had been charged
£2-3 on three occasions and more than £11 on 13/09/23. We were concerned as
this could have been happening all 713…
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New boiler or other option (house for sale)
The house (2 bed end terrace) we are preparing to sell this summer needs its combi boiler replacing, it’s 13 years old and the repair it needs would cost £800+ maybe more, so it was recommended that we replace it. The rough quote the plumber gave so far is £1800 for a cheapest combi boiler installed with 5 year warranty.…
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Scottish Power. FIT payment not received.
Scottish Power have sent their customary letter to say how much my FIT payment is for the last quarter. However they have not paid it into my bank account. Normally I get the payment a week or two before the letter. Problem is (as ever) I cannot contact them to sort things out. Their HELP chat only deals with those having…
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IHD electricity usage 1/1000th of what is should be
My IHD from British Gas is showing my daily electricity usage as 1/1000th of what is actually is as in it says I used typically 0.015kWh of electricity per day when it should be 15kWh. Unfortunately I am billed for the 15kWh. I have tried another IHD from Glowmarkt and it has the same issue and on discussing the issue with…