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British Gas- increase in DD when account in credit
Hi, I've received an email from BG today with my replacement bill (although I did not ask for a new bill and usually it says my bill is due or ready to view online). In the email it says my direct debit will be increasing for both gas and electric from January. When I have previously received emails of this nature my…
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Can British Gas Transfer Debt To Someone Without Their Knowledge?
Hi all, Hoping you can help on this problem with British Gas, on behalf of a friend. “Is it legal/possible for British Gas to transfer a bill/debt from an account holder, to a non account holder, without any confirmation from that person that they acknowledge and accept the debt?” This exact situation has arisen, whereby…
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Mains gas? - you're lucky! Please help!
People without mains gas who want gas central heating have to use LPG (liquefied petroleum gas) either from bulk tanks or cylinders. Bulk tanks are owned by the suppliers - and we sign a 2 year contract and can't shop around. Prices are NOT regulated by Ofgem. We'd like Ofgem to regulate LPG as well as mains gas and…
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I think im being ripped off by British Gas
To cut a long story short i have recently swapped from British Gas to a competitor....at the time a meter reader came round...My online Electricity bill upto that point wasnt significant..though i hadnt had it read since May10..( and to be honest i hadnt checked it over the summer) anyway i recieved my final bill for £269…
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quick ? re switch
on the comparison site it says i should switch from npower to e-on but it only saves £1.00 per year difference. I am already with npower so how can it save me £228 per year? I don;t understand tarifs & can't find an old bill will the prices displayed be b4 the npower rise? and are e-on due to rise also £928£229(20%)4 Stars…
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Npower HUGE elec bill - advice?
Hello all - first post here! My partner lives in a house share - three adults, all working full time. They have just received an electricity bill from Npower for a whopping £2300!! :eek: The last meter reading Npower had from them was in 2007. They have been paying around £700 per year already, all based on estimated…
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HELP !!Cheaper Electric tariff
Dear All, Season greetings! Please could anyone help me. I am on Scottish Power Standard Direct Debit Tariff. I had early in the year an underpayment on my account (estimated bill) so got into somewhat arrears meaning I am now paying around £135 pounds a month on what they say I will use next year!! Please can anyone help…
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Termination Fees/ Exit Penalties on Variable Price Contracts
My current bee in the bonnet, is that termination fees are anti competitive for Variable Price Contracts. I thought it would be a good idea to have a separate thread as this discussion is cropping up a lot,but gets hidden in specific Supplier threads. It would be good to hear from any of the Company Reps what the other…
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British Gas try it on again
Just received an email from BG telling me about the new web pages and how easy it is to check my account, followed the link and signed in and checked my Direct Debit
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Coal Effect Fire or Central heating
Hi All, Hope you haven't too much snow and having to stay in and use loads of that lovely gas. What I wondered is in between putting my central heating on which I do for 4 hours in the morning and 5 hours at night, do I put my coal effect gas fire on, or is it cheaper to put the central heating on? I've heard using one of…
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Misleading and dishonest Npower Increases
Papers say average 5.1% increase, Npower customer services say 3.1% average. My increase on a current annual dual fuel usage of £778 on one of their best tarriffs is 15% plus!! How do they get away with it?
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EDF Gas Bill- 1 months usage
Moved house and changed supplier recently, just had the final bill for a 3 bed terrace for one month £80 heating on 5 hrs a day during week and most of the weekend cos of the cold snap. Does this seem right?
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Knock on door from Scottish & Southern - is this a scam?
2 guys claiming to be from Scottish & Southern have just knocked on my door, claiming that the supply of our electricity is changing because their company have taken over the power station that supplies us. They said we should have had a letter about it 2 weeks ago. They wanted to know which energy supplier I was with as…
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npower 2 gas account numbers
hi does anyone no why i have 2 account numbers for my gas,they are totally different.
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Electricity night time usage mystery
Please help us solve this puzzle. We have an E:On usage meter and have uploaded our first lot of data. We are really confused to see that our usage has a peak between 2-4am and then a bigger peak between 4-6 dropping back low after this. No use of DW/WM at this time No nightstorage No items on timer Any idea what his could…
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Ebico pricing
I don't remember seeing any letters re prices rises for Ebico, are they entirely separate to Southern in this respect? If so, should we still expect them to announce their own rises in the next few weeks/months? Trying to ascertain if its worth our switching from Ebico to another supplier at this time. Not so easy when we…
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EDF energy have ripped me off! HELP
Hello i was wondering if anyone could give me any advice on where i stand? I have been a customer with EDF energy since April 2009 and i am on economy 7 having 2 readings day and night due to storage heaters. I was at first paying £90 a month which i thought was reasonable and i had people into read my meter on a regular…
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this message has been deleted at the request of the OP
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digital electricity meter
hi ,Please advise what normal1 rate is, day or night units and is it an industry standard
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Eon energy tracker..is it accurate?
I take weekly meter readings of my gas and electric and every first Tuesday of the month, I log my readings online. Today I went to check my energy usage online which does a comparison to last year. I only started to read meters on a weekly basis back in July, so can't say we used less or more to last year but I do know…