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Cost of gas on a pre-payment meter
Hello I've lived in a rented one bedroom flat for the past two years and have always been slightly concerned with the cost of our gas, which is on a pre-payment card meter. Typically, we pay about £20 a week during the 'winter' months (Oct-Apr) and then £20 every two or three weeks in the summer months when the central…
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HELP!!! EON Prices
I am a EON customer and live in a 2 bedroom purpose built flat in Essex. I live alone but do have underfloor heating! :( EON didnt invoice me for the first 14months of me living here due to a computer glitch! Then I got a bill for £3000 approx. After querying the bill I decided to look elsewhere but as I owed them money…
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Who is responsible for gas pipes and meter box
We have recently moved into an older property and in order to upgrade the boiler we need to move the current gas meter box from half way down the garden to just outside the house. We have had a quote from Scottish Gas Network for £4,200.00 to replace the pipes from the main road to the property and move the box. Surely…
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Dead gas meter - what rules apply?
I've got a conventional (i.e. non-prepayment) gas meter, and my supplier is Eon. I got a request from them to provide a meter reading, but when I went to look, the LCD display is blank, and the red LED that used to flash periodically no longer flashes. So I phoned and told them, and they say the meter needs to be replaced,…
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Scottish Power
Can they do this? My elderly mother has been with Scottish Power for nearly 2 years. They have now moved her to Online Energy Saver 7 until 30/11/11. They have said "Just so you know, if you choose to leave before this offer ends, we may have to charge a cancellation fee of £30." We have until 17/01/11 to decide whether to…
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SP just increased DD to £106!!
Hi, I moved into my house in June and registered with Scottish Power and I'm on their online standard tariff. I do not know a thing about utilities but their getting really high so need to sort it out. SP have just emailed me to say my Direct Debit will be increasing to £106 a month. I have a £122 debit at the moment so…
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Scottish Power Direct Debit
Hi, I pay Scottish power for my utilities and pay a set amount each month. On checking my bank account today they have increased the amount and I haven't been informed of the change. Is this covered under the Direct Debit guarantee? If so, what do I need to do? Thanks
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British Gas - Homecare 400 has a new name
WDGAFCare 400 F****** K******** Hot water and no heating for 7 days Steve Kennedy (Engineer) was set to come out to the premises today. Well Steve Kennedy is full of s**** - According to the notes on the system he said, he called my mobile alerting me he his on his way but couldn't get through - BULLS***. Furthermore,…
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Automated call told me I had been switched...
Hello all I have had a strange situation and I am wondering if anyone else has had this happen to them. Last night I picked up an automated message on my answer phone call which said: "Thanks for switching your electricity to Southern Electric, to complete the transfer we just need you to provide your meter reading to the…
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Scottish Hydro Electric: Bonus saver
I have just been told by Scottish Hydro electric that I am on a Bonus saver tarrif for gas. The Tarrif is 1.39/Unit with 8p a day standing charge. I have looked for this on the Scottish Hydro website but can not find anything for a Bonus saver. Has anyone come across this?
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Scottish Power switch - Check your tariff!
My message is simply to check carefully after your transfer that you have been put on and remain on the tariff you selected. We recently switched to SP online energy saver 10 through simply switch. Process went without a hitch. We got our first bill last week which showed a massive price hike in the first period. Closer…
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EON Fix Online 4 ending
Hi With Eon fixonline 4 due to end on 1st Feb, I have been looking at what is currently available, namely fixonline 9 and saveonline 4. The discounts are nowhere near Fixonline 4, so are you going to bite the bullet and sign up to either of those or wait? Sue
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Should I switch from oil to gas?
Hi. I've moved into a house in the past year that was built around mid-late 1980s. I think by the looks of it the same original boiler is still in place. Our current central heating is oil. I had the boiler serviced not so long ago (the fiancee was in, I was out - bad idea??? :-) ). Only joking, anyway, the dude said it…
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british gas boiler repair
I have a thing with british gas that costs a few pound a month and if your boiler goes they come out for a set price to fix it Is it worth it or is it a waste of money Im sure its went up
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edf online saver 6 - economy 7
HI all... Was wondering, we're on the above tariff right now and I am curious as to if we can just go onto normal rate all of the time instead of economy 7? We don't really use the e7 rate much and it would be a little cheaper if we didn't. Is it as easy as calling and getting it sorted?
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No bill question
Hello, I'm tearing my hair out with this so any help appreciated. Have been in a flat for over a year and have not received an electric bill. I have done quite a bit to try and sort it: Contacted every supplier I can think of - each denied that they were supplying. Contacted the regional supplier who couldn't help me name…
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Claim comp from CE Electric for loss of water supply?
Can anyone advise? My electric supply went off December 11-12 (until today Jan 5) and during the repair, the ground outside my front gate was dug up as was my front garden. All was left uncovered thus exposing the water pipes, which froze. I contacted the water board who said the supply was fine and that they were not…
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Switching fuel suppliers, and protected tariffs
I am investigating changing my fuel supplier and gaining some of the savings illustrated here on MSE; however, I am currently on a Price Protection tariff and they would charge a fee for switching before the price protection finishes. I believe the protection ends in Feb or March (will check paperwork) but just wondered if…
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EON staywarm
Could really do with some advice on this. A couple of months ago my mother passed away and now the house is sold and due to exchange contracts in two weeks. My mother was with Staywarm paying by DirectDebit and the payments are still going out. I need to know what i need to do in order to move house - will they need a copy…
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EDF - Electricity charge cancelled
Hi Guys, I've just looked on my online account summary to find the line "Electricity charge cancelled <date>" plus some credit for this quarter. I havent received a letter yet regarding this and would have expected to have received one by now. Not sure what to do next, would it be worth calling them up or would this catch…