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Reclaim bank charges
Noticed this on MSE today. I suffered for several years pretty much every month in my overdraft and credit card interest as a result of problem gambling, which is self inflicted hardship. I'm wondering if I would even qualify here? Fact is, I earned good money, but was burning it all, and the banks would have been aware of…
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I can't get my money back - Opodo
Hello, I have been erroneously charged for another year of Opodo's prime membership (there was a technical error with my account and it wasn't cancelled on time). I called them, they apologized and promised my money will be refunded within next 72hrs. That was on 03/04/23. Five phone calls later and literally hours on the…
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BANK SMART!!
Hi there, I know there are lots of threads on various forums regarding the tactics of this organisation. I received an email on Friday, out of the blue, from Bank Smart. At first I thought it was a scam but when I logged on to their website, it related to packaged bank account, which I successfully claimed against in 2017…
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Complex Credit Card Chargeback
Hey all, Just looking to the community for some guidance on this one... We bought a kitchen and bathroom renovation from a local Cardiff-based company. The cost for the full job was ~£52k. Including all the units, installation, removal of debris, make-good, plastering, etc. The whole thing. The quotes were split, one for…
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Plum Bank. Fraudulent bank withdrawal, bank will not reimburse.
Good morning, newbie here after some advise and reassurance please. I have a savings account with Plum, had it for about 4 years and helps me to budget. It’s set up so that any money that I withdraw goes to my nominated bank account and has worked well for me, until recently. I woke up the other morning to notifications of…
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Financial Ombudsman - how can I appeal decision / elevate the complaint?
Dear Forum I am not satisfied that FO have adequately reviewed my complaint What is FO email address for elevating the complaint & insisting on a new reviewer? My network agree that my position is strong - and warrants an appeal. Surely an independent reviewer within FO can be requested? SSD
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Santander will not refund fraudulent transactions.
Any advice would be greatly appreciated. On Friday 16th December 2022 I received a text
from Santander saying that I had gone into an Unarranged Overdraft, I immediately
logged on to my App as I knew there would of needed to be some significant and
unknown debit transactions for this to happen. On inspection there were…
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Tax Reclaim On PPI
Hi Martin I have seen the information on your sure about PPI tax reclaim, back in 2017/2018 tax year, we had approx £17K reclaim on PPI. I have written to the lenders to get a copy of the calculations for the reclaim, is this all I will need to complete the HRMC form? Roughly how much refund would we be due? We are both…
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SWIFTLY lost!
Can anyone explain who licks the icing off international SWIFT money transfers please; sterling to sterling, so no FOREX!? My wife sent £7,000 from her UK Nationwide account to her her Standard Charter sterling account in South Korea. I repeat that that was sterling to sterling with no currency exchange required. She paid…
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International Transfers
I recently made an international transfer from my Starling account to a credit union account in the Republic of Ireland. I used the low cost option offered by starling as I was aware that the credit union did not accept SWIFT payments. I transferred €5 as a test to ensure the payment system worked ahead of transferring the…
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Over 6 month time limit- mental health problems
I have sent my irresponsible lending complaint to the financial ombudsman. They have came back to say they wont look at it as barclaycard refused as i was over the time limit, they said they then looked at it to see if my circumstances were suffice to take me over the limit and they decided i would have had enough time 😞…
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Debit card duplicate/double transactions need help desperate
Hi new here on the 18th Jan 2023 I woke up to find 5 duplicate transactions on my debit card all different retailers these weren’t pending it was actual money taken from my account, 1 contactless, 2 online, 2 chip and pin. I phoned one of the retailers TESCO they went through their system and said they had not received 2…
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PPI Tax reclaim help!
Hi, I’m wanting to reclaim my PPI tax by completing an R40 form. Can anyone help as I’m not sure what amounts to put in the boxes! (3.1, 3.2, 3.3). This is my letter I received, which amounts go in which boxes?
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Your money claim taking to court because I changed my about them representing
Hi I just need some help and direction in this situation, as I received a email from “your money claim” stating that could get me some extra cash from my claim against Barclaycard. I am now living abroad and halfway through filling the form I realized I couldn’t go ahead with application. Just recently I received another…
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Charge back Issue with Newday Ltd
Hi All, i just need quick information. well i ordered TV from amazon and they delivered but i requested to return as it was faulty. as per their own instructions i have returned the tv and it got lost in their warehouse or transportation no idea. so i contacted amazon customer service confirmed that has been returned to…
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Should chargeback be against Amex or my bank
I cannot find any
existing topics / posts on this subject I ordered 4 ticket from Festicket - ticket
handling agent for the American Express BST Hyde Park 2023 Bruce Springsteen
Concert on the 6th July 2023 The transaction was processed on the 16/07/2022 Festicket went into administration on 12/09/2022 I made a Section 75…
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Reclaiming credit card and catalogue charge's
Hi iv been reading up about claiming back credit card charges and I'm a bit confused if if honest. If they only charge you £12 can u still claim? And is it easier than what it seems as it looks complicated. Also would this work for catalogue charge's? If so how would u do this? Thanks in advance
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Santander compensation help.
I am currently negotiating a compensation settlement from Santander, after refunding (£1700+) fraudulent transactions which they initially said that they wouldn't. Just before Christmas I was notified that I had gone over my arranged overdraft. On checking there was £1700.00 of fraudulent transactions. I immediately…
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Can the Small Claims court order a default to be removed?
I have just received back a final response from the FOS who have upheld my complaint. Barclay's increased my credit limit from £6000 to £9000 in or around 2017 which the FOS agreed this week Barclays should not have done so. Barclays did go on to reduce my credit limit back down from £9000 to £6000 about a year later but…
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Tracing receivable bank transfers
Hi, Looking for some direction in how to trace or follow up on a payment I'm expecting to receive but isn't credited on my bank statement (or at least what questions to ask). Background: I do ad hoc contract work for a company, and get paid expenses as separate payments per assignment, but everything done in a week is paid…