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are they allowed to do this?
I went into WHSmiths today and bought a scrap book-there were blank labels over one corner of the book. I did try to peel one off unsuccessfully. I bought the book for £3.49. On arriving home i used the hairdryer to assist in peeling off the label-underneath the price said £2.99. Are they allowed to cover a lower price and…
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Faulty Laptop
Hi, Right. 16months ago I got a 3g contract with laptop deal. the laptop went faulty in April and I phoned up HP and they told me it was out of warranty. I rang 3 and got POP and turns out it was only 4 days out of warranty when it went wrong. I thought it was the charger so I got a new one and it worked for a bit then…
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section 75 claim - which CC company, original or current?
I made a purchase 2.5 years ago of a gas grill which has never worked properly (won't heat to more than 150 deg C even with all three burners on max for 30 minutes - yes, have tried a new cylinder, regulator and a separate thermometer) and the seller (occasionally pilloried in these forums via an 18 page thread going back…
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Website have taken my money & I have received no goods!
Hi, On the 30th May 2011 I place an order for a fancy dress outfit on Miss Saucy website, they proceed to debit my account for the £31.24 but I received no contact of when the goods would be shipped. Up until about 2 days ago it still said 'processing' on their site, no the website no longer works, all their contact…
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Cex screwed me over help!!
so i sold CEX £150 worth of games and dvds, a month ago they stated that payment had been sent and i would receive it within 3 working days. NOTHING. i have sent them 15 emails to date. And have received 2 of them just apologising then claiming they will get onto it...what do i do? these people are b****rds screwing people…
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holiday
hi there, quick one for you. my friend booked a holiday on his credit card in his name and put 3 more people as guests. all the quest paid him there part for the overal cost. the holiday is based in uk at a caravan park. he has told us 1 week before we are going he is not going and he wont return our money. holiday company…
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Can digimate alter its warranty conditions?
Hi, 2 1/2 years ago I've bought a digimate lcd monitor (also sold under DGM brand). This monitor has now developed a fault and while digimate has already accepted that the monitor is indeed faulty, they are not willing to honour their own three-year swap warranty. The warranty card I have clearly stated that a faulty…
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ecoli infected veg
how can supermarkets still sell salad stuff.. Im confused do we still eat it or what? :eek::eek::eek::eek::eek::eek::eek:
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Outdoor table at Asda
Hi All, Wondering if you can help me. I recently purchased an outdoor table at Asda, After spending £125 on this outdoor table, it wouldn't fit in my car in the box, so the asda staff kindly took it out of the box and put it in my car. Getting rid of the box, and apparently the instructions with it too. A few weeks after…
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courier damaged laptop in transit
Apologies if this is in the room discussion topic but as a long time MSE member, I felt it would be worth posting this as I need advice on what to do.... I recently had my laptop sent out to a company we work with to have some files installed on to it through a courier. On its return I found that the laptop had been badly…
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catalogue price change
I recently purchased a pair of thermal blackout curtain liners from MArisota on my personal account. They cost £70.00 On receiving the liners I noticed there is a sticker on the packaging that has been covered up and it says they cost £40.00 Just wondered if this is legal as £30.00 of a price increase seems a bit unfair.…
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cant find my reciept for a TV i got from saunsburys
Hello everyone i need a bit of help! i got a tele from sainsbury's nearly a year ago and the speakers have started to go crackley, i cannot find my reciept anywhere, so a bit gutted i was hoping for some help please! Thanks alot Rob
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Sky Contract!
I'm a newbie, so please be patient if this post is in the wrong place! I have had no phone line for around 48 hours, (might be more, as I've been away) when contacting SKY, was told I had a 'thief' on the my line, and that maybe another phone company has tried to take over. I have had no contact with any other business…
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Argos Catalouge Lost Reciept - Anyone got old catalogue from 2009/2010?
Hi, I purchased a Bosch Steam Generator Iron from Argos in November 2009, which is under a 2 year gaurantee from Bosch. It broke yesterday, and I phoned Bosch who said I needed the original reciept. I stated I didn't have the receipt but had the credit card statement indicating I purchased from Argos. They have advised…
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Selling at advertised price....
Hi all A bit of help needed.... The other day I was on amazon looking for a new printer, and when I decided which one I wanted (about £50 direct from amazon), it informed me that an amazon store had one left in stock for £1.20. Needless to say, I bought immediately. I received confirmation of the order via email, and…
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Groupon / Paypal have stolen my money & refuse to refund despite evidence
Long story, will try to make it short. Purchased a Groupon on 26th April. Money taken from bank account and online banking statement shows money taken. No confirmation email from Groupon, confirmation email from paypal account showing transaction. When no Groupon confirmation received, sent email querying when would…
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Can I return the toy to Argos just because my child doesn't like it?
Can I return the toy to Argos just because my child doesn't like it? I've just bought a toy for my son from Argos. There is nothing wrong with the toy. However, my son simply doesn't like it. Can I bring it back to Argos for a refund? Is it allowed? Thank you.
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Tv not as described what can I do?
Hi My dad has just bought my mum a TV/dvd combi for her birthday. He was very keen to get her one with an ethernet port. After a lot of searching we found one on the Tesco web site, http://direct.tesco.com/q/R.208-5169.aspx On the features it clearly states that it has an Ethernet port. If you do a search on the site for…
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Can I insist on replacement.
I recently purchased a reclining/swivel chair. The swivel does not work and I complained immediately to the supplier who sent their rep who confirmed this. They now want to 'repair' the chair. Do I have to accept this as I fear it will be a big hammer job. Surely they should replace with a new chair which works. Anyone…
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Faulty Laptop Refund/replacement
Hi, this may go on for a while so get comfy. I bought a laptop from an online retailer 11 months ago and it developed a fault with the screen. I sent it back for their 'technicians' to look into repairing it, but the answer came back that it was irrepairble, so the set me up a new order for the same item, nice and simple,…