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Europcar and Recocash debt collection
Does anyone have any experience of this lot? Received a threatening letter about enforcing payment for a matter that is still being disputed.
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Car Hire Deposit Exchange Rate Charges
Hi I have recently hired cars in two different European countries from different car hire companies. Both times, the companies have taken the deposit from my credit card (rather than just putting a hold on the card as they have done in previous years). This has meant I have lost money through the exchange rate. I imagine…
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Wizz Air - Schedule change notification - Can they?
Hi, I booked a holiday to Greece for next May/June half term for our family of three, back in September. I've just recieved two emails in the past few days to say: We regret to inform you that there has been a schedule change that affects your flight(s) under confirmation code ******. Please accept our sincere apologies…
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Virgin/Heathrow
Have not travelled with Virgin to Florida since 2018. I’m looking to book flights for this December and note they now travel from London Heathrow. I have two questions which I hope someone can answer for me. Firstly do Virgin still do Twilight check-in at Heathrow and secondly, which would be the best hotel for a disabled…
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booking a flight to turkey
I havent been abroad for a long time, so finding it confusing booking everything. Ive booked the hotel, and have a transfer company waiting for me to send flight details. I've gone on kayak and found a good flight time each way , there was easyjet and corendon coming back. Was proceeding and then realised the easyjet…
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BA cancelled 4th leg - have I messed up?
Would be grateful for advice please. In April this year we (me & husband) booked BA flights
to India for February 2024: Outbound: Manchester -> Heathrow-> Mumbai Inbound: Mumbai -> Heathrow -> Manchester In July, BA notified me by email that the 4th leg (Heathrow
-> Manchester) was cancelled. When using the ‘manage my…
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"My Baggage" Luggage (non)Delivery service.
Travelling to Thailand we needed to take an additional suitcase. Did an internet search an found a luggage delivery company. I looked them up on Trustpilot and they had reasonably good reviews. So we packed a case and made a booking, at this point the price went up, apparently due to surcharge. Made the booking and paid,…
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Ticket confirmed but payment not taken
I paid for a flight from South America to London, and it is now "confirmed" according to the airline, but the money hasn't properly left my account. I paid with a credit card, and the amount has been blocked, but there hasn't been a transaction, nor is there a pending one. What's happened to the flight? It's been at least…
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My rights with hand luggage
I recently flew British airways and was forced to check in my hold luggage at the gate. This was prior to boarding and because I was waiting at the gate early prior to boarding. Although I told the staff member I had Christmas presents and daily medicines, I was told if I didn’t check in my bag, i would be refused…
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Sixt want £1,000 for a scratch, refuse appeal and chasing through courts
Moneysavers: beware Sixt with their excessive damage charges and aggressive legal threats. Last summer I hired a car from Sixt to drive around the narrow Italian mountain roads around Lake Garda. The car I ordered wasn’t there on arrival and I was ‘upgraded’ to a 9-seater impractical mini-bus. During the week I scratched…
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Ryanair sold our return tickets!
I'd booked return flights from Stansted to Baden-Baden. We were unable to check-in online due to no signal and no WiFi in our AirBnb so arrived at the airport at around 6am to check-in, almost two hours before the departure time of 7:45am. We had briefly missed online check-in which closed at two hours before the flight so…
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Euro Automatic Cash ATMS - good for Santander cards
For those interested and could benefit. Confirmation that ATMs of the Euro Automatic Cash network in Spain are commission fee free for UK Santander debit cards - same as if used at a regular Santander branded machine. https://www.euroautomaticcash.es/en/aboutus/index.html I wish I had known this last year when I had a…
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Ryanair - queue at airport for boarding pass
Ryanair has come up with something new to encourage people to pay for a selected seat. Choosing a free random seat has resulted in some passengers being refused a digital boarding pass and being told to queue for a paper one at the airport. It is unclear who this affects. It may be the case that this only applies to the…
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Please help - Drivalia said car had been damaged
Hi, My wife has just got back from a trip to Pisa, hiring a car with Drivalia who has terrible reviews. I am kicking myself because before she went I asked her about excess insurance such as super CDW, and she said she had bought all the insurance to fully cover her. She naively only had CDW. She returned the car this…
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Flight delay causing late car hire pickup (Booking.com and Ecovia)
My EU flight was cancelled and a replacement flight provided on the next day. I rang the Ecovia, car hire company, (a day before pick-up) to note new pickup time and they immediately insisted that I must pay an E120 upgrade fee for an SUV and my Panda was not available. I did not want an SUV, I wanted my small economic,…
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Exchange large amount of US Dollars to GBP
Looking to exchange over $100,000 to £, which currency exchange offers the best rates?
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'travel money max' page on MSE
Hi, is anyone else having problems using this page please? I can type in amount, currency etc, but when I press 'compare rates' I get a 'method not allowed' message. I've tried different amounts etc and get the same message. I want to check if it's just me before emailing the site. Thank you ☺️
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Gifting an EU friend a pre-paid card?
My friend has moved from UK to the Eurozone and things are really tight financially. I'd like to send them a pre-paid card of some sort that they can use guilt-free to visit a coffeeshop or other little treat they can't really do any more. Neither of us would feel comfortable me just sending cash/money to their account and…
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Last minute .com
Hi all I am having a slight disagreement with last minute.com I thought that when booking the original flights seats there was an option to select seats costing £89. This was added to my original order. I am a little confused as I had to purchase the seats again when I received an email from yourselves that they were…
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Lamezia ( SUF ) Ryanair summer 24
Hey guys , I’ve seen Ryanair has released a lot for summer 24 already. I’m looking to go Lamezia in June ( direct ) from any London. Tui price is steep and Ryanair normally cheaper. Have they stopped flying to Lamezia after March ? Or potentially still be likely to drop a schedule in coming months ? Any pre-experience…