-
waiting in for tradesmen
This is only a little vent, a pet hate of mine, waiting in for tradesmen. I am sitting here twiddling my thumbs waiting for an upholsterer from Argos to come and inspect my 5 month old sofas which are faulty. I've waited nearly a month for them to find the time to call and I have an appointment 'before 12'. I did ask…
-
Hairdressers, should i go and complain?
My sister goes to a local hairdressers every so often but gets a dry cut as its £11, instead of a full blow dry, as she just does'nt see the point of paynig an extra £12 for washing and drying her hair which she could do herslef (i know they do it nice but if its not for a night out or anything its not always worth it).…
-
Ikea Delivery Service
I have to get this off my chest - I bought several hundreds of punds worth of Ikea goods on Saturday and arranged for 15 items to be delivered, costing me £95. They delivered on Monday afternoon. However, I was not at home so my mum was there to take delivery. They should have delivered 15 items - each clearly named on the…
-
Public Domain Profit Plan - scam?
I've received an email offering a 'Public Domain Profit Plan' information package about how to make money out of public domain works (books, music etc.). They want £67 for the package, supposed 30-day money-back guarantee. Sounds too good to be true, so probably is? Does anyone have any experience of this sort of thing -…
-
Southern Electric con man
I'm sure most people here are pretty savvy, and I'd like to consider myself one of them. That's why when there was a knock at the door and a guy telling me (eventually) "I'd been left on the old, more expensive tarriff" I was wise to him. I answered the door to be greeted by this guy and his clipboard (so it must be…
-
college course rip off!
not sure if this is the right place to post this... could do with some advice really ive just paid £220 for a beauty therapy course at my local college. its 3 hrs a week for under a year. on the first day they told me i had to pay £54 for a uniform and £57 for a make-up kit. this had never been conveyed previously! i…
-
Another Furniture Chain Goes Bust
After Courts , now it's the turn of Furnitureland to go into administration. News here :- http://news.bbc.co.uk/1/hi/business/4275666.stm. So if you are one of those 20,000 people with outstanding orders, I should get along to the store as soon as possible to see if you will ever get your furniture.
-
Tesco Clubcard for petrol
BEWARE I filled up at a Tesco Express store, but was told I couldn't have the points as it was ESSO petrol that they sold. Damn £53 worth of points lost, I would have gone down the road to the the big Tesco store if I had known.
-
shoe repair - a licence to print money?
recently, due to job change, have had first pair of stiletto heels in ages. took them to get heeled (teeny weeny stiletto heels) and was told £7.95!! there was no price list at the heel bar/keycutting place. did they see me coming? i went to woolies and bought stick on ones you can cut to size. including the glue it cost…
-
Unwittingly signed up for a 12 month broadband contract with ISP
Trying to keep this factual but I am so livid that they can con a pensioner into these deals. Don’t know if I can mention the name of the ISP so I won’t just in case but you can probably work out who it is anyway. My dad tried the one month free trial with an ISP. After about 3 weeks, he phoned to cancel and was offered…
-
Lidl won't take stuff back with receipt.
I bought 4 electrical items from Lidls..costing £127 about 2 weeks ago. I've now decided I don't want the items and tried to take them back. I've not opened them...they are in the original heatshrink plastic packages...(the stuff thats really hard to open). Lidl won't take them back..even with the receipt. They said they…
-
Nationwide won't talk to me
When I tried to check my flexaccount balance online this morning, I kept getting confronted with the message, "Your details have been entered incorrectly. Please try again" I tried again but no joy. This happened to me about 3 months ago and I had been using the same details for the previous 3 years or so. I know that the…
-
Fancy dress suppliers let me down
Last week I ordered three items in readiness for a fancy dress party tomorrow from an internet company. The happily took the order and said it would be dispatched promptly. Waited a good few days and nothing. Rang to find out that they didn't have 1 (nor would get in time) one of the items. Did they bother to tell me no.…
-
Homebase Sold My Fireplace!
Got a nice deal agreed on a ex-display fireplace from Homebase, after checking measurements, rang back to confirm I would definately have it and asked them to put my name on it. Gave my number to another staff member for the original guy to call to advise when I could collect and pay for it, as it was still on dispaly, so…
-
Debenhams on-line
Not sure if this is the right place for this... I ordered some slippers on line last week. They came yesterday, but didn't fit. I phoned Customer Services and asked if I can take them back to my local branch for exchange or refund. I was told this would be no problem. So I went along yesterday only to be told they can't…
-
Pontins unilaterally change booking
Earlier this year Mrs ReelCrazy decided she wanted to take the kids to Pontins, Prestatyn in October as a weekend break. We booked over the internet (in April), paying the £50 deposit and then in mid August, we paid the remaining balance. Everything seemed fine.... but then: Two weeks ago a sales rep from Pontins rang Mrs…
-
AVAST! The computer terminator!
Hi, I'm not quite sure where to post this :o as this is my first attempt at entering a post. I recently downloaded an Anti virus program from Avast, I had read a lot of the feedback from satisfied customers on MSE so I thought it would be ok. There are 2 versions one for business and a free one for home use. I downloaded…
-
Amazon CS helpline
Now I have to say I have no problems with amazon service. They are pretty reliable and are good at replacing items lost in the post etc... BUT! the only way to contact them to complain / ask a question, is to email. Or is it? In actual fact amazon have a CS helpline - they just don't advertise it anywhere! How annoying is…
-
Council tax revaluation - Wales shafted
Horray they have shelved the idea in England as it will cost to much. What about blooming Wales :( We were revalued last year with a third moved up at least one valuation band and 8% moving down. I haven't met anyone yet who was in the 8% but most of my family, friends and work colleagues were in the 1/3 moving up 1 or 2…
-
Metronet CS department rules!!
I've got broadband with metronet and in my experience (and many others according to internet forums) the CS is simply brilliant. Yesterday I had a technical question which I emailed to metronet. I got a reply 5 MINS LATER with the solution. Awesome. :D I wish all other CS departments would take note.