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Very best deal for cheapest TV + Broadband
I'm with Virgin at the moment and have a great deal for £20 Broadband and TV. It was £18 up until August but deal is just about to run out and have been given price of £33 or £19 if I want broadband only. I simply can't accept an increase from £18 to £20 then to £33 all in the space of a few months. Can someone suggest any…
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Message in Sky app and online
Hi Can anyone tell me what this message is about on my account? I think I wrongly thought it was a direct debit problem - I recently changed bank details but Sky said everything was ok. Cheers
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Landline number changed overnight
Hi, my elderly mum is with shell/octopus for her landline contract (no broadband). 10 days ago I rang her home phone with no problem but the next day it was ringing but I couldn’t get a reply. I rang her mobile and got her to ring my home number from hers. My caller ID said that her home number had changed. It had the same…
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Virgin landline calls to Virgin mobiles still free?
Hope I can get help with the following:Before the merger with O2, you could call a Virgin mobile from a Virgin landline for free.I used to have a Virgin mobile which became and O2 mobile after the merger. My mum has a Virgin landline. But after the merger I cannot find out if there are still free calls from landline to…
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Landline calls being charged after 60 minutes - are there any that don't?
Hello, I'm trying to find a landline phone contract for my father-in-law. He's 95 with failing eyesight, but still lives at home on his own. He's on an 'inclusive calls' package for his landline (doesn't use a mobile) but has been getting some hefty monthly bills, and we've realised this is due to him not ending calls…
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Sky price increase
Currently have TV & broadband but not kids or sky sports. Currently £90 increasing in April to £97. Called retentions team & best they said they can do is down to £80 overall which was disappointing. If I go through & put cancellation in what will happen with films purchased through Sky & is this the best way to get a…
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Year sim only deal but no sim… can i leave?
I have been with a new mobile company for a few months and my sim broke. I requested a new sim about a week ago one was sent and it didnt have phone number etc on it, ive had nothing but hassle trying to sort this - i cant request a new sim myself as it says it already exists, tell this to these people and they dont listen…
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O2 have totally confused me with this SIM only deal.
So through sheer inertia I have been paying O2 more than £75 a month for a SIM only deal for 3 phones - myself and 2 teenagers. Embarassingly, I've been out of contract for almost a year. Finally, since this is really expensive, I check out what's around with a view to change and find Vodafone with a £8 deal for 20GB.…
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Freeview Play vs TV EPG for 85 year old.
Hi all I'm just awaiting delivery of a TLC 43C645K which is for my elderly monster in law. She isn't great with Tech and currently has a basic SKY Q package which I don't feel she needs (any channels she uses are on Freeview) so she is basically paying Sky just to use the recording facility which she sometimes struggles…
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Haggle with BT - our new guide
Hi all, we have new BT Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. Thanks for your help, MSE Sally
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EE Mobile £8 - Unlimited everything ( with conditions ) is it worth it ?
Currently on a rolling contract with EE for £8 a month for 6gb of data at full speed ( got a 4g phone ) - unlimited text + calls but when the 6GB runs out it drops to 3G which is unlimited . Does this sound like a good deal ? i have checked the comparison sites and can find cheaper deals with more fixed but none with the…
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nationwide transfer to Digital. How to keep landline
Like many older people, my 89yr old dad does not have broadband. He just has a landline. He is in a panic as he is hearing `all' phones are going to be phased to digital in a `couple of months'. I spoke to his provider - Shell Broadband (soon to be OVO I believe) and explained he has no broadband, only a landline and wants…
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Keeping analogue phone line
I am in a fairly unique position but sure I'm not alone in this and I desperately need to keep my analogue phone line. I live in a very rural area with no mobile signal, in fact I can't even get a radio signal as I'm at the bottom of a steep sided valley. It was prohibitively expensive to get an electric supply (c£60k) so…
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do i need BT Sport
I pay for Bt Sport on my BT Bill. I also pay for Amazon Prime. I watch TNT sport on my non-smart TV upstairs using Prime so do I need BT Sport at all?
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Contacting Virgin Media
Due to unemployment I have fallen behind on several bills, including my Virgin Media bill. As Universal Credit (UC) only pays £390 (I was not eligible for the cost of living payment) I could not pay the bill in full. I have paid £70 towards the bill and then I thought it was sorted for the time being. However, I was…
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Digital Voice Disadvantages.
So under Digital Voice, your phone service is cut off in the event of a power cut and you have to pay to have extension phones re-cabled back to the router. And BT call this an upgrade?
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Occasional landline phone calls
My sister part owns a small holiday home which I often visit. It is in an area with no mobile signal, so she's kept the landline active. It isn't used enough to justify any of the inclusive calls packages, but per minute charges and connection fees make using it occasionally quite expensive. I used to be an expert on all…
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Broadband only required after Vodafone changeover to Digital.
I don't use a home phone, but since the vodafone changeover I can't get my broadband connected! What should the connections in/out of my router look like if I'm not using a home phone?
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3-way calling to support elderly relative from afar with Warm Home Discount
Does anyone know of a way to make a 3-way call from a mobile or landline? I need to help an elderly relative get the Warm Home Discount. He has a mental disability (Aspergers/Autism) and a very strong Newcastle accent. He's just tried calling the Govt Warm Home Discount call centre, but unfortunately, he can't understand…
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Landline + VOIP + Broadband - Where do I start?
So many questions.... I currently have Fibre To The Box (not full fibre) which uses the landline. We only use the landline for incoming calls and internet. We pay £4 a month for unlimited calls on a mobile but the mobile is very basic with a battery that doesn't last very long. I'm thinking of getting rid of the landline…