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Tesco grrrr
Went shopping tonight for some bits and when I came to pay was pushed towards a middle aged woman's till. Tried to use coupons but was told "you have to buy the product". If I hear those words again I'll scream. Its the inconsistancy that annoys me. Some days they will, some days they won't. At least I only had a small…
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QVC faulty goods refund policy is appalling
A faulty and expensive TV was picked up by their carrier on 23 nov. I am still waiting for a refund. All I get from them is a bland e mail reply saying 21 days. This is AWFUL service. John Lewis refunded a faulty item the day I e mailed and picked it up two days later. QVC is a business that knows how to hang onto your…
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Returning a mobile phone to Tesco
We purchased a mobile phone from tesco last week, my wife opened the box to check the phone and decided that she didn't actually want it. She took it back to the store this evening to be told that she can't get a refund as she needs to call CS first and get some sort of code before they will refund the money. I'm fuming as…
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www.coopelectricalshop
Is this the right group for a moan? Anyway, I ordered a dishwasher from http://www.coopelectricalshop.co.uk/ last week, and have needed to call them twice to chase up a delivery date/time. The first time involved a wait of over 50 minutes, and the latest almost 40. Thought it might be worth highlighting this. If I had a…
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my offers!
I am with the competition site my offers and found that i have won a daily prize in september, i recieved no email from them telling me this but when i looked on the winners list my name was down as won. I contacted them and they said that the winners email must have gone in my spam email( which it didn't) and that my…
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Expert Appliance Care
EXPERT APPLIANCE CARE........................before you buy a product make sure these people are not providing the repairs. :eek: I purchased a big American style fridge/freezer from currys,we have had it about a year,about three months ago it started to go wrong,the fridge started heat up,then it started to freeze the…
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Cleansing products direct from lizearle.com - Consistently great service!
This might only mean something to those people who watch QVC and see the beauty products sold by Liz Earle. I used to buy them from QVC and fell in love on the spot, they are cruelty free, use natural ingredients and deliver fanastic results. However, I then found that Liz Earle had her own website at www.lizearle.com and…
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Cornercardshop.com
I'd just like to recommend this website www.cornercardshop.com for a fantastic response to my emails today. I made an order this morning and then 5 minutes later changed my mind and emailed to ask to change my order, I received a response very very quickly saying that was ok and asking if I wanted my order sent out today…
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Dell- Anyone got caught by bit price reduction within hours of ordering
Last night I ordered a lap top from Dell. Today they sent me an e-mail saying if I order today they will give me a free printer. I then checked the Dell web site and find that not only are they giving a free printer but the price is not £48 cheaper. I tried to phone but it was after 7 and they were closed, so send an…
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Dell Computers
I've had the misfortune to buy a new compouter from Dell. This was delivered last Tuesday and there is a problem with the sound card. I 'phoned Dell Technical support on Friday and the fault could not be remedied at home by me. They said they would collect the pc, repair it and return it. I said this was not good enough…
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Gatwick Airport Parking
SMP-Gatick Web: http://www.smp-gatwick.com Tel: (+44) 01293 510 366 I recently used this service for a holiday and it has to be the best Gatwick Airport parking service I have ever used, and I've used many!!! Only £4.50 a day and this includes a free shuttle service to and from the airport 24/7. Brilliant.
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www.mydv.co.uk - WARNING!
Hi, Anyone heard of this cowboy outfit? As the web address suggests it's a British firm, I (quite) confidently ordered a camera for my daughter. DO NOT MAKE THE SAME MISTAKE! Chillout
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Tommee Tippee
I got a microwave steriliser with two free bottles ages ago from Wilco's, and only opened it recently to find one the bottles had a hole in it. I called the helpline (freephone), got through straight away and all they asked for was name & address to send a replacement one. Also very apologetic about it. I was expecting…
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Unbelivable...
Hi group. My motive for posting is this: I have to assume I am going to have a battle with a customer service dept and don't want to end up looking very silly. I will keep it as brief as I can. 3 weeks ago the brakes on my car partially failed (whilst stationary thank goodness). Not being a mechanic of any sort I called…
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Asda
Last year, I bought a kettle at Asda. Not a fancy one, just a £30 job to match the kitchen. It blew up 12 months later, probably because of the awful water we have around here (limescale city!!)......I had the recipt stuffed in a drawer, because ASDA stapled my receipt to a little warranty folder thing..(great idea).......…
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Discarded mini bank statements
I just wanted to say that over the last while I have noticed a lot of people leaving mini statements in cash machines etc, or just dumped on the floor etc. May I suggest that whenever you request a mini statement, receipt etc in connection with your financial affairs that you look after it like it was cash itself. There is…
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toyshackdirect - Most Impressed
I came across a really good place to buy toys yesterday with free delivery (no minimum buy price). I ordered on line yesterday morning. A confirmation email was sent straight away. The goods arrived this afternoon well packaged with a proper Invoice. Well I am well impressed and will use them again - always the first to…
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amazon.co.uk dvd rental
I signed up for the amazon dvd rental a few months ago but wasn't using my quota of dvds (in fact I only rented 8 dvds over 4 months instead of my allotted 16) - so i cancelled. I assummed that the dvds all had to be returned by 04 December (as it said on the screen) however about 10 days ago the info on my account (on the…
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Buying a new printer?
I recently needed to buy a new printer, having used Epson for several years, I bought another one. Simple? I bought one from Currys, took it back to our office, and needed to type an A4 envelope. The envelope would not fit into the paper feeder on the machine! All Epson printers we have in our office allow for the…
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Supposed "Free" delivery
Just tried to order goods online and they had plastered all over the site, Free delivery on online orders. I went through all the rigmarole of filling out the forms etc and registering etc etc and then when it came to the crunch they placed a £40 delivery charge on top of the price of the goods. Can they state Free…