-
Template letter
Hi. I'm not sure if this is the correct category for my query, but here goes anyway. My bank, Virgin Money, refuses to reimburse me any of the £18,500+ I lost to scammers through a combination of Authorized Push Payment Fraud (APPF) and the use of my debit card. My next step is to make a formal complaint to the bank. Is…
-
PayPal credit and confusion helppppp
Hi so I have a slight tale of woe.... This all started in Nov 2019 where I purchased a TV from samsung for just over 2k. Fast forward to july 2022 and that tv has now gone pop and is no longer working. Clearly a tv should last longer than this and even the samsung authorised technicians agree. Samsung flat out refuse to…
-
Claiming back unarranged overdraft fees
Hello, i have just seen that you can claim back for bank fees. About 5/6 years ago I was constantly in my overdraft and paying fees. It was when contactless was fairly new and you could use it 3 times without the money coming out of your bank for a couple of days, as i was 18 i used to use it all the time with no money in…
-
Attempting to claim back packaged bank account fees
This discussion was created from comments split from: Reclaim Bank & Credit Card Charges sticky.
-
Company threatening legal action because of chargeback.
I ordered some goods online. They did not arrive. After 5 weeks, and after chasing up with the company multiple times I requested a chargeback via my bank. Company then emailed me to say they will be taking legal action because I have requested a chargeback for goods that have been delivered, and that they have evidence of…
-
I have been debited twice but it’s impossible to get my money back
Sorry for the long post. I recently went to the post office and paid £42.80, placed my debit card in paid and it was “accepted” on the machine but no receipt printed off and the gent behind the counter said it had been rejected, placed my card in again and it worked and the receipt printed off. Upon looking at my banking…
-
Section 75 complications
Hi, I don't know if anyone can advise on a claim I have made, which Tesco Bank have declined. In a nutshell, I manage a the home of my daughter and I rent out on Airbnb whilst she is working overseas this year. I pay for services and any repairs. We have a 50/50 split of the rental income after expenses. A couple of months…
-
What does DDR RFD, E TFR mean on Barclays statement.
Hi, I contacted Barclays as my energy company took an amount out of my bank that wasn't agreed, this was 1 month ago. I contacted them, and they said they would reverse it, but nothing. So I contacted them again and they apologised it wasn't proccessed the first time, and I had it back in my account the next day. On my…
-
Global payments do it again !
I have a small business and we use Global payments for our credit card sales. I’ve just been checking the bills to complete my vat return and discovered that, even though I completed the PCI compliance in February, they have charged a non compliance fee of £75 for May and June. This isn’t the first time their software has…
-
Mortgage charges
If you have a 5year short term mortgage agreement for say £300k . If you then decide to sell your home with 4 years left on the deal. As part of the deal you can pay an extra 10% each year. So when when you sell your house and the payment is made. The bank calculates what is owed including early repayment charges. My…
-
PCP Car Commission
Hi - just wondering if anyone has had experience with My Money Advisory - not to be confused with My Money Advisor - in respect of claiming for mis-sold PCP car finance and undisclosed commission. I'm just wary about the information they want and it seems that I am to be paid back a significant amount of money but it will…
-
A success story to encourage others.
I used the template from here to complain about how First Direct treated me after knowing I had health issues. They cut my overdraft from £2500 to £0 and they charged me fees for going into an unauthorized overdraft because fees themselves put me in the negative. A nasty circle of charges… They fought the case right to the…
-
Dilemma
I couldn’t find a topic for this, sorry. I’m really hoping for advice. I paid a bill to a company in Armenia in January and it went through ok. In may I had to pay another bill for a larger sum. The money has only just got back to me now. If I pay the bill again I will pay 400£ more due to currency changes. The person I…
-
Hidendatax.com / Hidenda
Hello everyone - firstly, thankyou for all your messages - rather than responding to each one, I thought to post the following which may help in response to questions received 1. Hidendatax.com and Hidenda.com are two separately registered organisations with the same director Mr Lee Mellor - If you search companies house,…
-
Hidenda
I e-signed an email from Hidenda, as they asked for it before they could go further in relation to a refund of Marriage Allowance (£1,200 they said). I've checked back and it doesn't say that I was signing a Contract, but they're now alleging that I have. They are now demanding that I go ahead with the claim online,…
-
Barclays unilaterally changed my account!
I've banked with barclays for over 40 years and have had an interest free overdraft on my current account for many years. The overdraft ammount is £2700 but Barclays havr started charging me 35% EAR (variable) for using this facility. As soon as I go £1 overdrawn. I don't recall any correspondence informing me of this and…
-
Provident Affordability Claims
I have an accepted affordability claim with Provident Home Loans. I submitted all the relevant stuff through their portal (let's face it, it was lockdown - there was nothing better to do) and in October 2021 I had an email from them agreeing my claim and stating that payment would be made by the end of June 2022 (which…
-
Reclaiming bank charges
I was wondering if anyone could help. I have submitted the template letter to the Halifax in relation to package account fees. They want to speak to me for more information. I’m worried they are going to try and trick me in to saying something that means they can refuse my claim. I had used the mobile phone insurance…
-
Barclaycard customer? Check your account and don't bin post as it's refunding MORE people, with some
Do not throw out letters from Barclaycard and double-check statements as the credit card company has admitted it's refunding MORE customers. Read the full story: Barclaycard customer? Check your account and don't bin post as it's refunding MORE people, with some getting £1,200 If you haven’t already, join the forum to…
-
chargeback after Section75
I was due to start a cruise round St Petersburg in Sept, leaving from Copenhagen. I booked flight to Copenhagen thru easyJet, but cruise line has cancelled due to Ukraine/Russia situation.They refunded all monies paid immediately. I requested cancellation of flights to/from Copenhagen from easyJet and explained why, and…