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Supermarket trolleys
Sounds silly, but this is really beginning to get my goat. :mad: How come there are always NO damn shallow trolleys available at supermarkets, whilst there is an over-abundance of those deep, family-of-6 carts that almost need a donkey to move around? It is plain to see that the shallow version is by far the most popular,…
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Clarks Selling Kids Shoes Unneccesarily
On Saturday I took my son to Clarks believing he needed new school shoes & a pair of trainers/football boots. They put him on their hi-tech foot measuring machine & decided he needed a size 13. The shoes he was wearing were a 12, so they went a got him the same style (his choice) in a 13. We chose football boots, paid out…
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Problem calls
This evening ( in the last 2 and a half hours) I have received 7 calls from an unavailable number which when you answer it, rings briefly, and then someone asks if they are speaking to me, I dont tell them who I am but have just asked the company name and they say its the Carphone Warehouse. Even though I said on the first…
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Endsleigh car insurance & premium credit
I have been with Endsleigh for years and upon changing my car let them know the new details. As I had paid the final instalment of my policy I was told to cancel my direct debit and another one would be set up for the new policy. I received thius confirmation on about 26th September. I then received a letter from Premium…
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BHS Guide - How to lose customers...
Went into our local BHS furniture Store (Read Allders by any other name) - wanted a table priced at £125. The are having a big furniture promotion - half price, plus 10% off this weekend etc. Except they charge £25 delivery on all furniture. So when you are sat down to place the order you see the little card with "£25…
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Purina/Felix Cat Food
I bought some felix as good as it looks cat food for my cat from texcos on saturday. When I got home and opened it, I noticed there was only 9 pouches instead of 12. I emailed felix on sunday with the batch codes and best before date and explaining the problem in a very jokey like my cat had writted it way. This morning in…
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Debenhams store card holders - please read
I have just added a thread to the credit card forum but them I thought it may have been better in here. Anyway go see my thread if you are a store card holders at debenhams as this may have caught you out also...Debenhams sent a letter out awhile ago saying they are sending me a credit card - and if you didn't want the…
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greasypalm owe me money
I bought car insurance from greasy palm over 3o days ago...they owe me £60 cashback...but they say i did not use the link, as the retailer has no record of this in the transaction. I did use the link and its shown on the clic history. What can i do? Anyone know if there an email address or telephone no for them?
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Land of Leather
Purchased an ivory Renata 3 + 2 seater for £699 from Land of Leather on 23/6/05 and was given the approximate delivery date of 8-10 weeks. Bargain I thought. After the 8th week, my wife rings them to get an update. "Haven't you had a letter from us?" comes the response. "You should have it by the 3rd September." Not too…
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Egg Balance Transfer Fees
Hi all, Just letting you all know, and hoping someone may be able to offer some advice... My partner received a letter from Egg basically saying transfer your balances over to us and we will give you an interest rate of 1.9% until March 2006. What he didn't realise, was that there was small print on the reverse of the…
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Halifax debit card fraud....help please
My friend has had three unauthorised transactions taken out of her Halifax Building Society debit card yesterday. Two for £800 and one for £210 to somewhere called Skycard in Gateshead. She has called the Halifax and had the card stopped and reported the fraud. She was told to contact the police for a crime number. Can…
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Data Protection act used against the consumer
Hi i have just contact O2 customer Services to complain about the misdelivery of an o2 phone see link http://forums.moneysavingexpert.com/showthread.html?t=100619 when I spoke to some girl at O2, I explained that i have purchased a Phone on MY DEBIT CARD, from there web site, for My sister who lives 200 miles away. And…
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T stupid Mobile
Having left a 5 star service thread for this company, I'm now rectifying that daft situation. To recap, I cancelled in March. TThey coninued to bill, I emailed regarding cancellation, as 0870 number had average 20 mins wait. Got debt collectors letters and calls. Paid £100 to avoid being taken to court. They then…
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Apple taken money without permission - advice desperately needed
I was very suprised to get my credit card bill today to find that Apple had taken £68 from my account. Last year I signed up for their .mac account, but haven't used it since I got my new computer. So, I went and signed into my .mac account which I haven't accessed for months. Guess what, I found three emails in there. One…
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Currys not replacing Damaged Washing Machine
Hi I wondered if anyone can advise me of my rights on having a damaged washing machine replaced as Currys are refusing to replace it. Sat 17/09/05 Washing Machine delivered in box as I was fitting it. Didnt get chance to check it so I wrote on delivery note "left in box at customer request". Mon 19/09/05 Noticed washing…
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Thanks to this site my Mum's car won't be written off!
My Mum had a bump in her car last week, she was only going slowly and the front wing, headlamp, bumper etc were damaged. After a week the insurance rang and said it was a write off :mad: ! We couldn't believe it but they said the damage would cost more to put right than the car was worth and offered us £2200. We were…
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Incompetent Council Tax Officials
I am so angry I just have to vent this somewhere. My mum received a reassessent of her council tax benefit in July at they stated that for a six month period last year her savings were over the threshold. I knew this could not be true so I spent a whole Saturday putting her figures into a spreadsheet, getting statements…
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Amazon/DHL delivery woes
Hi all I ordered a Netgear ADSL modem from Amazon late last week... I returned from a couple of days away to find DHL had shoved a card through the door saying the modem was in my green bin! It had spent two nights in there, despite this it was OK - but collection day fell while I was away, so it's a good job that my next…
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Currys - Don't want to know about wrongly described tv....
Last November I purchased a tv from my local Currys after checking the specifications of the tv on the Currys website. The tv was not unpacked and installed until recently as we were having building work done on our house. I then discovered that the tv has only one scart socket, and not two sockets as was stated in the…
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The Times Subscription rip off
In February I received a phone call asking me to sign up for The Times newspaper for 6 month for £36 and I could choose £20 voucher for wine or for WH Smith for books. I chose books but have not yet received the vouchers although the subscription has run out. I have phoned 3 times and today was told that they had already…