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Octopus to EDF - please help beginner in a pickle
Hi all, Newbie here needing help on a few bits please. Please let me know if I'm doing anything incorrectly! My household comprises 3 people (myself, my husband and our 6 year old daughter). Yesterday when working out our energy usage (for the first time ever) and we were shocked with how much gas we use a year! Our…
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Should I pay an overdue British Gas bill which is incorrect ?
My 80 years old mother ( who I am caring for ) is unfortunatly a British Gas customer . Recently we have been in dispute with BG over several bills totalling approximately £2400.The last bill which my mother received on 12 March states that she is owing £2100 covering dates 15 Jan to 8 Mar 2024 . Previous to this , on 13…
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Wipe out Ovo bill?
I have been trying to sort out my electric bill with Ovo for months now. I am a considered a vulnerable adult (AuDHD, depression, anxiety, type 2 diabetes). I nearly died in Feb 2022 from covid and the DTs. As consequence I fell behind on my electric bill with Ovo. As an autistic adult, I can not cope with phone calls.…
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EON - Moving From Economy 7 to Single Rate, and Also to Fixed Rate?
Does anyone see a problem with me doing this? We have economy 7, but our monthly nightly units are only 10%-15% of the total units. So in that instance I guess it’s best to move to a single rate? And for certainty, while rates are lower I might as well take advantage of the lower April offers and fix the rate. There’s been…
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Cheap Energy Club
we all know the cheap energy club, closed/paused whatever you want to call it a while ago now, with new deals and some cheaper offers around why hasnt it come back yes i know theres not as many as before but there are clearly some out there now which are cheaper so why is it not come back online like other comparison…
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Eon Next Pledge Tracker 12m V3
Is the Eon Next Pledge Tracker 12m V3 not as good value as it was as Eon are trying to get me to switch to their Next Drive Fixed V2 - or Next Fixed 24m v9 -
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given day and night readings wrong way round to Outfox the Market,
how easy is it to get outfox the market to rebill me after my mistake of given them the wrong day and night readings, (i gave them the wrong way round) ive tried emailing them but no reply as of yet, and dont have time to ring as i dont get home in time as they close at 5pm dont want it to drag on and on etc, just want to…
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Pigeons nesting under Leased Solar Panels from A Shade Greener
Does anyone else have problems with pigeons nesting under their leased solar panels, and the Tenant (A Shade Greener) not being willing to do anything about it unless you pay them? We have been quoted £500 to fix the problem plus the provision of access scaffolding, and I have seen on line others complaining of being asked…
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British Gas - new system
Hi, noobie here. Just wondering if anyone else, and how many others are out there, that have been screwed over by British Gas changing over to a new system? I'm a regular meter reading provider, always have been, to make sure i don't get caught out. I have got a smart meter however it doesnt work - i was even advised…
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Scottish Power and SEG
About a month and a half ago, I applied to Scottish Power for SEG for my solar panels. And since then, I have heard nothing. Any follow up emails have disappeared into the void. I have contacted Scottish Power via their Chatbot only to be told to contact them directly using the same email address. Does anyone have any tips…
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Wrong Meter - Given no timescale to resolve issue.
So i purchased my first home back in October 2021, joined EDF as a customer for the first time and provided the correct meter number (photo evidence retained) when registering for an account. Over the energy pandemic my account was going into debt and my direct debit was increased to tackle this. I initially thought I…
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How to read this meter?
Hi, not familiar with this old type of meter. How do you read it? To me it looks like a reading of 55188 (I'm assuming the red number doesn't matter when taking readings) but need to be sure before submitting it to the supplier. Thank you!
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Tarriffs with lowest standing charges/no standing charges?
Hi, I'm away travelling and I'm wondering if there's any tarriffs with no standing charges or low standing charges that I can switch to while I'm not using any electricity! Seems a challenge to find anything related to that detail on Google.
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OVO charging me before being a tenant
I was due to move into my new place a few months ago on 15th but it was at short noticed cancelled as a gas check wasn't done. However I still got an e-mail from OVO (the landlords supplier) welcoming me to my new account on 15th. I told the landlord I'm obviously I'm not liable for 15th, they agreed. On 16th I signed the…
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IHD DISPLAYING DAY RATE AT NIGHT
I have a SMETS1Secure smart meter that was fitted by E.on in 2017 and I have an IHD that came with it. I have since moved to EDF back in 2022 and I do remember there being some communication about limitations of my smart meter due to it being SMETS1 not SMETS2 but cannot find the actual communication. I'm fairly sure it…
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Is your SMETS 1 Meters working correctlly
Are all your meters providing accurate 30 minute data and monthly readings so you receive accurate bills
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Problem with electric smart meter data after moving to Octopus.
I searched forum for similar issue, but didn't find exactly the same problem. I switched to Octopus on 6th of January, with plan to switch to tracker or Agile tariff to save on current standard variable rate. I noticed straight away, that my electric meter is not reporting to their system, but gas is doing it ok. I was…
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Octopus - Slightly Cheaper 12 month Fix Launched 22 March 2024
Hoping this info benefits customers who have fixed with no exit fees and no longer have change tariff option within account dashboard = less easy to see ASAP when cheaper fix is available. Units rates cheaper both fuels, Gas standing charge slightly more expensive. Loyal Octopus 12M Fixed March 2024 v1
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Fixed Rate Tariff
Hi everyone, what would you do? My fixed rate with OVO ends on the 28th march,and they’ve offered me a new one for 2 years @ £66 a month, or a loyalty of 1 year @ £66 per month but can go onto any new tariff within that year free of charge, with the prices changing in April 1st, should I just go on their normal tariff till…
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Eco by assure
Hey peeps I got a letter today from eco by assure regarding a grant that they can do if I'm receiving certain benefits. Has anyone heard of them and are they legit. On the letter it mentioned that my house falls below the recommended rating or something like that. Thanks