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Gap insurance
Hi any info please. Gap cover on my 1st PCP car, wrote my car off in 2021. Have been in contact with them to find out if I can get anything back due to the fact no one told me I needed to get in touch with them re any claim. I assumed normal car insurance took care of everything or the DVLA or anything. I had no idea how…
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Have you ever run out of charge in your EV ?
What did you do ?Did you call your breakdown service ?As far as I am aware - EV's cannot be towed ....
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Fault on car within warranty period
Bought a car from a dealership around 70 miles from where I
live at the end of October, around 33k miles on the clock. After only ten days
I got a dashboard light start to come on each time I turn the ignition on with
an exclamation mark in a triangle saying engine fault: repair needed followed
by airbag(s) or pretensioner…
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Driving offence -no ticket
Hi all, I just need some advice. I recently got stopped by police in a borough of London. It was an undercover car with 3 uniformed officers. They stated I overtook 2 cars and went through a red light. I didnt try to argue my case and just apologised and kept it simple apologising for my stupid driving. They checked the…
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warranty nightmare
Hi Guys, I bought a car from a dealer and it has been only 4 months and the car's AC has got some issues. i took it to a garage and they have quoted £1350 to fix the problem and the warranty company would cover only half of the quote. i am not sure what to do? should i take it to the dealer? will he help me? what should i…
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Old paper driving licences redundant?
Just turned up my old paper driving licence in a drawer. Am I right in assuming this can safely be disposed of, given that I've had a photo ID card for some years now?
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Paint is peeling off my car, who should pay for it? Me or Toyota?
So to give a bit of backstory, I bought my car second hand (from a private trader) back in 2018. My car is a Toyota IQ 09 plate. Unbeknownst to me (and the seller), there is a known fault with this particular make/model car with this paint colour. The first time I had an issue rectified with peeling paint was a few years…
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FOS Decision Upheld Electric Vehicle
The FOS have recently upheld my complaint regarding a faulty EV and that I was not adequately informed by the dealer or advertising from Arnold Clark. The link below states the battery size and refers to the gross capacity, EV’s have a usable net capacity which is not referenced and is the figure which should be used for…
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Kia xCeed - worth getting?
My old Kia Sporty diesel is coming to the end of it's usefulness due to ULEZ coming in from June. I don't need 4wd now (probably never did) so thinking about a 1.5L petrol xCeed. Anyone had any negative experience with it?
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Admiral car insurance and car competitions?
I'm thinking about entering my car into a Motorsport championship, fairly novice stuff but reading through my insurance book is a little concerning, they won't pay out for damage caused by competition (no problem there) but they say they reserve the right to cancel your insurance for not following their general exclusions…
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MOT details
My car was MOT'd earlier this month - and passed - the MOT certificate simply says PASS but the dealer told me that one of the tyres was getting close to the limitHow am I supposed to know this - without the MOT details ?Are they available on-line ?
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car dealership email esign
Have paid balance for a nearly new car into a car dealerships bank account and got confirmation that the money had been received. Taking own car to part exchange and also paid a small deposit. Have recieved nuemrous emails to esign. Have already spoken to salesman and sales manager on phone and face to face. Explained we…
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MOT "PASS" but repair as soon as possible (minor defects)
Hi, took my Vauxhall Meriva B 1.7 CDTi (2011) for it's MOT yesterday and it passed, but came back with this minor defect: Repair as soon as possible (minor defects):Offside Front Upper Suspension rod ball joint dust cover severely deteriorated anti roll bar link (5.3.4 (b) (i)) Had an annual service afterwards and the guy…
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Used car broken down with major fault after only 4 months. Dealership being extremely awkward.
In England. Tl:Dr at the end. My brother and sister in law bought a used car from an official Nissan dealership mid December 2023. On Saturday it broke down, turns out the gearbox has failed completely. I have done some research on this, so I know that under the Consumer Rights Act 2015, the fault is assumed by law to be…
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Garage service caused engine to seize
Hi, I had my car serviced last thursday, only drove it home afterwards (about 1 mile) until monday when I drove towards newcastle from ashton. Driving for 2 hours. Got as far as Wolviston services and the red oil light came on. Pulled over immediately. Called AA, who found sump plug on the tray. Car engine has seized as a…
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Black Horse Finance Voluntary Termination
Looking for clarity. I have enquired with Black Horse regarding the VT of my current PCP agreement. They are saying I have two total amount payables 1) being the car 2) being insurance package leaving me with a shortfall on the liability payment. I was under the impression the total amount payable was everything hence the…
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Euro Collections Plc
I keep getting alleged toll infraction fines from Portugal. I’ve paid 2 but have now had a third what should o do about these please? Are they legitimate. I’m concerned that they will just keep sending them through every month or so.
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D4 licencing timescales
Hi all, My OH had their first medical just over 5 weeks ago, with the anticipation of eventually achieving their C licence. Medical was done by a 3rd party and arranged by a "boot camp" not himself. He sent the D4 off after, recorded delivery which was recieved within 2 days. He's still not had anything back, including his…
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Personal Number Plate question
Looking to buy a private number plate for new second hand car ... i assume i can sale my old plate to fund the purchase? But what happens when i sale the car & want to keep the new private plate? Do i then need to buy a new plate/ref from DVLA?
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Conditional Sale Finance Reported on HPI check
Hello, I paid for a ford focus including a part exchange at the trust ford Edgware dealership. The dealer had informed me that all their cars are free of finance and HPI checked when I first spoke to him. As this is a Ford main dealer I did not feel the need to run a HPI check myself before paying for the car. I decided to…